we recently bought a house through Manners and Harrison Stockton on Tees. We were helped by Jan Ford who has gone above and beyond to help us. Very impressed, very friendly and nothing was a problem to her.
Peter & Bernie
Absolutely Appalling Customer service. Communication is next to non-existent. Some staff are rude and patronising and aggressive. They appear to have no interest in helping any house sale go through smoothy as long as they are paid.
If you are thinking of using them as an agent or are looking to purchase a house through them, find another house with a different agent!
I recently purchased a property being marketed by Gowland White and found everyone I dealt with to be helpful, friendly and professional.
My big shout out though goes to Barbara, who went above and beyond to ensure the sale went through as quickly and easily as possible. Literally nothing went to plan but Barabara took it all in her stride and dealt with any issues that arose and kept both parties informed along the way.
Thanks to them all I now live in my forever home, but if you’re thinking of moving home I cannot recommend them enough!
Good professional service and achieved a rapid result. The only reason for 4 stars was that once an offer was received matters passed into the hands of someone who only worked 3 days a week. Also at this stage the buyer was under a misapprehension that was passed on to us rather than corrected. Once Emma was involved things were rapidly sorted out.
Very happy with the service Michael Poole has provided whilst selling our house.
Very professional from our first valuation meeting with Ian through to ongoing contact with Sam and Matthew.
The photos they took of our home and the write up led to us having a high number of viewings quickly and we had an offer within two weeks of putting it up for sale.
Sam has constantly kept us up to date as our sale has progressed including updates from our solicitors before us.
I would highly recommend Michael Poole to other people wanting to sell their home. Very responsive, approachable and professional.
Terrible company... Very slow to freak with the purchase of our new house
Wonderful staff, primarily Marion and also Shannon were very helpful throughout. The photographs taken were fantastic and very professional. Communication was spot on at all times. Highly recommend and we wish the whole Team all the very best for the future.
Michael Poole (Stockton branch) went the extra mile to secure the sale of my property. Luke Johnson (Branch Manager) and his team were very professional from start to finish. I was highly satisfied with the service provided and the very competitive rates charged. I can highly recommend Michael Poole Estate Agents.
Fantastic Agent, Mark has helped me for 8 years in letting my properties and then earlier in 2017 when I moved to London he help me sell the properties to an investor. He also recommended his Fine & Country Office in Wynyard to sell my home which they did. Top of his game and profession, I can’t recommend him enough.
do not trust thay under value your house thay make appointments thay never keep then blame you for there mistake thay over charge you and lie to you about house prices thay wont show buyers round after 5 or weekends thay say thay are professional estate agents but only rip you off to get a sale so be warned there are a lot of better agents that wont rip you off