Sansome & George Basingstoke are an estate agent in Basingstoke. They mainly list properties in RG20, RG21 and RG22. Over the last 6 months, they've listed 8 properties, with 6 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
Saturday9:00am - 4:00pm
SundayClosed
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Sansome & George - Basingstoke Reviews (14)
Have you used this agent?
57%
7%
0%
7%
29%
L Massarella
After having very difficult & rule breaking tenants for 9 months we were not surprised when they 'jumped ship, without paying rent until the end of the tenancy. We were not allowed into the flat until the end of the tenancy when the check out Inventory was done. Then, surprise surprise the robbing tenants asked for their deposit back! Emily of Sansome & George was very helpful in advising me of the correct process to follow & helped me to secure payment of the deposit which went part way to reimbursing us for the funds lost. Thanks Emily for the excellent support & advice.... Read more
10th Aug 2021 (3 years ago)
K Morris
The worst estate agents I have ever dealt with!
We had to constantly call/email because the person we needed to speak was conveniently always out! Never called back. If they did call they would not leave a message and would not answer when we tried to return calls. They would then send threatening emails saying they would advise the vendors to put the house back on the market after we had already responded tried to contact them to resolve the query, and we had already paid for surveys and instructed solicitors. On the day of completion our solicitors called to say they had told the estate agents to release the keys. When I called they said they couldn’t because the person dealing with was out!!!
They made the whole process far more stressful than it ever needed to be!
Avoid these at all costs!! Extremely unprofessional.... Read more
12th May 2021 (3 years ago)
Anonymous Home Buyer
The most lacklustre experience from start to finish. Property advertised has having fitted wardrobes in each room and “No onward chain complications”. After questioning about the wardrobes we were informed in fact they weren’t included (this was on our second viewing). We proceeded with an offer and the legal wheels started turning. Approximately 6 weeks into the purchase we are told by our solicitor that in fact 2 others were in the chain. Not one phone call or email to tell us this was the case from anyone from the Agent, This I would of expected this as a courtesy.
NB...they use a conveyancing company which will not talk to you on the phone only by email. If it wasn’t for the fact that we really loved this property we bought. We would of pulled out of any purchase solely because of the Agents Misleading claims.... Read more
14th Apr 2021 (3 years ago)
Pixtiq
I was very pleased with the service I received from Sansome and George, which was both friendly and efficient.... Read more
1st Mar 2021 (3 years ago)
R READING
Well high professional estate agents very good friendly staff really easy buying and selling my house would recommend to anyone buying or selling a house. 5 star service... Read more
5th Jan 2021 (3 years ago)
T Scott's
If you are looking for one of the worst Agents in Hampshire who do the following, Sansome & George are the one’s for you:
• Lie about valuations to win business
• Terribly slow at listing property, having to be chased numerous times
• Not financial check potential buyers correctly, so you lose sales
• Hide behind emails with any bad news, sending them out of hours meaning you’re unable to discuss issues
• Lie about how RightMove works forcing de-valuation to make their job easier
• Get passed around 3 different agents at S&G, as none were good enough at their jobs to finish what they started
• Initiating “Race to survey” with potential buyers which is not a practice that should be used
• The Managing Director couldn’t have cared less about the sale, and was incredibly unhelpful
• No sales progression team, with all leg work being done by myself, with numerous emails/calls ignored & resorting to dealing with buyers direct as they wouldn’t assist
• Seemingly breaking GDPR on two occasions
• Solicitor & other Estate Agents in chain being unable to get hold of anyone at S&G at a crucial part of the process
• Our Solicitor & another Estate Agent in chain asking, and I quote… “at what point are Sansome & George going to start earning their commission”
The 6 month process of having to deal with this lot, has been a nightmare from start to finish. You go down the complaint procedure, and the Managing Director (laughable he has that title) refuses to accept any blame, seemingly desperate for the small amount of commission they were paid (not earned).
Thank god the saga is finally over & I’ll never have to deal with this shocking company again. I can’t imagine many things more painful than dealing with this lot.
No doubt someone at S&G will comment on this. Ignore them as they’re just trying to save face. Avoid at all cost.... Read more
3rd Sep 2020 (4 years ago)
Anonymous Homeseller
Lack of communication and response to queries. Low number of viewings with half not turning up. Didn’t sell our property, or even bother to come and collect their for sale sign!... Read more
3rd Aug 2020 (4 years ago)
J Stokes
From my first call with Dan, through to my home being valued by David, I have received impeccable service from the Basingstoke branch. 10/10 would recommend... Read more
22nd Aug 2019 (5 years ago)
M Stewart
Brilliant Brillant Brilliant!! Not your sterotypicial agents in fact completely changed my view on how I see agents moving forward. David Burrows was professional and clearly experienced in his role thanks David!!!! ????????????????... Read more
22nd Aug 2019 (5 years ago)
B barker
What a great knowledgable friendly company who go the extra mile to help. All agencies should be like this. Would highly recommend.... Read more
15th May 2019 (5 years ago)
B barker
What a great knowledgable friendly company who go the extra mile to help. All agencies should be like this. Would highly recommend.... Read more
15th May 2019 (5 years ago)
R Fever
Outstanding service and support from the team! Really pleased with the communication and updates!????????????????... Read more
15th May 2019 (5 years ago)
D Olley
Fantastic company to deal with, sold my house very quick and smoothly. I can highly recommend Sansome & George.... Read more
15th May 2019 (5 years ago)
F Lillywhite
Interested in seeing a house being sold by them. Phoned Saturday 11/5 as their website said it was open. Got diverted to the Mortimer branch who took my details and said that they would pass my enquiry on and promised to get someone to call me back. It's now Monday 13/5 and nothing.... Read more
13th May 2019 (5 years ago)
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.