Not one bit stressful!
I had been putting off moving house for months because the thought of selling and buying another property seemed too stressful. However after filling out a form on the HOME website for a valuation everything just fell into place. The efficient service, the friendly positive staff and the professional approach meant I had my house on the market, a buyer and an offer accepted on my new home in a matter of weeks. I can only thank the team at Home for that as without them I think I would definitely still be viewing houses! Kirsty has been looking after the chain and I am updated regularly with how things are going, no excuses or jargon, just a friendly call, message or email to let me know things are all on track, the communication is faultless. Yes the solicitors can be slow down and there can be the odd hiccup but having Home as my estate agents I know they are working for me and doing everything they can to complete, so there isn’t any need for me to get stressed. I couldn’t recommend them enough!
Totally fxxxing idiots would NEVER recommend, no wounder the two directors split and one doing well, obviously the the one that left, ????
Not pro active in gettig tenants in quickly. Over priced property each time it was re let which slowed down getting tenants in.
Very poor standards in cleaning and maintenance. Tenants very in happy with work done and I was over charged and in some cases not informed about work needed for over a month.
In one case an extractor fan for the cooker was dripping grease when a tenant moved in. It took 3 months of complaints from the tenant and me to get this resolved and they charged me for the cleaning that should have been done before the let.
Many other examples. Frequently ignored emails and were rude to tenants. I will not used them again.
Right from the start Chris at Didsbury seemed doggie. Despite me asking for professionals only, he seemed more keen to just throw anyone in the property. Couldn't even provide me with correct info about prospective tenants. Finally when he thought he had it in the bag he took the property off the market on the basis of a deposit he claimed he received, after a viewing. About two weeks later this same prospective tenant told Chris she wanted me to replace a fitted belling oven that was in the property before she paid the first rent because the temperature marks had rubbed off and she wouldnt be able to use the oven. She wanted me to go halves so long as i didn't buy anything to expensive......i began looking around for Jeremy Beadle. Long story short - i told Chris she wasn't going to be suitable. Taking a sledge hammer to crack a nut set off Red Flag alert as a likely nuisance tenant. Chris had acted like he agreed her request was extreme because it involved uninstalling a perfectly working oven, buying a new one, then having it fitted...Approx cost 700 quid. Then visions of her lying in the bed looking for a crack in ceiling and wanting to withhold rent could become a reality. I told Chris she wasn't suitable. His desperation lost its cool and he told me to take my business elsewhere.Make of it of you will....LANDLORDS BEWARE! Chris with the FAKE smile.