Established in 1979, Barnard Marcus is a prominent London estate agent with extensive presence. Our Thornton Heath team are equipped with vast local market knowledge and expertise to ensure that your home receives the attention it deserves. We can help with selling, letting, buying or renting, along with access to all those additional property services you’ll need to ensure a smooth home-moving journey.
Opening hours
Monday8:30am - 6:30pm
Tuesday8:30am - 6:30pm
Wednesday8:30am - 6:30pm
Thursday8:30am - 6:30pm
Friday8:30am - 6:00pm
Saturday9:00am - 4:30pm
SundayClosed
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Accreditations
Barnard Marcus - Thornton Heath Reviews (170)
Have you used this agent?
83%
4%
1%
0%
13%
R Usares
I've decided to give this a one-star rating, or even zero if possible. The agent, Sharone Balarajah, was incredibly rude. It's baffling to me how she even became an agent because she clearly lacks the ability to communicate with clients. Despite my attempts to explain, she was continuously shouting and rude, insisting that everything be done immediately because she was going on annual leave. It's unacceptable for Bernard Marcus Estate Agency to have agents like her, who seem to think they can insult clients. It felt like we were dealing with someone who had no regard for professionalism or basic courtesy. This behavior cannot be overlooked. It's imperative that this individual be confronted and sent for training.
(FYI : This is Barnard Marcus Thornton Heath Croydon.) We want to remortgage our property... Read more
20th Sep 2024 (6 weeks ago)
C Walters
I cannot recommend Barnard Marcus Thornton Heath highly enough, especially Steven, Danny, Natasha, Romael, and Jill. Natasha was the first person we met from the team, and she immediately made a positive impression. When she came over to value our house, she took the time to sit down with me and really understand our reasons for selling and what was important to us. I expressed that we didn't want to feel like just another number, and that it was crucial for the agents to see us as a family, navigating a significant chapter in our lives. Natasha truly understood this and made what could have been a nerve-racking experience feel smooth and calm.
Steven and Danny went to town on the viewings, arranging so many that we had a flood of offers on the house. They even managed to secure offers before the property officially went on the market. Some estate agents promise the world but can’t deliver, but Steven and Danny definitely delivered. Their hard work and dedication were evident throughout the process. I think for me, what stood out the most was we had a viewing and I was working from home. Steven told me that there was a viewing and when the family came over, he asked them to take off their shoes. Genuinely the small details really matter.
Romael was also always on hand, helping to steer us in the right direction whenever we needed guidance. And then there was Jill, our sales progressor, who was absolutely on point. She was quick with information and diligent in chasing any outstanding queries, ensuring that everything moved forward smoothly and efficiently.
Steven, Danny, Natasha, Romael, and Jill we appreciate you all. We can’t thank you enough for all you've done!
If I could give them 10,000 stars, I would! We are finally settled!... Read more
30th Aug 2024 (9 weeks ago)
J London
I sold my home through Barnard Marcus Thornton Heath in Nov 2023 and their service was amazing. Natasha Dixon done my initial introduction explaining how their process works, there were NO hidden agendas, she was clear about everything and I felt soo comfortable and at ease with her.
Danni Thorpe and Romael Taylor dealt with all my viewings, enquiries and the sale of my property and they were a pleasure to work with. I was going through a divorce at the time and my x husband and I had a big communication breakdown and Danni and Romael showed us such grace and patience - and worked with us whilst going through such a difficult time
Writing this is quite late, but something I endeavoured to do once settled
I highly recommend Barnard Marcus Thornton Heath branch as they will truly take care of you - They mean what they say!!
Thank you for everything
JY... Read more
29th Jul 2024 (13 weeks ago)
S Miller
We have just purchased our first house with Barnard Marcus who were great throughout the whole process. Steven is excellent, a pleasure to deal with. Would not hesitate to recommend Barnard Marcus and Steven to anyone buying a house!... Read more
15th Jul 2024 (15 weeks ago)
L Parker
My flat hadn't received an acceptable offer after six months of being on the market, so I changed agents to Barnard Marcus in Thornton Heath and one other in South Croydon. Both provided several viewers, but Barnard Marcus got the offer that mattered. Mostly I interacted with Danni and he was helpful, polite and pro-active. Post-offer it was Jill and Romael. Thanks to everyone who had even the tiniest input into my sale.... Read more
11th Jul 2024 (16 weeks ago)
J Scott
I chose Barnard Marcus because they were local to the house I wanted to sell. My main contact was Romael who guided me through the complex process of selling a property. He recommended an excellent solicitor: Taylor-Rose MW. The sale was complex due to a variety of factors; it took nearly 10 months to complete. However Romael and his team kept me informed and offered good advice. When my first buyer took too long to commit, Romael re-listed and found a second successful buyer. I despaired I would ever sell the property but the BM team worked hard to find me a buyer.... Read more
29th Jun 2024 (18 weeks ago)
M Hashimee
Recently sold through the Thornton heath branch. Romael was excellent with area knowledge and expertise coming out to value.
Danni showed my property a few times before securing a buyer, in addition to helping me find a property.
The support team – Jill and Kerry were really help full and quick at responding with any issues.
Mortgage broker Sharone is also excellent!
Thank you to you all!... Read more
6th Jun 2024 (21 weeks ago)
G Hall
Needed to sell my property in a hurry. Barnard Marcus found me a viewer and I exchanged contacts all within 3 days. I could not have asked for a more efficient, understanding and supportive team. So glad I reached out to them. Thank you seems inadequate but a massive THANK YOU especially to Romael and Steve! Would 100% recommend.... Read more
26th Apr 2024 (6 mo. ago)
C Leo
I had an exceptional experience with Barnard Marcus, Thornton Heath. Together with the Progress Team and Solicitors, every effort was made to ensure a positive outcome. Excellent customer-focused service. I highly recommend.... Read more
21st Mar 2024 (7 mo. ago)
J Thorpe
Barnard Marcus are great and Danni is the man to go to if you need to find a house in Thornton Heath. Strongly recommend using these guys.... Read more
4th Mar 2024 (7 mo. ago)
H Sadoudi
Thanks to Dayna and Ronneil who helped me through my property search, good customers skills and informative.... Read more
27th Feb 2024 (8 mo. ago)
P Ch
My Journey with Barnard Marcus has been phenomenal thanks to Steven and Jill.
Steven is a credit to Barnard Marcus estate agent. He’s professional, informative, friendly and posses’s a great personality always communicating with a smile. He was with me on this stressful journey every step of the way. Steven was always open honest and transparent with me from the moment I met him, right up until the end.
Jill has been great to work with up holding her communication with me and being honest and up front with me. Giving me confidence that everything was going to be okay.
I can’t say how pleased and blessed I have been to be served by Steven.
I hope that Steven gets recognised for his hard work and I wish you all the best.
Thank you once again Steven I believe you understood how much this meant to me, thank you for your hard work and dedication to make this happen for me.
Thank you for being quick with your responses to me and for acknowledging my fears. I thank you for giving me the confidence to trust you and your team to get the job done.
Whoever is served by Steven is lucky and blessed. May God bless you (Steven) on your journey and achievements.
Your financial advisor too was very friendly and informative. - Thank you.
Outstanding and phenomenal service from start to finish.... Read more
19th Jan 2024 (9 mo. ago)
S Jordan
I found all the staff at Barnard Marcus extremely friendly, helpful and professional. This is true also of the Progress Team and the solicitors I was appointed. Everyone did a great job and I am extremely grateful to them all.
I am a woman on my own without a clue about how you move house and not very HiTech, but they made my experience of moving stress free because they were so supportive and always able and ready to assist!
I would certainly recommend them to others (already have, actually!)
Thanks to you all again. I am extremely grateful!... Read more
19th Dec 2023 (10 mo. ago)
B Charles
Steven at the Thornton Heath Barnard Marcus branch was absolutely fantastic. Steven kept me going when I was panicking that everything were going to fall through. His calm and empathetic voice made me trust in him that everything will be ok, and it was.
Thank you Steven on a job well done.
Bernadette... Read more
6th Dec 2023 (10 mo. ago)
K Mahdalikova
I don't generally post reviews online, but will make an exception. Barnard Marcus, Thornton Heath Branch were absolutely amazing in the sale of my property. A big shout out to Romael Taylor and Jill Parry, for going extra mile & helping me with tasks I couldn't do due to being remove. Romael, thank you ever so much for going above and beyond, it's a real testimony to your dedication to the job. Also thank you to Steven Bakare & Danni Thorpe for being firm in the price negotiation with the buyers, much appreciated guys. Lastly, thanks to Tasha for convincing me to go with you guys, it was the best choice I could have done.
To anyone looking for an estate agent, these guys have been brilliant in every aspect and supported the sale of my property from start to finish, I would 100% recommend them.... Read more
10th Nov 2023 (11 mo. ago)
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.