Can’t fault any of the service I received from Daniel Richardson, very helpful and knowledgable. Top class service whilst dealing with a delicate situation. A credit to th Stockton branch
Absolutely Appalling Customer service. Communication is next to non-existent. Some staff are rude and patronising and aggressive. They appear to have no interest in helping any house sale go through smoothy as long as they are paid.
If you are thinking of using them as an agent or are looking to purchase a house through them, find another house with a different agent!
Brilliant service from start to finish. Would highly recommend using this estate agent.
Thank you Emma & Barbara for all your help!
Good professional service and achieved a rapid result. The only reason for 4 stars was that once an offer was received matters passed into the hands of someone who only worked 3 days a week. Also at this stage the buyer was under a misapprehension that was passed on to us rather than corrected. Once Emma was involved things were rapidly sorted out.
Recently I have just purchased a plot of land through Michael Poole's and the lady looking after it was Sam Foxton, Let me firstly say she made the whole process very easy by dealing with day to day enquiries simply outstanding.
I would recommend anybody using this agent.
10 out of 10.
Terrible company... Very slow to freak with the purchase of our new house
Wonderful staff, primarily Marion and also Shannon were very helpful throughout. The photographs taken were fantastic and very professional. Communication was spot on at all times. Highly recommend and we wish the whole Team all the very best for the future.
Michael Poole (Stockton branch) went the extra mile to secure the sale of my property. Luke Johnson (Branch Manager) and his team were very professional from start to finish. I was highly satisfied with the service provided and the very competitive rates charged. I can highly recommend Michael Poole Estate Agents.
Very good experience from start to finish. Mark Smith looked after us very well with good advice and a very competent and efficient team. They even did viewings for us after hours and on weekends when I know looking for our purchase other agents didn’t offer this. Highly recommend and would use again without hesitation.
do not trust thay under value your house thay make appointments thay never keep then blame you for there mistake thay over charge you and lie to you about house prices thay wont show buyers round after 5 or weekends thay say thay are professional estate agents but only rip you off to get a sale so be warned there are a lot of better agents that wont rip you off