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Estate Agents in Glasgow
DJ Alexander - Glasgow

DJ Alexander - Glasgow

3.1

136 reviews

Opens Monday at 9:00am

303 Byres Road , Glasgow, G12 8UQ

DJ Alexander Glasgow are an estate agent in Glasgow. They mainly list properties in G1, G3 and G5. Over the last 6 months, they've listed 48 properties, with 11 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed

View all details

DJ Alexander - Glasgow Reviews (136)

Have you used this agent?

M Garrity

Absolutely awful company. By far the worst letting agency on the market. The owner must be clueless or downright greedy as they steal people's deposits. So many others say the same thing, and they are literally the reason letting agencies get a bad rep. We left our apartment in immaculate condition, better than when we received it, which we have photo and video evidence of, yet they still deduct money from the deposit, so there is literally no point in cleaning your apartment when you leave as they will still deduct money from your deposit. Louis was also terrible to deal with, taking ages to reply and not helping whatsoever. AVOID.... Read more

4th Oct 2024 (28 days ago)

David

Use these guys at your absolute peril. These guys repeatedly push landlords to up the annual rental prices for tenants regardless of the landlords wishes. Avoid at all costs.... Read more

2nd Oct 2024 (30 days ago)

A Mekki

This is a terrible agency. Repairs take forever. had ancient furniture. By the end of the tenancy the flat was left in great condition, even better than the state we got it in, and they had the audacity to cut a huge sum from my deposit regarding stuff out of my control, like cleaning windows externally, knowing Glasgow is a rainy city, and purposely delaying the post move out inspection, resulting in the delay of releasing of the deposit(what’s left) knowing that the flat got rented after my move out. Extremely unprofessional. Terrible experience... Read more

1st Oct 2024 (4 weeks ago)

Bobby

If you are a tenant of a DJ Alexander property be warned - they will demand an unjustified deduction from your deposit and hope that you will just give in to their demand rather than go through a protracted arbitration process. In my case the deduction they demanded contradicted the conclusions of their own end-of-tenancy review report, which they seemed to ignore. I went to arbitration and, as a result, received back two thirds of the disputed amount, confirming the unjustified demand of the agent/landlord. Don't think that being a good, conscientious tenant will protect you. Make sure you take lots of photos both at the beginning and end of your tenancy. DJ Alexander have an End of Tenancy Manager, based in their Edinburgh office, who was completely useless in managing the process in my case (my tenancy was in Glasgow but I had to deal with this lady in Edinburgh who knew nothing about the flat in question and I knew I couldn't rely on anything she said or wrote).... Read more

27th Sep 2024 (5 weeks ago)

S TOY

My property was taken over by these greedy so and so’s less than 18 months ago and the rent has increased more in this period than it had in the previous FIFTEEN YEARS ..needless to say I will be moving out. Avoid this mob at all costs they will only take you to the absolute cleaners... Read more

27th Sep 2024 (5 weeks ago)

E Mills

DJ Alexander were incompetent and unprofessional from the start. Went to view the property and letting agent left three of us waiting outside for ten minutes, before someone called and said the landlord was inside, why not greet the viewers at the door? Viewed the property and decided to go ahead, asked the agent to proceed with an application, the agent said he had sent an email with my application, I later realised he hadn't, I called to resolve this and was told to wait, waited until the next day and asked for another application, so had to chase this up.. filled it out within 20 minutes and was told in the next hour I had been successful. Then thr agent called me telling me the house was on a pro rata rate, meaning I had to pay two months upfront and the deposit, no mention of this on their advertisement or at the viewing! Highly unprofessional. Called and spoke to an agent regarding the situation, who apologised and said it was a mistake, that the rent was due on the 1st of each month but move in date was the 9th, I asked if I could move in on the 1st, so I didn't have to pay two months upfront.. to which the agent replied no it takes a week to draft up a lease and get the property cleaned and we are short staffed. It's no wonder the way the business is run, they can't keep staff. The date is the 20th of September then can't draft a lease and clean a property by the 1st ! It's as if they don't want anyone to move in. So they expect you to pay a full month's rent on the 9th and pay the rent for November on the 1st, plus the deposit and miss out on 9 days rent paid. What an absolute incompetent letting agent. Landlords using this letting agent will be very let down, losing good tenants to their laziness and untrained staff... Read more

20th Sep 2024 (6 weeks ago)

R R

My landlord was selling the property, and I struggled to find a new place in the same area. After multiple viewings with various vendors, I was still unable to secure a property. Fortunately, during a viewing, we met Caroline from the DJ Alexander team, who truly understood our situation and guided us through the entire process. She did an outstanding job from start to finish. On the day of check-in, Diane was there to assist, providing us with all the necessary details and support.... Read more

13th Sep 2024 (7 weeks ago)

J Chung

Supposed to view and arrived early, waited 20 min no agent show up and no respond, poor service! Not responsible... Read more

3rd Sep 2024 (8 weeks ago)

K Craig

It’s disappointing that to write this review I have had to give them a star at all! DJ Alexander have to be the worst letting agency in Scotland and their checkout team in particular, the most unprofessional and least competent by a country mile. Mine has been a disgraceful and genuinely shocking end of tenancy experience. I am (was) a landlord of a single properly. It has just been vacated and has been left in an appalling state by the tenants. Absolutely filthy with an appallingly neglected, overgrown & rubbish strewn private garden area, and a whole spectrum of damage to the interior fabric of the flat, including through unapproved installations by the tenant (some of which they’ve just left in place presumably to try and disguise the damage to plasterwork and tiling if removed). I can only assume that DJ Alexander’s property inspector didn’t actually attend the flat in person for the check out inspection and / or paid zero heed to the terms of the PRA and the schedule of condition in so doing. This team is quite genuinely dangerously incompetent, such is the level of complete oblivion with which they have approached their obligations at tenancy end. If you are a landlord be aware that this letting agency does nothing to actually earn their fees - they are unconcerned with ensuring that a tenant abides by the PRA terms and as for upholding the value in, and purpose of, forking out for a record of condition at tenancy outset - forget it. I did., but DJ Alexander haven’t actually bothered to measure the checkout condition of my fiat against it. As can be said about every aspect of my relationship with this shower, every penny paid to them has been money for absolutely nothing. Oh, and they’ll pass you all round the houses too when you phone, and refuse to give you access to your own keys too. Heaven forbid they should actually offer meaningful service. I cannot stress this enough - avoid, avoid, avoid this letting agent at all costs. Unhelpful, unprofessional and incompetent, they are nothing but a deeply unpleasant stain on the Scottish property sector.... Read more

30th Aug 2024 (9 weeks ago)

L T.S

The management is completely unresponsive. Despite submitting numerous maintenance requests, i have received no response. I am really disappointed.... Read more

19th Aug 2024 (11 weeks ago)

R Raj

I am extremely disappointed with my experience with DJ Alexander Estate Agents. On the second day after moving into the property, I raised several maintenance issues and complaints. Despite sending multiple emails and making numerous calls to their office, I received no response or resolution. It has now been almost two months, and there is still no sign of any action or communication from their side. This level of service is unacceptable, and I will certainly not be recommending DJ Alexander to any of my friends or family.... Read more

19th Aug 2024 (11 weeks ago)

Martin

Cannot recommend with respect to end of tenancy issues. Just be prepared to set aside £250 for their own cleaning company to come in after you've left because that's what they will charge you regardless of how clean a condition you return the property in.... Read more

10th Aug 2024 (12 weeks ago)

S Ibrahimy

Overall I had a good experience. Paige Holbein was very professional and answered all my questions promptly. She showed up to the viewing on time and guided me through the application process which was very helpful.... Read more

26th Jul 2024 (14 weeks ago)

S inv

Thanks to Paige Holbein and Appreciate for helping me with renting property through DJ Alexander. She's been very polite and patient throughout the process. Thanks, Satya... Read more

25th Jul 2024 (14 weeks ago)

A Alenzi

Avoid them at all costs!! When you first apply they’re very helpful and nice but once you move in they ghost you they won’t help you!! My toilet wasn’t flushing properly from September 2023 and they didn’t fix it until April 2024 I was traveling when they fixed it and when I came back they left the bathroom in a disgusting way and when I contacted them asking who did this they said no entered the flat and that it’s my problem even tho they sent me an email that a contractor will be entering my flat while I was traveling!!! The washing machine was really old and broke on me while my clothes are inside it and they wouldn’t do anything I had to run after them 24/7 just for them to get my clothes out and I was left about 3-4 week without a washer/ dryer!!! When i moved in I was told the flat will be professionally cleaned but it wasn’t specifically the kitchen it was absolutely disgusting and when I asked them to send a cleaning company to clean it they refused and said it was cleaned but their was old rotten food in kitchen cupboards!! And after I moved out they completely ghosted me regarding my deposit after sending me an email that the cleaning I did wasn’t up to their standards but after I told them I hired a cleaning company that THEY RECOMMENDED TO ME and I payed 260£ to get cleaned to get my full deposit back they said ok we will recommend that the landlord returns the full deposit and I was ghosted after that for 3 weeks I started the deposit release process but they still didn’t respond even tho the flat was taken and occupied by the new tenants I had to call them while I was out of the country and run after them 24/7 just to get my money back they made everything 10000x more difficult and stressful they will try to get every £ they can get from you!!! DO NOT RENT FROM THEM THEY ARE THE WORST LETTING AGENCY I EVER WORKED WITH!!!... Read more

23rd Jul 2024 (14 weeks ago)

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