6th May 2024 (10 days ago)
Terrible estate agents. Lived in a property rented through them for 2 years. Was absolutely filthy when I moved in, stank of smoke, had not had cleaners in. On viewing there was water damage on the bedroom ceiling, was told there was no leak and previous tenant didn't report anything. As soon as it rained water came through. Was a battle to get it fixed and they only fixed the roof not the hole/caving in internal ceiling.
Oven was ancient and didn't work so needed a new one putting in.
Bedroom radiator broke and took over 2 months to be fixed, spent winter having a bedroom that was an average of 7 degrees.
Windows all loose and wobbled in the wall when closing them, could feel the draft and see the curtains moving but my email about it ignored.
Handed notice in, took keys back and heard nothing. Had to ask for deposit back. Had it returned then a week or so later got an email saying they were doing an inspection and to ensure it was clean and tidy, I'd not lived there or had keys for a month and already had my deposit back!
It's back on the market now, price increased by £75pcm. From the photos they've put new flooring in which it desperately needed but I can see some plants my movers accidentally left still on the windowsill so again cleaners not been in (we did clean it before leaving at least, except the cupboards we didn't use because the last tenent left them so filthy)
Kitchen has had it, was told on viewing the landlord was going to do it after the next tenant, clearly a lie as it's still the same!
Honestly if you can afford to use another agent, please do!... Read more