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Estate Agents in Tottenham
Humphrey and Co - Walthamstow

Humphrey and Co - Walthamstow

4.2

108 reviews

Opens tomorrow at 10:00am

125 Hoe Street, E17 4RX

Humphrey and Co Walthamstow are an estate agent in Tottenham. They mainly list properties in E17, E10 and NW10. Over the last 6 months, they've listed 19 properties, with 4 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and Rightmove.

Opening hours

Monday 9:00am - 7:00pm
Tuesday 9:00am - 7:00pm
Wednesday 9:00am - 7:00pm
Thursday 9:00am - 7:00pm
Friday 9:00am - 6:00pm
Saturday 10:00am - 4:00pm
Sunday Closed

View all details

Humphrey and Co - Walthamstow Reviews (108)

Have you used this agent?

C Caballero

My husband and I tried to rent a property through this agency. Initially, the person who helped us and was in charge of carrying out our entire process was very friendly and attentive. Suddenly our agent informed us that the property we were interested in no longer had its initial value and whether there would be any problems for us. As the added value was not much, we informed them that everything was fine. They sent a reference check link and we filled it in with all the necessary information and were honest and loyal to everything they told us, including that my husband had VAT, which was something that helped us a lot in our financial adjustment process. Shortly after we completed the entire process of filling out the information, my husband contacted our agent and asked if there would be any problem, as he had to inform about IVA, which until then we didn't know if this would affect the process. The agent asked why we didn't inform her sooner. So we said, “It wasn't reported because they just weren't asked about it in the interview.” - But we were sincere when reporting all this information in the verification link. And even so, they continued the process to rent the property, they even requested full payment of the deposit and we did so. Not only did we agree to pay the extra rent, but we also made some good offers. This entire process, which should have lasted days, lasted 1 month and in the end they rejected it. OK, it's okay. Despite the delay, we understand the entire situation regarding IVA. My husband requested a refund which would take up to 7 days, it has been two weeks. We later learned that by not having informed about IVA, the agency would have the right to keep part of the deposit, something that for us is not certain if all this information was passed on in the check and reference link. Since my husband and I are already so tired of this whole situation, we decided to let it go, we just wanted to get the rest of our deposit back. My husband called because we need a refund of the deposit to put on another property. And spoke to the manager who asked for 24 hours. It's been 48 hours and nothing. We kept calling today, 10/18/24, and they said it would be in the account at 5pm, but it is now 8pm. I don't know what else we should do to resolve this situation. ????... Read more

19th Oct 2024 (13 days ago)

I Rauf

Great Communication and well responsive agents.... Read more

18th Oct 2024 (14 days ago)

N Atilio

Great service and excellent customer support. I’ve been a tenant for over 2 years now and I’d highly recommend H&Co if you’re searching for your new home. Thank you!... Read more

9th Oct 2024 (23 days ago)

E Chamay

Omer has been invaluable to us throughout the process as first time buyers. We were always reassured he had our best interests in mind and has conducted himself proactively and in the most professional manner. I would highly recommend working with HCO and Omer in particular is outstanding.... Read more

26th Sep 2024 (5 weeks ago)

F McGee

Great communication and service for a year of renting. Would seriously recommend!... Read more

13th Sep 2024 (7 weeks ago)

Jo

I am pleased to say that Omer (branch manager) is very professional and things are moving extremely fast with the house I am purchasing. It is pleasure to be dealing with such a nice, friendly and polite agent.... Read more

2nd Sep 2024 (9 weeks ago)

K Foley

We completed today. Omer did a fantastic job to get the sale across the line which was complicated to say the least. He found us another buyer when the initial one started delaying. We are very pleased with the service we got. Thank you.... Read more

26th Jul 2024 (14 weeks ago)

O Aladejebi

I enjoyed working with the Humphrey and Co. team. I applaud the staff's willingness to help, their transparency, and commitment. Most importantly, I would like to thank Darren for continuously exhibiting outstanding professionalism, attention, and having a thorough understanding of his role. Darren spoke with us at every level of our application to ensure that we were satisfied and he always worked to surpass our expectations. Furthermore, Darren has excellent interpersonal skills, he is always eager to listen to our problems and tailored his approach to match our needs. I'd recommend Humphrey and Co. and its employees as they exhibit the qualities required to achieve client satisfaction in the industry.... Read more

24th May 2024 (23 weeks ago)

A Ceapa

I had an unpleasant experience with this agency. Aneta , the manager of the house always made appointments without taking into account my availability. And when I concluded the contract with them,even though I left the house clean, they charged me from the deposit for cleaning. They returned the deposit after 1 months, after I give them many emails to retur the deposit. I do not recommend this agency... Read more

15th May 2024 (24 weeks ago)

Eva

These stars are for Omer who went the extra mile even after his job was done. He's good at his job whilst remaining kind hearted.... Read more

20th Apr 2024 (6 mo. ago)

C Fyfe-Williams

We had a really poor experience with Humphrey & Co. As a household we felt that Darren the manager and Aneta our estate agent consistently let us down throughout our tenancy. We arrived to find the property in poor condition; there was rubbish littered across the front garden/door, evidence of black mould and damp present throughout, one of the bedrooms was listed on the floor plan as much larger than the small reality, a poor quality ‘clean’ had been done as the place was handed over to us dirty and unkempt. During the tenancy, the Humphrey & Co team consistently ignored our messages and reports, taking a large chunk of the tenancy to action anything we reported when we initially moved in. We experienced Aneta to be quite rude, disorganised and at times gas lighting, as she suggested we had caused pre-existing damage to the property ourselves. Humphrey & Co seemed to constantly have the back of the landlord, wanting to keep her on side for their business, without ever really considering our health during the tenancy as we were breathing in the black mould present throughout the property. When they finally did something to address the mould, they hired contractors that were inappropriate with my partner, causing her to feel unsafe and uncomfortable while she was home alone. Although I reported this to Humphrey and Co, no action was taken. The work done was shoddy, and the mould continued to return. It was a really horrible experience. There were times where rather than addressing our issues Darren and Aneta would offer us to end our tenancy. It felt like they knew that due to the housing crisis in London, they could easily get other tenants in to the property. Therefore, they only cared about receiving rent. We never felt that Darren and Aneta or Humphrey and Co valued us as tenants or were particularly interested in listening to us or improving things during our stay. Sadly our experience of Humphrey and Co was a particularly sinister group of cowboy London estate agents that only care about money and keeping the landlords sweet. To make things worse, they tried to charge us for an extortionate deep clean at the end of the tenancy. Despite us working hard to leave the place in excellent condition, especially considering how we received it. Fortunately, after a lengthy process with mydeposits, our deposit protector supported us that this was not a fair request from Humphrey & Co and we got our full deposit back. Humphrey & Co probably do this with all tenants banking on them not raising a dispute with their deposit protector. I know it’s hard with the housing crisis but I really recommend you avoid this lot as best you can. Having rented with several different estate agents in London, this was by far the worst experience the four of us have ever had. They simply do not care about you. And if you have significant issues in your property, your life will be a misery.... Read more

9th Apr 2024 (6 mo. ago)

F Santos

Very good conveyancers... Read more

11th Feb 2024 (8 mo. ago)

P Rice

Omer and his team were very attentive and happy to help at every step of this process. Very good communication from them at every stage of the purchase. I would use them again - They also recommended a fantastic solicitor!... Read more

29th Nov 2023 (11 mo. ago)

B Jeremy

The best experience I’ve ever had with an estate agents. The staff are incredibly kind and went above and beyond for me and my partner. The communication was top tier, clear and precise. The way I was treated was going way beyond the average estate agency. I would really really recommend ! I’d give 6 stars if possible.... Read more

11th Oct 2023 (1 year ago)

J hande

HORRIBLE! TERRIBLE SERVICE! Don't know where the good reviews are coming from but this is a horrible agency. I am a tenant and I was forced to live in an apartment with rats for a year to which they did not respond to. They are just a bunch of lairs who hide flaws in the property and then claim that the tenant has broken something. They are not even giving me the required documents to raise a dispute for a fair judgement of the deposit. They will just try to fool you. The landlord was also frustrated with their services so not sure which party they are providing a good service to. There were actual hole in the property through which the rats came in. And I had to remove 5 dead rats in the first week of moving in. I spend hundreds to get the rat issue resolved and the agency did not even visit once to resolve it. For a YEAR I kept calling and notifying them. No matter how good the property looks. Do not do business with them.... Read more

9th Oct 2023 (1 year ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.