Victoria recommended the financial services, Shiva was fantastic with her knowledge and advice. Can't thank them enough for the service provided. Great!
Simone came to help me show people round my house on the day we were open to view. As about 18 families showed up, it was hectic to say the least. She was really on the ball, making sure that she got people's follow-up details and pointing out the good features of the property. Her manner was charming and friendly but businesslike. Thanks Simone.
Professional company to deal with. They got me across the line and over some hurdles from the seller side, and went above and beyond when needed. I don't think the sale would have been completed with another agency as they really did manage to pull out the stops to help get it through. Thanks to Abby Williams for being a star and helping me to get my wonderful home.
Our life was put at risk renting with this estate agent!!
There were many things that made living in that house difficult. Firstly when we moved in they told us that the roof needed to be fixed so we agreed to have it fixed while we were in the house. The problem was that they fixed it six months later, after there had been an awful lot of rain in the location. This caused mould and damp to develop in the corner of the upstairs and the bedroom which we reported and told them about but received no response. My wife developed a nasty cough but still no response from the estate agent.
Secondly we told them that there was no smoke alarms present in our property when we moved in they did not rectify this until 6 months later.
Thirdly, there were a lot of problems with the house because it was old which we told the estate agent about but still no response. For example the wood around the windows was damp.
Furthermore, when we were moving away and were having viewings on the property, they didn't give us 24 hours notice and they didn't tell us at all about some of them. We know this because we came back from work to find the alarm was no longer set and there were muddy footprints on our bath mat, plus when one of the viewers came when we were in they informed us that their partner was coming back ?at 10:30? the next day, which we had not been told about.
Oh and nearly a month later after leaving the property we still haven't received a penny of our deposit back and no explanation why.
Both myself and my Partner have been very impressed with Manning Stainton's efficiency and professionalism. Our requests for more information and inquiries to book viewings have been met with replies within hours, often within half an hour making it extremely easy to arrange our own schedules. Tori Titheridge from the Oakwood branch has ensured that I have been updated regularly in regards to properties that I may be interested in and has called me for feedback on viewings. She also arranged our appointment with the mortgage advisor attached to their branch which proved to be extremely valuable to our search. I would highly recommend this branch for anyone looking to buy in the LS8 etc area.
To their credit they took nice photos, wrote a good description and the property was online quickly. However, Estate Agent tasked with selling house had not actually been around house after 3.5 months - had no 'feel' for the house. The viewings were left to other people and feel there was a disconnect between the two. Their contract also ties you in with them for a long period and gives them exclusivity. Think carefully before choosing this agent.
Emma and Natalie are always super helpful in finding us properties to buy. They work with us to arrive at a win win solution for all parties involved and always go above and beyond the call of duty. Very much look forward to our next completion!
Excellent service from Vicky who worked tirelessly on our sale and purchase and is an absolute pleasure to deal with.
I have sold through Manning Stainton Wortley office and bought through Manning Stainton Headingley. Both branches were fantastic. They secured multiple offers on my property and found me a lovely new home in Meanwood. I would highly recommend them to anyone and frequently do.