Over the past 20 years, we have established a strong reputation as one of Leeds' most trusted property experts. We are highly renowned as specialists across Leeds as sales, letting and commercial property agents and have been recognised with a number of awards, including the gold award for Estate Agent in Leeds at the British Property awards in 2021, the gold award for best small residential estate agent across Yorkshire November 2019 and having gold status on the independent review All agents.
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 3:00pm
SundayClosed
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Accreditations
Stoneacre Properties - City Centre & North Leeds Reviews (331)
Have you used this agent?
91%
2%
1%
1%
6%
M ehigiegba
If it is possible to give zero stars I would. This is the most horrible letting agent I have ever come across. They aren’t straight forward,they give different informations at different times, and are all really horrible. They make renting a property very exhausting and draining.
After waiting for two weeks they kept giving I and my friend opposite informations and trying to confuse us. Lying and not knowing how to do thier jobs properly.
I have a whole lot to say but all I would say is run from them. Flee if you must they are a disaster and if you know you don’t want stress in your life then you should avoid them at all cost. I wish I did.... Read more
5th Sep 2024 (16 days ago)
J Rawal
Avoid this agency at all cost.
They wont repair anything broken .
If you break your tenancy they would charge you unreasonably in my case i paid 478 pounds.
found a tenant as soon as i did the agent and landlord tied up and raised the rent for the new tenant by 150 pounds . ( 2bhk in july 24 was 1050 in August 2024 in a month the rent was raised to 1200 no parking semi furnished many things broken)
If you want less problems in life please avoid stoneacre properties at all cost.... Read more
31st Aug 2024 (21 days ago)
M Dickinson
Katie Marshall at the Chapel Allerton branch was great. She helped us purchase our first home and we couldn't be happier.... Read more
29th Aug 2024 (23 days ago)
E Alder
Poor service and clearly no communication between staff members. Called up to confirm a viewing in the morning then travelled an hour to the property. Once there ended up waiting outside of the property for 50 minutes. Called up twice and was told a message would be sent to the estate agent and I’d get a call back, never got a call. Phoned again to be told that the existing tenants had extended their tenancy and that the property was no longer available. Apparently the estate agent had got there early before us and been informed of this by the tenant so left and made no attempt to let us know. It was also mentioned that the estate agency had already been informed but also did not let us know. A completely avoidable and unprofessional situation.... Read more
28th Aug 2024 (24 days ago)
D Reddington
After being unexpectedly evicted I was in urgent need of a property. Stoneacre Properties, and specifically Carla North, dealt with me in a manner that made me worry less about the situation and within 2 days of contacting them I had viewed and held the property I am currently living in. Very courteous and professional, would definitely recommend... Read more
22nd Aug 2024 (30 days ago)
D FitzGerald
I recently used Stoneacre north Leeds to sell my property. Katie Marshall and Haris Aksar were so very friendly, professional and helpful throughout the whole process, constantly keeping me updated on all aspects of the sale. I will highly recommend this company to friends and family and will use them in the future. Thank you so very much for your help team. I wish you all the very best.... Read more
22nd Aug 2024 (30 days ago)
T Wright
Katie was brilliant when dealing with the sale of my house. She regularly kept me informed and was so quick in communicating with me and the buyer. I would highly recommend selling or buying with Stoneacre’s the whole experience has been great!... Read more
21st Aug 2024 (4 weeks ago)
J Fayers
Thank you for your help. Carla was very helpful in helping me with finding the right property to rent and quickly and calmly sorting out all of the details.... Read more
9th Aug 2024 (6 weeks ago)
Y Kate
I would like to thank Stoneacre Properties for their help. We finally rented a lovely place. Especially with the later support from Carla North, she is helpful. We just arrived in the UK and didn't know anything, so i had many questions. Carla always responded me promptly and her responses were clear and concise. she also had a lot of patience. I am grateful for her assistance.... Read more
16th Jul 2024 (10 weeks ago)
A Cárdenas
Nothing but good things to say about my experience with Stoneacre Properties. Everyone in the sales team was lovely, especially Rebecca and Katie, I always got quick replies to my calls and emails, and they were very accommodating for property viewings. Throughout the entire process they were supportive and helped me address any issues we encountered. Would highly recommend! :)... Read more
12th Jul 2024 (10 weeks ago)
J Mazierski
The team at Stoneacre (Holly, Georgia, Chloe & Marianne) have let and managed our property for over 3 years now. I have always found them very responsive and professional. An issues are dealt with quickly and they do a great job of looking after our house and our tenant.... Read more
4th Jul 2024 (11 weeks ago)
M Lessons
I've started my renting journey with Stoneacre this month and so far I can only compliment their professional demeanor and communication style. Carla has taken care of it all for us and she's been great.
May it continue until it the end of the tenancy! :)... Read more
3rd Jul 2024 (11 weeks ago)
M O
An absolutely amazing experience in every way. Stoneacre recently sold our parents' home and at every stage of the sale they could not have been more helpful. They kept us regularly updated and went above and beyond to make sure the sale went through smoothly. We don't live locally and needed a bit of extra help along the way and could not have been happier with their services. Highly recommended to anyone looking to sell and could not fault them in any way. Thank you again.... Read more
22nd Jun 2024 (13 weeks ago)
A Lyle-Stirling
Carla North provided us with a seamless, professional and supportive service. She made everything simple for us and ensured that we had all we needed. Would recommend Carla for sure... Read more
21st Jun 2024 (13 weeks ago)
V angrish
We had a highly disappointing experience with Stoneacre Properties regarding a property in late May. Initially, everything seemed promising as we quickly completed the referencing process and paid the holding deposit within 15 days. However, issues soon emerged.
The agency asked us to send the holding deposit immediately within 2 hours, not allowing us enough time to make an informed decision. Additionally, a promised second viewing was never arranged, despite assurances from the agency. Our tenancy agreement promised a move-in date of 1st July, but this was abruptly changed to 2nd July due to the agency’s “fully-packed schedule,” leaving us in a precarious situation as we had no place to stay after 30th June.
The situation worsened on 14th June, after we had signed the housing contract, when we were informed that the current tenants decided not to move out, leading to the cancellation of our contract. This last-minute cancellation has left us without a place to live post-30th June, causing immense stress and inconvenience.
Our main point of contact, Olivia, failed to manage our tenancy process adequately. Despite Stoneacre Properties’ good reviews, our experience was one of sheer mismanagement and broken promises. We were diligent and timely in our house hunting, but now we are left aimlessly searching for a new place to live.
We had high hopes and trusted the agency, but we were let down miserably. We hope our review helps others to be cautious when dealing with Stoneacre Properties.... Read more
20th Jun 2024 (13 weeks ago)
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.