Best letting agency I’ve dealt with. Very helpful staff. I just rented my second house from them and the process was super smooth and super quick. Definately recommend them and will deal with them again.
Ask for Shelley, she’s a star ????
AVOID AT ALL COSTS! Absolutely disgusting company. We signed up with Clive Anthony for them to sell our property. We dealt directly with Clive. On the day we had arranged for Clive to come out and take photographs of our property, in order that he could list it on the internet, he failed to turn up. We rang the office and spoke with the receptionist, who, after speaking with Clive, informed us that he was no longer willing to sell the property, as he was "too busy". No further explanation was given to us than this lame excuse, and Clive rudely refused to speak directly with us, like a coward.
I asked the receptionist why we had not been informed about this cancellation earlier, as both my partner and I had taken the day off work in order that we could be present when Clive arrived. Through the receptionist, Clive informed us that he had left me a voicemail message on my phone informing me about the cancelled appointment. Whilst on the phone to Clive Anthony, I quickly checked my voicemail messages and noted that indeed I had had a message left by Clive. The only problem was is that he had left a blank message, which I can only assume from his behaviour was intentional, and nothing was mentioned about the cancelled appointment and that he was no longer willing to act for us.
Again, Clive refused to speak with us directly and would not give us a proper explanation as to why he is no longer willing to act for us. I can only assume he has some personal reason for this, as I know that since refusing to list our house, he has listed other properties, undermining his excuse that he is "too busy".
All I know is that from their behaviour, this company cannot be trusted and I personally will be reporting them and Clive to the Ombudsman for their lack of professionalism, courtesy and obvious prejudices.
We purchased our first house with HOME in Urmston and the staff we dealt with especially Kirsty, we’re lovely and very helpful. If we had any issues they were straight on it which made the process less stressful. I would definitely recommend :)
Brilliant staff and service. Got more than the asking price for our property so we were very pleased. I'd wholly recommend Stephen and his team and wouldn't go anywhere else to sell or buy.
A great company, who provided a great service from start to finish. A big thank you to Josh who was very helpful in the process, he was excellent, as well as the other staff in the office.
Terrible service from the moment you leave the office with your let agreement signed. The property was passed filthy, full of landlord's things when we moved in and not fully functional although they manage it. Had to clean myself and belongings removal was arranged after contacting various departments as prop management advised that we should remove rubbish at our own cost (probably 50kg of rubbish!!). I recommend to get everything in writing, as after multiple rearrangements and waiting 4 weeks for authorised repairs to be executed, I have just been told that landlord assumed repairs no to be urgent and they consider the matter is closed now (?!). I would recommend Debra to take some extra training in property management and customer service as well. Being negotiator between tenant and landlord would spare you negative comments here, would help you to avoid unpaid rents and other actions which are being taken only due to the fact that you are being ignorant and inefficient in dealing with people who actually pay your management fees...
I could not fault the JP&B Withington team, they sold my house in record time and were incredibly friendly, helpful and professional from start to finish. They made what should have been a very stressful time very quick, easy and pleasurable. Would highly recommend their services.
The non-stop inspections were never mentioned in the contract and repairs needed never carried out. Can't wait to find somewhere else to rent.
Having gathered valuations from four different estate agents we decided to use Vitalspace as they clearly understood our needs and from the first time we met Richard we felt he held a genuine interest in wanting to know the level of service we needed and how the VitalSpace team could help. Having not moved in over 20 years, Richard recognized that a personal touch made us feel at ease and kept in close contact from when the sale was agreed and right up until completion. Thanks Richard and the Vitalspace team for all your help with our move.
I decided to choose Vital Space after checking out a few different estate agents. From start to finish they were friendly, full of good advice and were very efficient, making it one of the easiest house moves I've ever done. I highly recommend Vital Space if your looking for a home in Urmston.