I really wonder how this company got positive review. If at all I could do no star, that’s what they deserve.They are the worst I ever experienced. I rented property through them fir nearly 4 years. They are really irresponsible, very difficult to get any work done. They never responded promptly but we have to keep chasing for response. Very unprofessional and we felt that they just support the landlords whereas they supposed to be neutral mediator between the tenants and landlord. Asad had shouted at me without even listening what I was saying. It took them 3 years to give me the permission to remove the dishwasher which was not working for so many years. I got the property after professional cleaning, in a disgusting manner. Full of mould, I’m attaching some pictures of it. Even the guy who came for inventory check was surprised with the condition. After using the property for this long (almost 4 years) I gave them back much more neater than I got. Fahad wants to take our deposit saying unnecessary things. He doesn’t respond to emails when I ask for deposit. It has been 25 days that I left their property and still hasn’t reached a decision about my deposit. Surprisingly on my third contract, they reduced the deposit amount about £200. Where is that money gone? He doesn’t want to accept it. In this 4 years time, they never conducted an electricity safety check. After I gave notice, they contacted me so many times to give an appointment in March, which is after my end date, really a joke. Even the day before my checkout, I was contacted to give an appointment for this( after my checkout date) Such a shame... I strongly suggest that this must be the last company to be approached for renting , unless you don’t find any property with other agents.. Just been lots of stress and waste a lot of time dealing with them. I’m really glad that I managed to vacate the property which is managed by them.
11 weeks ago