David Tracy was great when we found our flat at the start, and the flat itself was perfect. However when we left we were told to pay £300 cleaning costs (although the flat was already in great condition). Upon sense checking the conditions report when we moved in, the “wear and tear” was highlighted on that report but unfortunately not considered.
£300 cleaning fees for a 2 bedroom flat is quite excessive, and coinsidentely this was the “preferred supplier” for Humpriss and Ryde and it we didn’t use them we would incur a £172 fee plus the cleaning costs we would have to pay if we went elsewhere.
Overall, disappointed as we essentially paid an extra surcharge for cleaning the flat to a pristine condition for the tenants before!
26 mo. ago