• Compare agents
  • Agents by city

    Find agents in:

    • London
    • Birmingham
    • Bristol
    • Leeds
    • Liverpool
    • Manchester
    • Nottingham
    • Sheffield
  • Sellers' toolbox

    Sellers' Toolbox

    • House valuation

      Get a quick, free, estimate of your home's value.

    • House prices

      Check out house price trends across the UK.

    • ,
      Estate Agent Fees

      Find out more about estate agents’ fees, contracts, and the service you should expect.

    • EPC Checker

      Check whether your home already has a valid EPC - for free.

    Tips & Advice

    • House selling process
    • House selling costs
    • Estate agent reviews
  • Advice
  • Compare agents
  • Agents by city
    Search by area
  • Sellers' toolbox
    • House valuation

      Get a quick, free, estimate of your home's value.

    • House prices

      Check out house price trends across the UK.

    • Estate Agent Fees

      Find out more about estate agents’ fees, contracts, and the service you should expect.

    • EPC Checker

      Check whether your home already has a valid EPC - for free.

  • Advice
© GetAgent Limited 2021
Who do you need to tell when you move house?
Help for first time sellers
01 October 2020

Who do you need to tell when you move house?

Daniel Strieff

Table of contents

  1. 1. Who to inform when moving house?
  2. 2. Government and local services
  3. 3. Utilities Companies
  4. 4. Household
  5. 5. Money and finances
  6. 6. Health services
  7. 7. Employment and education
  8. 8. Misc
  9. 9. Insurance Companies
  10. 10. Recreational
  11. 11. Services

New home? Check. Contracts signed? Check. Keys in hand, bags packed, boxed filled? Check, check, and check.

Have you changed your address and notified everyone who needs to know that you’re moving house?

It’s easy to procrastinate changing your postal address - after all, it sometimes feels like all life happens online nowadays - but including a list of all the people you need to notify of your new address on your moving house checklist is critical to ensuring your move goes smoothly. This isn’t just about making sure your post arrives on time; it could have ramifications for your finances, too.

It may seem a bit overwhelming at first. But if you make a checklist of the people you need to inform about your move, make sure to follow it systematically, and avoid waiting until the last minute, your life will be a lot easier.

Who to inform when moving house?

1. Government and local services

  • Royal Mail: Many home movers wonder whether they can redirect mail for free. Unfortunately, the answer is no. However, Royal Mail does offer a Redirection service. This plan takes a week or two to implement, but then forwards your mail from your old address to your new residence. You’ll still need to contact everyone who sends you mail. The cost depends on the length of time you choose for redirection, up to a year. Click here to begin setting it up with Royal Mail.

  • Council: This is probably most important when it comes to your household’s Council Tax. If your new home is in a different council, you’ll need to inform both your old and new councils with the update. Give the councils your specific dates so you’re not stuck paying council tax on your previous property after you’ve moved house. Even if you’re moving house within the same council, you need to change your address to ensure you’re paying the right amount. Also contact the following with your new property address:

  • Electoral Register: Make sure you don’t miss your next chance to vote!

  • Driver and Vehicle Licensing Authority: The DVLA change of address form is here.

  • HM Revenue and Customs: The HMRC change of address is here.

  • TV Licensing: You should be able to transfer your old licence to your new place.

2. Utilities Companies

Keep your address up to date with your utilities companies to limit your chances of overpaying. In most cases you should contact these companies at least a few days, if not a week, before your moving date.

  • Electricity: Take final readings from the old property and provide a reading for your new home. Moving house is also a good time to re-evaluate whether to switch providers to save money, improve service, or both.
  • Gas: As with electricity, let your provider know when you’ll stop using gas in one property and begin in another so that you’re charged fairly. Take meter readings both when leaving your old property and upon moving into your new house.
  • Water: Phone your water provider to let them know about your change of address, as well as when your usage will cease in one property and begin in another. Otherwise, you could get stuck paying for the subsequent or previous resident.

3. Household

  • Broadband: Do this early because many broadband companies offer different connection speeds depending on the area, so you may find that you’ll need to change providers. That is essential if you work from home and need high-speed access.

Don’t forget: If you have a data cap on your mobile, too much time stuck inside without broadband can cause you to go over and be forced to pay extra for data.

  • Cable/satellite: Consider contacting your cable or satellite provider at least a week before moving house because it can take up to a few weeks to get an appointment for new home installation.

  • Phone: A shrinking percentage of us use landlines, but having your phone line ready to go when you move in will be invaluable for your peace of mind. Because you won’t just be changing your address but also getting a new telephone number, contact your phone company at least a week before you move. Likewise, change your address with your mobile phone provider to ensure that your bills continue to reach you.

4. Money and finances

  • Banks and building societies: Let these financial institutions know your new address as early as possible. Any lag can lead to problems proving your identity. Plus, it’s unpleasant thinking that your financial statements may be sitting in someone else’s post box!
  • Credit card companies: Contact your card companies as closely as you can to your moving date to reduce the chances of missing a bill.
  • Loan companies: If you’ve taken out loans, contact these companies either online or by phone to inform them you're moving house. This will help make sure you receive all relevant correspondence.
  • Pension: If you’re on a pension, check with your provider about how to change your address. For state pensions, check the government’s information page for more details.

5. Health services

  • Dentist: Let your dentist know your new address so you don’t miss any appointment reminders.
  • GP: Once you’ve updated your details with your GP, consider contacting any other medical specialists you frequent. If you're moving to a new area, you might find you need to sign up for a new medical practice.
  • Veterinarian: Your furry, feathered, and scaled friends will thank you!

6. Employment and education

  • Employer: Your employer will need to know your new address so they can update their payroll. Don’t miss a pay cheque!
  • Schools: Your children’s school administrators will need your current contact information for daily issues and in case of emergency.
  • Universities: For those in post-secondary education, tuition fees are an unfortunate fact of life. Contact these institutions to ensure that the payments remain regular and you don’t get dinged with late penalties.

7. Misc

Some of the other people you might need to inform about your move include:

8. Insurance Companies

  • Car insurance
  • Home insurance
  • Life insurance
  • Pet insurance

9. Recreational

  • Gym / fitness
  • Subscriptions

10. Services

  • Accountant
  • Cleaner
  • Gardener
  • Solicitor

This checklist isn’t comprehensive for everyone moving house, but it offers a foundation to build on, depending on your needs. It will take some time to notify all the relevant people that your address is changing, but once it’s done you’ll feel a massive relief!

Ready to compare agents?

It takes 2 minutes. 100% free. No obligation.

Related posts
First Time Sellers
How does an estate agent value a property?
Valuations are a huge part of the selling process, as they provide an accurate image of your property's worth. So what do estate agents take into account?
Read more
Group 3
Rated excellent by over 1000 homeowners.


  • For agents
  • About us
  • Careers
  • FAQs

Get in touch

  • 020 3608 6556
  • Our lines are closed
The Estate Agent comparison site

Copyright © 2021 GetAgent Limited

We are a company registered in England & Wales, company number 09428979.

Privacy policyTerms of use
GetAgent Facebook iconGetAgent Twitter icon