Sell your home

The property that we were renting was managed by Samuel Estates and our property manager was excellent - he was responsive, professional and helpful. When we moved in, they were also great to deal with. However when we moved out and property viewings began, the agents sometimes failed to tell us when a viewing had been cancelled and on one occasion turned up and claimed that we’d agreed to a viewing, which we hadn’t. This wouldn’t have been as much of a bother if we weren’t working at home and trying to accommodate viewings.... Read more

10 weeks ago

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Fiona Gordo

We recently rented a flat through Samuel Estates and their service and support has been fantastic. They responded quickly & courteously to our queries. The flat had a couple of small issues (leaky tap, light not working etc) - they sorted it out straight away and without fuss. The electrician & plumber were friendly, helpful and they both did a great job. We are very impressed with the service from all teams involved - thanks all!... Read more

12 weeks ago

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Mary Cooke

I rarely submit a review but my recent experience with Samuel Estates compelled me to make an exception. I have contracted with Samuel Estate for some 20 years now on a tenant find basis for my rental properties and have never been disappointed. The process is fully managed to sourcing new tenants, arranging agreements and vetting potential tenants. Each member of the team strives to understand your requirements in an honest and professional manner. Utmost to the fore is their communication, accessibility and support resulting in the placing of exceptional tenants for me over these years. Recently as a result of the pandemic, we decided to relocate and our obvious choice was Samuel Estate to handle the sale of our home. An extremely stressful time considering that we were also moving abroad. The initial advice given was let the professionals do their job and advice well given as we secured a quick sale which would not have been possible without Paul Ahern. Everything went smoothly from the outset including a high standard of brochure/website photographs, showings and feedback. Once the sale was agreed Paul’s efforts did not cease and managed the full process, liaising with solicitors and buyers to the final steps needed to complete. Thank you Paul and your amazing team for your care, concern, support and efficiency.... Read more

26 weeks ago

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Steve Humphrey

I feel compelled to write a review for my lettings agent, Samuel Estates. I have been using Samuel Estates for over 16 years now, on a fully managed/ tenant find basis for my buy to let flats in London and I can honestly say they have never let me down. They are always friendly, honest, helpful, polite and highly professional in their lettings management business. They treat both myself and my tenants with respect and empathy and are very responsive whenever there is an issue to be dealt with. This approach leads to happy tenants, many of whom have been in my flats for years at a time. Samuel Estates vetting process in sourcing me new tenants whenever necessary is also excellent and in 16 or so years I've never been let down by any of my tenants. I cannot fault Samuel Estates for their honesty and professionalism and they always go the extra mile to help me. As a customer I feel valued and supported. Both of these things are so important in this day and age. Thank you Paul, Chi, Ryan, Stefano and the rest of the team for your care, concern, support and efficiency.... Read more

29 weeks ago

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Lulu White

The best estate agents I have dealt with! The process of renting a new flat has been incredibly smooth thanks to Stefano who has been fantastic. He went out of his way to answer all of our questions and always got back to us quickly. The referencing and signing of agreements etc was very simple and I would recommend Samuel Estates to anyone.... Read more

31 weeks ago

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Steve Jones

Seamless process for moving in London, which can be a stressful experience. Good quality of property, and like the peace of mind of having a property manager who picks up and deals with any issues quickly. Online tool makes moving process smooth. Jessica was professional in dealing with everything, and responded promptly to queries. Would recommend.... Read more

37 weeks ago