Emma's Estate Agents are an estate agent in Norbury. They mainly list properties in SW2, SW19 and SW6. Over the last 6 months, they've listed 4 properties, with 2 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla.
Opening hours
Monday9:00am - 5:00pm
Tuesday9:00am - 5:00pm
Wednesday9:00am - 5:00pm
Thursday9:00am - 5:00pm
Friday9:00am - 5:00pm
SaturdayClosed
SundayClosed
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Emma's Estate Agents Reviews (69)
Have you used this agent?
74%
3%
0%
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23%
Anonymous Tenant
the worst agency I've ever seen in my entire life, I've lived in four different countries, and I've rented several properties in London, they're terrible, they're not professional, if you need them, they won't do anything to help, just no, if you ask, They are rude, in my case they even blocked me from WhatsApp, I had numerous problems, including due to their irresponsibility I spent days without hot water, because the boiler in the house I rented stopped working by itself, they were rude to me and my wife. Do you want advice? look for another agency... Read more
20th Nov 2023 (11 mo. ago)
Anonymous Tenant
Terrible agency. Avoid.... Read more
7th Nov 2022 (1 year ago)
M Crawley
Previous tenant review:
Emma's estate agents are one of the least professional agents i have ever dealt with. They made promises before the tenancy to get the deal over the line and then never followed through on them; these issues were never resolved.
Additionally, they attempted to deduct ~£1500 from the deposit unfairly; this was settled via the DPS ~3 months later with the independent body siding in our favour. This is because Emma's claims were completely unjust:
- Filing for a professional clean ~£500 when we had already provided evidence that we had the flat professionally cleaned upon departure (&and there was no evidence provided that the flat was cleaned at the commencement of the tenancy)
- Filing for a full flat redecorate ~£1000 even though the marks argued were present at the start of the tenancy, fair wear & tear and also only on one wall in the flat.
All in all, my advice to prospective tenants is to avoid Emma's estate agents and my advice to current Emma's tenants is to document absolutely everything; they will try and claim money from your deposit on the off chance you don't have counter-evidence to provide.... Read more
16th Jan 2022 (2 years ago)
B Seisay
Extremely responsive agency, any matters we're dealt in the most professional manner. This was seen from all the staff throughout the agency. Defiantly recommend... Read more
4th Jan 2022 (2 years ago)
M Saad
Has been with them for 2 years
Amazing agency with quick response to emails and any maintenance issues.
Thank you... Read more
9th Dec 2021 (2 years ago)
D Jenkins
Could not recommend Emma's highly enough, both on the lettings and sales side. Local experts and great to deal with.... Read more
19th Oct 2021 (3 years ago)
Zak
Emma's is a great agency to deal with.
I work for a property management firm so we enlist Emma's to rent properties for us and we have never had an issue.
Very prompt replies and considerate people working.... Read more
30th Sep 2021 (3 years ago)
V trung
Very bad service and doesn’t help anything if property has any problem and the prices alway higher another agency. Hate them and never rent property through this Estate Agent... Read more
18th Aug 2021 (3 years ago)
M Townsend
Emma's were friendly, responsive and extremely helpful throughout the entire tenancy process. From the viewing, to signing the agreement, to maintenance throughout the tenancy and then all the way to checking out and returning the deposit, they made the process easy and a pleasure to deal with. By far the best agency I have used during my time renting in London. Highly recommended.... Read more
7th Jun 2021 (3 years ago)
C Roberts
I cannot recommend Emma & her team enough. We sold our flat through them & despite all the stresses that come with buying/selling, as well as the added worry of the pandemic, they were professional, reassuring, friendly & extremely responsive. We were very well looked after throughout, receiving constant updates & never going long without a reply to our questions. The benefits of a smaller company really were so apparent and our agent Will was brilliant. We look forward to using them for any future property needs! Thank you Emma, Will & the team :)... Read more
5th Jun 2021 (3 years ago)
D Slv
We rent a property with Emma’s estate Agents for a year, we would like to say that at the level of response and problem solving they are quite fast and responsible. :)
Every time we need something or have a problem they were always there quickly and efficiently to help us. We are grateful for the treatment that was given to us during that year that we were using their services!!
All the best.
Dariana & Silvio.... Read more
22nd Mar 2021 (3 years ago)
G Byrne
I rented a property from a private landlord which was managed by Emma's Estate agents. Unfortunately, it quickly became apparent that the rental was not in good condition and mould appeared quite quickly and extensively. Emma's estate agents worked tirelessly to try to resolve the issues with my landlord, which eventually resulted in my landlord agreeing for me to exit the property before the break clause and also compensation in the form of rent reduction. Emma's also ensured I received my deposit back in full. They were always there to help during a really stressful period and provided a really person and tenant centred service. It was refreshing and I can't recommend them enough!... Read more
2nd Mar 2021 (3 years ago)
M SMITH
Great agency, friendly and professional. Always polite, responsive and helpful - particularly impressive against a difficult Covid backdrop. Straightforward move-in and move-out processes, made life very easy.... Read more
16th Feb 2021 (3 years ago)
O Barichello
I'd highly recommend them as agency. The flat wasn't clean properly when I first move, so I contacted them and in a couple of days they fixed it.
They respond very quick via email or phone call. They're very keen on helping, no issues was left unresolved. Everything was sorted out quickly.
They're also very responsible and reasonable. They looked after the landlord's interests and mine at all times.
Best agency I rented with!... Read more
12th Jan 2021 (3 years ago)
R Shepherd
I would recommend Emma’s for anyone looking to sell their property. Will was a friendly estate agent who was always very quick to answer queries and assist in keeping the process moving.
The only minor hitch was that the listing for my property had a mistake on it when added to Rightmove and Zoopla which made it look as if it had been on there for months longer than it actually had been.
Apart from that though I was satisfied with the service and value provided by Emma’s and would go through them again in future.... Read more
23rd Dec 2020 (3 years ago)
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