I feel compelled to write a review for my lettings agent, Samuel Estates.
I have been using Samuel Estates for over 16 years now, on a fully managed/ tenant find basis for my buy to let flats in London and I can honestly say they have never let me down.
They are always friendly, honest, helpful, polite and highly professional in their lettings management business.
They treat both myself and my tenants with respect and empathy and are very responsive whenever there is an issue to be dealt with.
This approach leads to happy tenants, many of whom have been in my flats for years at a time.
Samuel Estates vetting process in sourcing me new tenants whenever necessary is also excellent and in 16 or so years I've never been let down by any of my tenants.
I cannot fault Samuel Estates for their honesty and professionalism and they always go the extra mile to help me.
As a customer I feel valued and supported. Both of these things are so important in this day and age.
Thank you Paul, Chi, Ryan, Stefano and the rest of the team for your care, concern, support and efficiency.
18 weeks ago