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- Dixons Estate Agents - Quinton
Dixons Estate Agents - Quinton
Opens tomorrow at 9:00am
508 Hagley Road West, B68 0BZ
Established in the 1930s, Dixons are one of the largest estate and letting agencies in the Midlands, with a wide-reaching network of branches across the region, from Solihull to Wolverhampton. Our Quinton branch is made up of highly trained, passionate locals dedicated to offering the best possible guidance for your property needs
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Dixons Estate Agents - Quinton Reviews (182)
Have you used this agent?
89%
3%
0%
2%
7%
E lucia
I would like to say big thanks to Ms Hadley, who helped me through the process. It is much appreciated for all your help.
31st Jul 2024 (13 weeks ago)
K Mansoor
I got property from Dixons, and Teliah helped to get the process done smoothly. Thanks ????
30th Jul 2024 (13 weeks ago)
P Amin
I feel very lucky. Teliah has changed my life, i am so greatful she has really helped me secure my property. She is amazing! She is amazing and everything
24th Jul 2024 (14 weeks ago)
D Leyan
Great service received form Teliah her help was endless walked me through my house rental, couldn’t ask for more. Thanks to entire Dixons team
23rd Jul 2024 (14 weeks ago)
M Hassan
I am writing this review for my property manager, Samuel Barnett. Samuel has consistently demonstrated exceptional professionalism, responsiveness, and a genuine dedication to his role. Every request, no matter how big or small, is handled promptly and efficiently. His helpful attitude and commitment to ensuring tenant satisfaction make him stand out.
From the very first interaction, Samuel has been approachable and proactive, addressing maintenance issues swiftly and keeping the property in excellent condition. His communication skills are top-notch, always providing clear and timely updates. I feel fortunate to have Samuel overseeing my property.
17th Jul 2024 (15 weeks ago)
L _osbs704
I spoke to Teliah , she was so lovely and very helpful . Helped to answer any questions I had and was very understanding
15th Jul 2024 (16 weeks ago)
Kasib
I spoke to Teliah at dixons about issues i was having with my property. She really assisted me and gave great advice. I’ll be sure to use Dixons for all my property lettings
15th Jul 2024 (16 weeks ago)
B Ghiassi
Absolutely disastrous mortgage advisor and services. While the sales team is very efficient, the mortgage advisor (Luke) is highly incompetent and unprofessional. If you want to have a calm and relaxing experience of getting a mortgage or re-mortgage your property, don't work with this store. I was given inaccurate, erroneous and late information on several occasions. I was asked to provide documents that were not needed by the bank, and when I complained, Luke made sure that he would delay my work several times knowing he could cause me financial damage given the volatility of the interest rates. Not only did he make sure he would not put my application through until the last day (just to stress me), but I also had to find the best rates myself and tell him which one to apply for, for a service that I have paid! If this is a service you like to receive, then this is the best place for your mortgage application.
10th Jul 2024 (16 weeks ago)
S Adam
I rent my house through Dixons Agency, the customer service is very bad. They charged me for management, agreement, and Electricity certificates are £1373. I called the office nobody answered and the machine answered to leave a message, I left a message and no one responded for a week, I repeated that for three days, I visited the office and they said the manager would contact me but no response for 10 days.
High not recommended, I used Dixon because the people recommended and they have a good review. That is my experience with them and leave that to your judgment.
8th Jul 2024 (17 weeks ago)
Jay
I engaged Dixons as a landlord. We already had tenants in situ and Dixons were appointed to take over an existing tenancy from another estate agent.
The handover was difficult due to the previous estate agent having registered the tenants into a non transferrable Alternative Deposit Scheme. Dixons acted professionally and competently in working with the previous agents.
However, major issues began within the first month of working with Dixons.
Dixons were unable to get the tenancy started, and did not pay out any rent payments which led to 3 months of arrears.
Throughout this period, I was unable to get into contact with the Dixons office.
Emails with clear instructions to get the tenancy started and rent collected were sent:
31st May
4th June
5th June
6th June
12th June
Many of my emails went unanswered for days at a time. Some were never answered at all. I followed up with phone calls but was never able to get in touch with anyone. I made 5 phones calls to the Dixons Quinton office as well as the Selly Oak office. Every call went to answer machine.
I made an official compliant to Dixons customer service team, at which stage Dixons Quinton got in touch with me. I was assured the issues would be resolved.
By the 2nd July, another rent payout had been missed. I was left with no other choice than to manage the property myself. I informed Dixons that their appointment was void, on the basis that they had failed to set up the tenancy.
When I finally spoke to the tenants, they informed me that they had in fact paid all of their rent. Dixons had been collecting it and had chosen to not pay it out to me. I was never informed by Dixons at any stage that this was happening, despite my repeated emails raising my alarm that the tenants were running up rent arrears.
On Wednesday 5th July, Dixons confirmed they would refund the tenants immediately so that they could clear their 3 months rent arrears with me.
It is now Monday 8th July and the tenants have told me they are yet to receive their refund.
8th Jul 2024 (17 weeks ago)
G ODU
Great customer service
29th Jun 2024 (18 weeks ago)
U Qureshi
Had a great interaction with the team. Highly professional and accommodating last hour requests.
29th Jun 2024 (18 weeks ago)
A Vimbai
Teliah Hunt , was very helpful, answered all our questions, communicated with us on every step , happy to have worked with her she made our first move easier.
25th Jun 2024 (18 weeks ago)
A Mosaiebiniya
I had a great experience with Sorsha Owen, she was so kind and cares also Answered me so quick and solved my problem in a perfect way. I really appreciate it and hope she do well in this way. I want to tell her as a little thank you, I want to host you in our new cafe and restaurant, British version cafe and lounge, for a free breakfast. Thank you so much.
21st Jun 2024 (19 weeks ago)
A Rashid
Teliah was so lovely throughout the whole process
1st Jun 2024 (22 weeks ago)
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More Dixons branches
- Dixons Estate Agents - Bearwood 1.38 mi away
- Dixons Estate Agents - Halesowen 2.46 mi away
- Dixons Estate Agents - Selly Oak 2.94 mi away
- Dixons Estate Agents - Northfield 3.60 mi away
- Dixons - Birmingham City Centre 4.12 mi away
- Dixons Estate Agents - Moseley 4.72 mi away
- Dixons Estate Agents - Kings Norton 4.81 mi away
- Dixons Estate Agents - Kings Heath 4.95 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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