(I have rented flats for over 10 years in 3 different countries, and yes, Scotland is my home)
I don't normally write reviews but Fineholm are one of the most unorginised agencies I have rented with. Whether it be the agency or the landlord alone, they collectively have a terrible way of 'looking after' their tenants. Money motivation can be a terrible thing and it can lose respectful tenants and landlords.
I moved into a dirty flat - and by dirty I mean it was not cleaned by the previous tenant - I was offered money as compensation. Also, the boiler broke twice for 6 days (collectively) in the winter and I was never offered any compensation. Of course, After 6 months I decided enough was enough and handed in my notice. Fineholm tried to charge me a cleaning fee and I disputed that straight away with SDS. I had taken videos and photos of the flat because I already suspected they would try and take money from me. During the dispute, I could see emails from the landlord and agency and the landlord's attitude did not help them at all.
I got every single penny of my deposit back of course.
Had I looked at the previous reviews of the agency before I rented, I would have never rented a flat with Fineholm.
24 days ago