Since 2004, founders Rupert Briggs and Richard Digance have brought their own personal perspective to estate agency services in the Epsom, Ewell, Stoneleigh and Banstead region.
Our company name encompasses the ethos we were launched to uphold – we make selling your home our personal responsibility. It's not a job, it's the personal responsibility of our company, of the branch closest to you and the team within, to get you moved at the best possible price in the timescale you require. It is the personal mission of each member of our team to not only facilitate your move, but just as importantly to leave you so happy with your experience that you recommend our services to others.
Through our personal mission of excellent service we have a record of selling significantly more properties than any of our competitors. We would love the opportunity to show you exactly what it is that sets us apart.
Opening hours
Monday8:30am - 7:00pm
Tuesday8:30am - 7:00pm
Wednesday8:30am - 7:00pm
Thursday8:30am - 7:00pm
Friday8:30am - 6:00pm
Saturday8:30am - 5:00pm
Sunday12:00am - 12:00am
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Accreditations
The Personal Agent - Stoneleigh Reviews (339)
Have you used this agent?
91%
4%
1%
0%
4%
G Sibbitt
Everyone we spoke to at Personal Agent was incredibly helpful, would highly recommend. Anna M was very friendly at our viewing, as well as Sam who helped us in the first stages of our house purchase. And a big thanks to Frank who was constantly in touch to eventually get us over the finishing line!... Read more
15th Oct 2024 (17 days ago)
C Casd
Couldn’t Thank the team enough, they went above and beyond to get us through our sale!... Read more
11th Oct 2024 (21 days ago)
H shekhar
Personal agent were professional and my viewing went through perfect . Anna was very helpful and quite patient in answering all our questions. Really pleased with the services... Read more
9th Oct 2024 (23 days ago)
S Balasubramaniam
The Personal Agent at Stoneleigh have an exceptional relationship in the area to have good quality houses in the area and location. After viewing at least two dozen houses or more, we found a nice property that we like to take it forward. Kudos to the team, especially Anna and Sam for their patience and support. Cheers.... Read more
7th Oct 2024 (25 days ago)
J Toop
Paul is an excellent sales negotiator and gave me lots of advice before putting the house on the market and all the way through the process. From the beginning to end everything went very smoothly. He was extremely efficient and a pleasure to be in contact with. I would certainly recommend Personal Agent to others. Thank you. Julia... Read more
19th Sep 2024 (6 weeks ago)
J Lingham
We had a really good experience with the Personal Agent (Ewell) for a second time in the last few years, having bought the property from them originally.
They put our house on the market at exactly the right time and quickly handled viewings and enquiries. They navigated us through a very difficult selling process - our buyers were very "challenging" but we felt very supported and looked after by the PA team. I'd particularly like to mention Paul who was fantastic, but also Anna, Miles, Ben and Frank who also were enormously helpful.
The Personal Agent have a very good reputation in the area and for very good reason. House buying/selling is a stressful experience and the PA team are exactly what someone needs to get through it in the best way possible. I thoroughly recommend them.... Read more
16th Sep 2024 (7 weeks ago)
D Gupta
Have been trying to pen down the most uncomfortable experience I’ve had with The personal agent- everything started on best note, everyone being so attentive towards what our requirements were and they managed to have us as their customer.
What happened during the entire house buying process was very ill. There were issues about the property that the sellers knew and so did the agents but since the sellers had an onward chain, the agents started pressing on early completion saying the seller is heavily pregnant and so on. The house sale previously fell and the justification we were provided was due to buyers docs not right. There are so many issues with the property now and I’m left helpless. What I felt was my dream house has left me feel worried.
Please donot trust these guys.
Never did one of guys responded to the calls, multiple people answered and handled the communications. Paul, Ben, Anna all were looking through it and did not accommodate any of our requests.
We were not even allowed a second visit to the property. I know we should have been careful and sceptical after this move of theirs, but we being first time buyers and liking the home as what is looked like, fell hard for it.
They agreed to get place cleaned, but there is a lot of garbage left in the garden till date.
My concern is not what’s happening to us but more of as of customer service they could just be honest and loyal to the buyers as well. It’s no joke listing properties of such huge amount if you are unable to be true to both parties.... Read more
14th Sep 2024 (7 weeks ago)
J Crane
Paul was very efficient and made selling my Mum's house very easy. His advice on price was spot on and we sold the day after it was put on the market. We have now exchanged with no hitches at all due, I am sure, to Paul's advise on who were serious buyers. A fantastic experience. Thank you!... Read more
10th Sep 2024 (7 weeks ago)
Anonymous Homeseller
Some of the staff have poor working ethic. They confirmed the appointment but then no show and with no prior notice or cancellation.... Read more
1st Sep 2024 (9 weeks ago)
S thangavel
Great customer service from Paul and Frank ,very accommodative and professional .... Read more
30th Aug 2024 (9 weeks ago)
S Nero
Anna she is best
And very goos at customer service 10 /10... Read more
21st Aug 2024 (10 weeks ago)
M Matthews
Had a viewing with Anna today. She was extremely knowledgeable about the area. Was a great viewing and felt very happy. Would 100% trust her!... Read more
21st Aug 2024 (10 weeks ago)
H Maclean
We are in the process of selling our house via the personal agent and have been thrilled with them so far, Liam and Sam have been excellent and a pleasure to deal with.... Read more
21st Aug 2024 (10 weeks ago)
J Andrew
Me and my partner have been searching for our first property and Anna at The personal Agent has been a massive help although we continue our search it shouldn’t be too long before we find our perfect home with the help of Anna... Read more
21st Aug 2024 (10 weeks ago)
K ali
The best around! Have used many agents in London and Surrey and the Personal agent are clear. Ask for Sam and Anna and you won’t be disappointed!... Read more
21st Aug 2024 (10 weeks ago)
Performance stats
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.