I've never felt quite so cheated in my life. Not only are these guys charging some of the most savage admin fees around (if you do insist on dealing with them, it's great fun asking them for a breakdown of what the fees cover and then watch them squirm). They completely misrepresented my property, lying about facilities, managment arrangement, fees, deposit amounts, pretty much everything. I had to send the contract back 3 times because they kept on "accidentally" getting the details wrong. Cowboys. Crooks. Thieves. Avoid.