Reeds Rains were the only consistency we had in the FTB process. Nothing was ever too much trouble for Sarah (and then Jayne when Sarah left us for some Annual Leave ;-)) They were there from beginning to end and informative throughout... thank you so much for your support in what really was a stressful time!!
Must be the Very Worse poorly performing estate agent in the UK!!!
Can't get even the Basics right!
We had to correct the stats etc etc on the premises and even show it ourselves!
The area manager was indifferent and dismissive to us too!
Should of saved a Lot of money and time and gone to a On-line estate agent like Purple bricks etc etc for a truly BETTER service than what we got and paid huge amount of money for at Reeds Rains !
NEVER Again Reeds Rains !!!
I rented a house through Moore's in 2016 and was pleased with their service. Communication was good, all the paperwork went smoothly and I moved into the rented house without any problem.
Although the house was not maintained by Moore's I received a fair list of advices on moving in as well as on moving out (with a useful checklist). There was also no problem with getting a deposit back, everything went as per our previous arrangements.
I would recommend Moore's estate agency to everyone looking to rent a place in Leeds.
I rented a property through Moores last year. I’m am disgusted by the treatment from their staff.
A lady called Hayley signed me up and was more bothered about getting my money from between my hands than any concerns I had. What a rude obnoxious lady.
I got to the house and it was a state. Hayley had even said cleaners had been in and it was ready to moved straight in. (Well I would hate to see her house).
I called up and ask for my money back and said I don’t want to move in. She told me too late you signed the contract and you will not be getting your fee back. I felt totally cheated. It took me over a month to get the house cleaned and ready before my family could move in with no help from the agents or the landlords.
While living there many things broke and was an absolute chore to get the agents to send out a workman.
Glad I’ve bought a house now and my kids are very happy to be away from that den made worse by the agents
If Hayley worked in my company she would have been asked to leave for her treatment of customers.
Do not rent with these agents.
Really quick to come out and view my property. Gave me great advice about how to price, clear on fees and managed to get viewings and offers very quickly. Some communication issues at the start as the specific agent was on holiday and had to speak to whomever was available led to a slight delay in accepting an offer. But nevertheless still very good and would recommend.
Organised and conducted viewings. When a buyer pulled out they automatically went to the next on the list and made the process as stress free as possible. Everyone has been friendly and offered a professional house selling process.
Fantastic work from David and his fabulous team. A sale was secured on my property within 12 hours of going live. Highly recommended.
I had the most awful experience with this estate agents. Yes sold my house fast but their ability to manage the process after this was disgraceful.
My buyers were sending emails trying to resolve issues which were never shared with me. This lead to them pulling out at the last hurdle so hence I incurred full solicitors costs. The worse things was it caused horrendous stress and anxiety.
Do not choose them .