It all went reasonably smooth selling my dads flat , the completion date is on the 10th January ,we were lucky another couple wanted it and their house went up for sale same time as dads ,same seller Steve Curtis was dealing with both houses in the village so didn’t take to long to sell them both ,got us a reasonable price to .
My experience with Connells has been fantastic. I had our mortage go through with their mortage advisor -Rachel Marlow. She went above and beyond to find the best rate and loan that works for us and I really appreciated how much of her personal time she gave towards helping us get on the property ladder. I could not recommend her enough!
This agency is the worst I ever dealt with. At the moment of moving into the house it was not ready. Inventory which was charged additionally is just waste of paper and my money, as it collected useless photos but room description does not match reality (two different rooms with identical description, which is just copped and pasted) and nothing says about broken bits, dust, spider webs and dog fur everywhere. During whole letting process we were supposed to force agent to do his job, such as contract and payments. Agency is focused just on getting commission and does not care about property quality. And also letting agreement was made about a month ago, but property is still available for viewings, today I phoned them to ask to remove property from web site. Their work is unprofessional, they are happy to take money and do nothing. I will avoid this scammers in the future.
Excellent high quality and professional service in every respect..I definitely recommend them
The best letting agents I've ever dealt with. Sam from Northampton branch is a shining star of this profession! She secured a house for us and recommended us to landlords as he saw how much we liked the property. The communication with her is amazing, always responding to questions promptly. I will definitely use again if needed and will be recommending to all my friends and family.
After reading reviews from previous tenants, I should not have gone through with renting a flat with Richard Greener, as my experience sounds very similar!
Firstly, the staff were not very friendly. They did not make me feel welcome and did not seem to be concerned when I was reporting issues with the flat. From the day I moved in there were many issues. I reported these many times and the staff made comments such as 'it was fine when I went in last week', instead of being helpful and reassuring. Many issues were never resolved even after many emails. Some issues were only sorted after I explained I could no longer live there and was moving out. At times the staff have been rude and condescending.
Nevertheless, my worst experience came when I I moved out. After two days of cleaning with my parents the flat was left in a far better state than when I moved in. I received an email from Richard Greener saying thank you for leaving the flat clean and tidy. However they still continued to take £90 of my deposit for 'cobwebs' and 'dusty lampshades'. They said I could return to the property to sort this out but it would cost £35 for a re-inspection fee.This is crazy considering the estate agents is only a five minute walk from the property. I feel they went in to the property determined to find something to charge me for, as there was nothing worth £90 that needed sorting out.
I will never be using Richard Greener again and I would strongly advise renting a property with them.
Unit 20, Weston Favell Shopping Centre, Northampton
Bought our first house with them and I couldn't be happier with the professional service provided. Good communication between us by email and phone, very friendly and responsive. Kept us up to date throughout the process which lasted less than 2 months. Would definitely recommend if you want to buy or sell.