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Estate Agents in Northampton
Taylors - Northampton

Taylors - Northampton

3.4

87 reviews

Opens tomorrow at 9:00am

4 Bridge Street, NN1 1NW

Taylors has been the trusted property advisor in Central, West Country, and South Wales regions for over 50 years. Our Bedminster team at the Northampton branch excels in positioning your property to attract the right buyers, leveraging their extensive experience.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 4:00pm
Sunday Closed

View all details

Taylors - Northampton Reviews (87)

Have you used this agent?

B Dujardin

Please do not go with this group of cowboys. We rented our property with them for one year and the experience was horrendous. Their electrician quoted £1500 for work, we then got the work completed be a different qualified electrician for £150. The staff were very rude and pushy towards using their own tradesmen, that’s if you could speak with a member of staff on the phone without them cutting you off. They have taken 2 months rent payments from our tenant who is a pensioner with limited funds, even though their contract has ended, we have been fighting to get this money returned for the past 3 weeks, with no joy as yet, even though they admit it is entirely their fault, they each blame different departments. Absolutely would never recommend this company.... Read more

23rd Sep 2024 (5 weeks ago)

A Victoria

My experience was not so great from start as it was really difficult to communicate with them via phone call. However, recently, I’ve had better experience with Helen and Linda. They have responded promptly to questions and issues I have as a current tenant and have been very helpful as well.... Read more

23rd Sep 2024 (5 weeks ago)

A Godwin

**Outstanding Property Manager: Helen Brock** Helen Brock has consistently proven herself to be an exceptional property manager, going above and beyond to ensure both my tenants and I are always satisfied. Her commitment to excellence is evident in every interaction, and her dedication to fairness and mediation is truly unparalleled. On numerous occasions, Helen has stepped in to resolve issues with a level of care and professionalism that is rare to find. She doesn't just manage properties; she fosters positive relationships and creates a harmonious living environment. Her ability to mediate fairly, balancing the needs of both the property owner and the tenants, speaks volumes about her integrity and expertise. What sets Helen apart is her proactive approach. She anticipates potential problems before they arise and takes swift action to address them, ensuring that everyone involved is happy and well taken care of. Whether it's handling maintenance requests with urgency or addressing concerns with empathy, Helen consistently goes the extra mile. In a field where it’s easy to be reactive, Helen’s forward-thinking and compassionate management style is a breath of fresh air. I couldn’t be more grateful to have her managing my property, and I wholeheartedly recommend her to anyone looking for a property manager who truly cares about the people she works with. Helen Brock is a true professional and a pleasure to work with!... Read more

20th Aug 2024 (10 weeks ago)

T Mabbutt

Taylors have managed my property for well over 10 years and in that time I have found Helen Brook's communication and ability resolving issues that arrive both quickly and efficiency for both myself and our tenant.... Read more

15th Aug 2024 (11 weeks ago)

K Eagland

Many thanks to Helen @Countrywide who dealt with our tenant and therefore our property in resolving the urgent maintenance issue we had.... Read more

14th Aug 2024 (11 weeks ago)

Jamie

Helen Brock has been helping me with a change to my rented property. Super responsive to emails and has taken completely ownership of my questions and queries. Amazing service.... Read more

13th Aug 2024 (11 weeks ago)

C cotterill

We have used Taylor / Countrywide to let our property for a number of years now and we are pleased to say they have always delivered on our requirements. Particular attention must be made reference Helen Brock who goes above and beyond in our experience.... Read more

13th Aug 2024 (11 weeks ago)

DayWalkerEm

We have lived in the property for 9 years now and Helen brock is always so helpful with anything we need! Even down to a birds nest in the chimney.. lots of giggles about the birds but no problem big or small is a bother! We love living where we are and it’s always a pleasure dealing with property management.. thankyou!... Read more

13th Aug 2024 (11 weeks ago)

R Adeniyi

Aside from needing to go in person to the office, my best experience renting. Joab and his team handled the process professionally and I had a smooth experience from viewing with John to finally moving in. They patiently answered my many questions professionally. Great guys.... Read more

26th Jul 2024 (14 weeks ago)

J Smith

I rented a flat from Taylor, it's been over a month I moved out Taylors will not refund me my deposit, I have been calling and they keep telling me I will get it in 10days its over a month now, some many times they will not answer. Please people should stop using Taylors that deposit policy is a scam.... Read more

22nd Jul 2024 (14 weeks ago)

S tv

Polite and professional and very professional Great communications and guidance I prefer this commpany very much... Read more

21st Jun 2024 (19 weeks ago)

J Rowe

If I could give less than 1 star I would. I would never rent from this or any other associated companies ever again and I wouldn't recommend them to anyone. The experience I had from the time my tenancy ended until I had my deposit partially returned was nothing short of farcical. Their lack of communication and unwillingness to help or address any of my concerns made the process of moving significantly more stressful than it needed to be. They were far more interested in money, they have no desire to provide a decent service for their tenants. I ended up losing a portion of my deposit for which was completely unnecessary cleaning purely due to the fact that I was given the run around from the day I moved out. Had I not reluctantly agreed this saga would still be ongoing and I wouldn't have had any of my money returned. They repeatedly lied about the reason for a sudden increase in this pricing, refused point blank to provide an invoice, refused to listen to any concerns I had and effectively refused to discuss anything until I threatened to seek legal advice. Only then did I receive a phone call. This person was unable give any reason or address any of my concerns, and could not tell me why I was unable to have any sort of invoice. They also lied that the landlord had contacted me when he had not. Even after agreeing to pay these (illegal) cleaning fees just so I could be done with the whole situation it still took a further email and telephone call to have my money returned. Absolute joke of an agency. Avoid at all costs. If you do happen to rent with them take photographs of everything because they will use any excuse under the sun to keep your money.... Read more

28th May 2024 (22 weeks ago)

S Clarke

Taylors Lettings of Northampton are the most atrocious, dishonest, incompetent buffoons I have ever had to deal with. They will come up with every excuse they can to keep your deposit. My partner left her property of two years in a better condition than it was when she moved in, yet they attempted to keep her deposit in a way that breached their own contract. They lied repeatedly to try and achieve this. Like others have stated, they will use "cleaning" as their main excuse. They also tried to charge her for cutting the council owned grass at the front of the property. One particular male member of staff acts like a bully on the phone. He is rude, unprofessional and just puts the phone down on you. He even made up a fake rate of VAT for a cleaning company that isn't even VAT registered in an attempt to justify keeping a large portion of my partner's deposit. It's worth noting that the person who owns the cleaning company in question used to work for Taylors Lettings, so make of that what you will. There are many other reviews making these same claims, but please, if you respect your hard earned money then do not give it to these cretins. If you are already renting with them then make sure to document everything before you leave, and seek legal advice if necessary.... Read more

24th May 2024 (23 weeks ago)

H Harry

Made an enquiry on shared ownership in Northampton, agent took my details, and I got no call back for next 3 days. Called back and agent remembered me, again he said he will pass on details to very busy team, now 1 week has passed and no answer. Can you imagine going through a process of buying or selling with them.. Bad service, avoid Lucy from customer relation will email the same robotic catchphrase, can you email us at so and so....total nonsense...look at all the reviews, robot Lucy will answer with same lines... Read more

7th Apr 2024 (6 mo. ago)

Anonymous Homeseller

Had a negative experience with Taylor’s a total lack of communication, do not give them your key unless you are prepared to not be contacted pre booking of a viewing. Awful customer service from Rosie very sarcastic, go with Connells... Read more

26th Mar 2024 (7 mo. ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.