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- Pattinson Estate Agents - Norton
Pattinson Estate Agents - Norton
Opens tomorrow at 9:00am
4a High Street, Stockton-On-Tees, TS20 1DN
Pattinson Estate Agents Norton are an estate agent in Stockton-on-tees. They mainly list properties in TS20, TS19 and TS18. Over the last 6 months, they've listed 72 properties, with 18 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:00am - 2:00pm
- Sunday Closed
View all details
Pattinson Estate Agents - Norton Reviews (66)
Have you used this agent?
76%
3%
2%
0%
20%
I Cres
One of the reasons we chose Pattinson Estate Agents (then Browns) in Norton to sell our house was that we’d bought it through them in August 2015! As we now chose them to manage its sale for us, it shows how happy we were with their service and confident in their success rate.
Right from the start it was clear that the company we’d bought the house from had grown in the 8-plus years we’d owned the house. For example, the Pattinson take over, innovative technology and the growth of online property portals.
This time around, Tony Aspinall was our first point of contact when he did a realistic valuation that set the tone for the rest of our dealings with Pattinson. We found him both knowledgeable (in terms of the area, demand, and prices), approachable, and very affable - a real pleasure to chat to.
Another star of the show was Charlotte Kitching, who was always available when we needed any help or advice as the sale moved forward. (Our solicitor made a point of singling out Charlotte for her assistance during the closing stages of the sale. A time when everything can so easily go wrong or get delayed.)
As we neared completion day, we came across a small fly in the ointment… Because of the change-over from Browns to Pattinson, the Norton branch was due to close for a week-long refurb. This was starting on the day of our move! So, what to do about the keys for the new owners?
Not to worry; Charlotte and Tony put their heads together and solved this hiccup by getting Tony to collect a spare set of keys from our house on the morning of the move. He then met up with the new owners to hand the keys over once given the OK by our solicitor. An elegant, well thought out, solution that completed our sale.
As to cost, this was on a fixed fee basis. We like this way of working as we new exactly what we were going to pay, so could budget for it. The fee included writing / designing the sale brochure and measuring the house to draw up a floor plan. A ‘for sale’ board and listing on the Pattinson website and the Rightmove / Zoopla property portals were also part of the deal.
One point to note here is when buying our new house, we were surprised at the number of properties that didn’t have a floor plan. This was essential for us as we were travelling to Blackpool (122 miles each way) to view properties. And a floor plan would have indicated if the property met our needs before arranging a viewing.
We queried this omission with a couple of estate agents in the Blackpool area. And learnt the lack of a floor plan was because the vendor wasn’t willing to pay to have one drawn up! Cheapest is not always the best…
So, overall, the price we paid was reasonable and the service we received from the good folk at Pattinson’s Norton Branch was brilliant. And for these reasons, we have no hesitation in recommending them.
And while we can’t speak for all branches in the Pattinson chain, if they share the same ethos as Norton, you should be in safe hands.
16th Sep 2024 (7 weeks ago)
C Taylor
I recently bought a home with Browns Estate Agency (Norton branch) and I'm thrilled with how smoothly everything went.
They kept me in the loop at all times, making sure I felt supported and informed throughout.
I can't thank Tony and Andrea enough for their dedication and expertise.
If you're looking for a real estate agency who goes above and beyond, I highly recommend Browns - they made buying my dream home a breeze!
1st Feb 2024 (8 mo. ago)
I Mcglone
Excellent customer care .very professional. Would recommend to family and friends .thankyou for all ur hard work .
12th Dec 2023 (10 mo. ago)
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I would like to express a massive thank you for great professinalism and competence to Sophie and Pauline, who have worked hard and pretty intense in order to fix huge heating and roof issues in my rented accommodation. All works have been done quickly, properly and qualitatively in spite of bad weather conditions . They are completely competent and helpful agents who I can highly recommend to everyone!
24th Oct 2023 (1 year ago)
J Reed
We have recently had our mortgage renewed with Vickie and Debra, they have both been extremely helpful and have always been very quick in responding to queries of the process. We would highly recommend using the services they provide! Thank you very much for all your help!
11th Sep 2023 (1 year ago)
K Smith
Andrea was extremely helpful especially resolving matters whilst I was abroad and unable to deal with specific matter regarding the sale. Very professional. Thank you
7th Sep 2023 (1 year ago)
L Parkin
We have used Browns as our letting agents for several years. Our main point of contact has been Pauline. We have always found her and her colleagues to be very professional, proactive and helpful. L&S
31st Aug 2023 (1 year ago)
G Davies
I was looking for a bungalow for my sister, the gentleman was very nice how shows use around can't remember his name
26th Aug 2023 (1 year ago)
A Hand
Sophie is great. Always quick to respond on Whatsapp or emails. Fab at liaising with the landlord on our behalf and always gets our issues fixed quickly.
11th Aug 2023 (1 year ago)
L Barwick
Had a meeting initially with Tony to sell my Mothers House, were that impressed that when we decided to buy my mothers house and sell our own we went straight back to Tony. Andrea dealt with us on the sale of our house and got us loads of viewers, would recommend Browns at Norton as we found them first class and were very thorough. Thank you Tony and Andrea
26th Jul 2023 (1 year ago)
Jack
The lady seemed rude and uninterested, and blatantly going against rules that agencies need to abide by, such as putting offers through to the vendor!
And it seems that the business is focused more about the commission they make, rather than the people they serve, if this was the case, a better way to go about it would be to promote your business better, create a welcoming online presence, write better posts, take better photos, overall put more effort into the people you want to be serving.
Times have changed, but rules should be adhered to, complete faith has been lost in this establishment.
30th Jun 2023 (1 year ago)
M Simpson
My partner and I have been looking for a large 5 bedroom house and thanks to Brows Estate Agency we managed to find one. They were very professional in the way they handled our application and we cannot praise them enough for all their efforts. Don't hesitate to use them, we are very glad we did. We give them 5/5 for their efforts. Thank you Browns.
14th Dec 2022 (1 year ago)
M Denton
I worked with Brown during the purchase of my first property 7 years ago and was impressed with the service then. This led me to use them again for the sale of the property. The service was clearly explained from start to finish. The property was advertised within a couple hours of the photos being taken and checked. Communication was regular and this made the sale extremely smooth. I would definitely recommend them for sales and purchases.
5th Sep 2022 (2 years ago)
C Walker
I had been looking for a property for ages when I changed my location needs and found a property I liked the look of. I phoned up and spoke to Andrea who made an appointment for me to view the property later that day. I absolutely loved it and wanted it. The next day I made an offer which was accepted within an hour. Andrea provided such courtesy and professionalism along with brilliant communication and as a result, I completed in just 7 weeks. A really brilliant service and I would definitely use Browns Estate Agency again.
29th Jul 2022 (2 years ago)
G B
Atrocious Lettings agency. The lettings manager possessed zero professional skills... Zero communication skills and minus zero decency attributes. She absolutely ruined our experience of renting a property. Withheld our deposit for no good reason. Other staff were almost as rude. Do Not rent from them
16th Jul 2022 (2 years ago)
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