Having succeeded in his mission to build a vibrant, successful and hard working estate agency in South West London, Gabriel, the founder and Director of Oaks Estate Agents, has joined forces with long term friend and local resident, James, to bring the successful Oaks brand to Croydon.
Both individuals have over a decade's worth of experience as Estate Agents in London, both distinguishing themselves as leaders in the industry and within their respective towns.
Oaks Estate Agents pride themselves on building high performing teams and exceeding targets, with client care always at the forefront of everything that they do.
The team comprises of experienced, motivated and high-calibre individuals, all of whom are committed to delivering a quality and comprehensive experience for the client.
The team at Oaks Estates Agents have in-depth knowledge of the industry and the market. Whether you are Selling, Letting, Buying, Renting or need Mortgage Advice, a specialist at Oaks is on hand to guide you through the process. The overarching objective is to ensure that we deliver on all your requirements.
Put us to the test, we will achieve the result you need.
Opening hours
Monday8:30am - 6:30pm
Tuesday8:30am - 6:30pm
Wednesday8:30am - 6:30pm
Thursday8:30am - 6:30pm
Friday8:30am - 6:00pm
Saturday9:00am - 4:30pm
SundayClosed
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Oaks Estate Agents - Croydon Reviews (125)
Have you used this agent?
88%
4%
2%
1%
6%
D Allen
My experience was super amazing. Jean-Luc was professional, friendly and made me finding a home so easy! Extremely happy with the service.... Read more
28th May 2024 (4 days ago)
P Burgess
Thank you for your work in selling our property. Your dedication and expertise were outstanding, I appreciate your efforts and the exceptional results you achieved.... Read more
24th May 2024 (8 days ago)
B Lala
I had a deeply disappointing experience with them. Initially, they appeared lovely and professional, making the rental process seem smooth and reassuring. However, this positive impression quickly faded once moved into the property.
After the move-in, their attitude shifted dramatically. Communication became sporadic at best; they would often ignore my calls and emails, leaving urgent issues unresolved for extended periods. When I did manage to get in touch, the way they spoke to me was dismissive and disrespectful, making me feel like a nuisance rather than a valued tenant.
Their lack of responsiveness was compounded by an unwarranted level of harassment. It felt as though they were more interested in intimidation than in addressing legitimate concerns. This behavior created an uncomfortable living situation, adding unnecessary stress to what should have been a straightforward tenancy.
Based on my experience, I cannot recommend to anyone. Their initial charm is a facade that quickly crumbles, revealing an unprofessional and hostile approach to property management. Save yourself the trouble and look elsewhere for a more reliable and respectful letting agent.... Read more
22nd May 2024 (10 days ago)
L christou
Amazing service from sales manager Yousef and negotiator Oscar! Would highly recommend them - best in the area by far!... Read more
20th May 2024 (12 days ago)
A McMillan
After seeing a house that was of interest to myself and my girlfriend, we called and spoke to Yousef on the phone. I was immediately impressed by his professionalism and knowledge of the property and local area. We agreed to book a viewing the following week. Yousef gave us a detailed tour of the property and again was impressed by Yousefs knowledge and ability to answer questions that we had. Although we didn’t proceed with this particular property, we will definitely be utilising Yousefs knowledge and oaks estate agency in the future.... Read more
20th May 2024 (12 days ago)
C Birbeck
I have recently sold my property through Oaks in Addiscombe and could not recommend them enough! The whole process was made so easy, no matter who answered my call they were more than happy to help and give me a helpful update. Thank you Yousef, Joshua and Oscar! Will definitely be using you again if I move again!... Read more
15th May 2024 (17 days ago)
D Allwork
Quite frankly AWFUL - AVOID
Good to start with, found a tenant quickly, then the fun starts.
Opted for ‘fully managed’ to let my flat, promised it would be minimal interaction and everything was looked after for just 12% of the rent.
Took 3 months of them trying to say the boiler was faulty to work out it was turned off, then the radiators were faulty - they were turned off at the valve. Neither of which they could work out themselves, which is strange for ‘property managers’, so they send engineers out at my cost (circa £100 each time) to attempt to resolve, also with no resolution. So I go round and turn both on in 2 minutes!!!!!
It’s been let 9 months, on 3 of those months I’ve had to contact them after a week or so to forward the rent, various excuses given.
Requested that I repair or replace some of the tenants furniture - the property is let unfurnished.
Also insisted I replace lightbulbs, Saying it’s UK legislation - I did some research, it’s not!!!! Literally just bare faced lied.
They’ve served notice to the tenant without being instructed to do so after I asked how I can sever my relationship with them, and are now insisting that if the tenant stays in the property and I don’t renew with them I am still liable for fees to Oaks. As well as one individual insinuating that they are likely to increase the fees ????
Absolutely no will to discuss their poor service or take any responsibility, they literally just want your money.
Ive met the owner James as I bought the property through them during covid and on the whole they were okay. The lettings department however.
Avoid, avoid and avoid again!!!!!... Read more
14th May 2024 (18 days ago)
G Birch
Really disappointed - I called Oaks asking them to come and do a valuation of my property. Josh put an appointment in the diary. He never showed. When I called the office after waiting at my property for him to come, Yousef apologised profusely saying that there’s no record of the appointment on the system, perhaps it hadn’t been saved properly or something. He booked me in again (after going through my details on the phone for the second time). He never showed. I managed to send him a message asking if he was still coming which was forwarded to the office so they called me. They apologised profusely stating that Yousef was unexpectedly out of the office. Is there no system in place for when a member of staff is “unexpectedly out of the office” to check their appointments and call ahead rather than letting customers wait around and waste their time? Considering this was the second time this happened, I was expecting to be really looked after and fussed over with the second appointment - hence the disappointment level when it was another no show with no communication.... Read more
13th May 2024 (19 days ago)
O Osmore
James, Gabriel and their team at Oaks in Addiscombe are a breath of fresh air in an industry which is saturated by companies and individuals who are dishonest and misleading. They handled the sale of our property very efficiently and professionally. They were a pleasure to deal with at all times. Unlike some of their larger competitors they keep you updated and informed regularly. Their transparent approach and sound advice was most welcome. It’s a shame that Gabriel is an Arsenal supporter but you can’t have it all I guess!... Read more
9th May 2024 (23 days ago)
Anonymous Homeseller
I’ve found Oaks excellent to work with. Really proactive, communication was excellent with a weekly update call as well as an WhatsApp chat and proved they were driven to not only sell my property but also to get the right price. I would definitely recommend Oaks Estate Agent.... Read more
6th May 2024 (26 days ago)
O Ceanne
Our experience with Jean Luc was nothing short of exceptional. From start to finish, he demonstrated a level of professionalism and dedication that exceeded all expectations.
Throughout the entire process, Jean Luc was incredibly responsive and proactive. He promptly addressed any questions or concerns we had, keeping us informed every step of the way. His clear communication and willingness to go above and beyond to ensure our satisfaction were truly commendable.... Read more
6th Apr 2024 (8 weeks ago)
M T
Thank you to Jean-luc and Alison for helping us find a flat. They were attentive and answering any queries we had.... Read more
23rd Mar 2024 (10 weeks ago)
P Pillay
Joshua Hillier-Dunstall has been really helpful during the sale of the property I was selling. Throughout the process he was chasing up the solicitors to get the sale done with no delays, he also always kept me informed about the process and was always ready to answer any questions I had.... Read more
7th Mar 2024 (12 weeks ago)
Anonymous Homeseller
The team at Oaks has a great balance of professionalism and warmth, and managed to sell our 1 bed flat in 2 weeks! Couldn’t have been a smoother process!... Read more
3rd Mar 2024 (13 weeks ago)
Anonymous Homeseller
Very professional set up. Jack especially is a true asset and someone you can trust... highly recommend Oaks if thinking of renting locally... Read more
9th Feb 2024 (16 weeks ago)
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.