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Estate Agents in Basingstoke
Northwood - Basingstoke

Northwood - Basingstoke

4.5

70 reviews

Opens tomorrow at 9:30am

37Winchester Street Basingstoke, RG21 7EF

Northwood Basingstoke are an estate agent in Basingstoke. They mainly list properties in RG22, RG21 and RG25. Over the last 6 months, they've listed 9 properties, with 5 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

Monday 9:30am - 5:30pm
Tuesday 9:30am - 5:30pm
Wednesday 9:30am - 5:30pm
Thursday 9:30am - 5:30pm
Friday 9:30am - 5:30pm
Saturday 9:30am - 12:00pm
Sunday Closed

View all details

Northwood - Basingstoke Reviews (70)

Have you used this agent?

S Lawson-Brown

We have just bought our first home and had a fantastic experience with the staff at Northwood Basingstoke, in particular Jessica, Jardine and Carly. They couldn't do enough including the small touches like giving us a care package when we collected the keys. They really helped to make the stressful experience of moving, less stressful. Really lovely people.... Read more

3rd Sep 2024 (8 weeks ago)

S C

Our initial 1 year with Northwood was fine with good communication from staff and all, until Jardian entered into the picture. Every periodic inspection was an exhaustive process, raising issues most of which were existing before we moved in to the property. We had to spend hours finding old pictures and explaining them all.1 month after one of those inspections, we were told that they will visit us to check something the handyman fixed recently for which we agreed to be home to receive them. On the day, when we were busy with our work, we suddenly realized someone broke into our flat, only to see her casually walking in the property after she opened it with her set of keys. She then proceeded to inspect the entire property again and sent us another list of random issues. Not even a lame explanation or whatsoever when we asked why she had to inspect for the second time in a month without even informing us and use her keys without even knocking on the door even after we said we will be home to receive her. It's like they can say/do whatever they want to. One can only imagine how the end of tenancy process will be. We were charged for random things with ridiculous rude replies when we tried to negotiate. Thanks to Mydeposits scheme, we received over 60% of our claim. We are spending our time for one last time in writing this review and would see what the management had to say about all this? Wouldn't be surprised if they said any of it didn't happen. Edit: You are disappointed because we shared our experience? Every single thing we mentioned was on records and there is lot more that's not included here, you should probably check your emails again to see the kind of relationship you maintained with us instead of acting like nothing happened. And probably train your valued employees to not personally harass tenants so you don't have to call their experience as personal attack and can value their opinions too.... Read more

29th Aug 2024 (9 weeks ago)

H

Don't do it. Any problems you have they will do nothing about. Worst agency I've ever been with. Everything is blamed on the tenant and charged.... Read more

9th Apr 2024 (6 mo. ago)

B Pardoe

Excellent service allways from the team... Read more

9th Dec 2023 (10 mo. ago)

L HOPKINS

We had a positive experience with everyone at Northwood's that we dealt with throughout our time as tenants. Their professionalism, excellent communication and prompt handling of maintenance issues contributed to a stress free and enjoyable tenancy. We would highly recommend them to others!... Read more

26th Oct 2023 (1 year ago)

Stev

It is honestly one of the worst Estate Agents I've ever had the mis-pleasure to encounter. No communication between the staff running the tours, and the staff taking the calls. Supposedly a bridge between you and the landlord, but in reality more of an obstacle and a hinderance. Go somewhere, better yet, anywhere else... Read more

25th Oct 2023 (1 year ago)

M Russell

I want to express my gratitude for Northwoods' excellent support in letting our property. They've kept us well-informed, responded quickly to our messages and calls, making the whole process easy and stress-free. I highly recommend Northwoods to anyone interested in buying or letting a property. A big thank you to Beth, Charlotte, Juliana, and Carly for their help!... Read more

13th Aug 2023 (1 year ago)

S Merritt-Dickins

Thought the five and a half years we were with Northwood, they’ve been great. Whenever we had a problem it got sorted very quickly.... Read more

19th Jun 2023 (1 year ago)

J Abbott

Jardian recently helped me go through the process of renting my first home. She is really friendly and helpful and always willing to answer my questions. It's been a really smooth transition with her help. I would definitely recommend Northwood and Jardian.... Read more

27th Apr 2023 (1 year ago)

N Thurlby-Woolford

Renting my new home with Northwood has been super quick and easy. Juliana has been helpful and friendly all the way through and whenever I've contacted the office, everyone I have spoken to has been just as great!... Read more

29th Mar 2023 (1 year ago)

S Keys

Very reliable agent. Quick with replies and attending to requests in time.... Read more

29th Mar 2023 (1 year ago)

M Hill

Have lived in a rental property managed by Northwood Basingstoke since 2018 and have always found them to be professional and timely with their responses. The staff are friendly and do their best to address any concerns I have, keeping me updated on progress. I am informed well in advance of any property inspections and routine maintenance enabling me to make arrangements to be home or for my dogs to be out. I have been impressed with their conduct and recommend them.... Read more

29th Mar 2023 (1 year ago)

J Pringle

After living in a property for over a year, I noticed the property had a damp issue. I spoke with Northwood who arranged a cleaner to clean the mold. This did not resolve the problem and a friend and I spent months regularly cleaning the mold. Eventually it was discovered that there was a leak in the roof and that roofers were required to fix the roof. Northwood asked me to clean the mold before the roofing survey arrived which suggested to me they were trying to hide the problem from the landlord. I then refused to let anyone enter the property until I had a third party inspect the mold problem of which I have every right to seek that third party assistance, then Northwood issued me a section 21 eviction notice rather than deal with the ongoing mold problem this property has. The mold was caused by a previous tenant wallpapering over the bathroom vent. I will be glad to never live in another Northwood property after this experience.... Read more

29th Mar 2023 (1 year ago)

K Krastev

I used Northwood again and I don't regret. They are on a top level as usual! Thank you, Beth and the team at Basingstoke! ---- Incredible professionalism. Polite, supportive and well organized. My wife and me were first time buyer and we were in a hurry because were expecting our first child. Beth help us not only with speeding up the process with the sellers, solicitors & etc. but emotionally as well. Thank you very much, Beth!... Read more

10th Feb 2023 (1 year ago)

D Morris

Northwood estate agents took on the sale of our apartment following a disappointing episode with another agent. Beth gave me confidence that Northwood could do what we wanted in a reasonable timescale and at a price that was attractive and certainly higher than our previous agents. Beth kept us informed through the viewing process and the eventual sale and without fail responded to us when we had a query. It wasn't only Beth, other staff members assisted in her absence and we were very pleased with their service and professionalism. I will certainly use them again in the future.... Read more

14th Nov 2022 (1 year ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.