14th Mar 2024 (9 weeks ago)
I agree with most of the reviews on here; the service D&D offers is painfully slow, and I found a few of the staff pretty rude and unhelpful.
We inquired to view a property that was for rent, which I found on Right Move, and when I called up to ask about it, the lady turned around and said if we can offer you a viewing, you'll hear from us and wouldn't talk to me about the property.
Two weeks passed, and I received an email to view the house, which we attended. The lady at the viewing was nice enough but told us to contact the office if we were interested, and wouldn't engage in a conversation; except we overheard her talking to the previous person viewing the house, and it pretty much sounded like the deal had already been sealed between them, which is rather annoying as they just wasted our time.
The house was nice, and we were seriously interested in the property. I called straight after to advise we would like to proceed, and I was told a telephone interview would happen the following Tuesday. This then got cancelled a few hours later, and despite chasing the office several times, I was told that a telephone interview wasn't guaranteed due to the vast interest in the property and that the property manager wasn't available.
We've since viewed another house with another estate agent, signed a contract, and are moving in, which was all done and agreed to in less than a week. Funnily enough the house we viewed is still showing available!
I would honestly not waste your time with this company. While I appreciate that you have a lot of interest in lettings, simple manners and basic communication is key.... Read more