I’m a first time buyer and couldn’t have picked a better estate agent to deal with. Massive thanks to the Eccles team, so so helpful and kept me in touch with all updates through the purchase process. Excellent Service and would highly recommend them. Thanks from Salah
Unfortunately couldn't recommend, no evening viewings, I was told the office closes at 5.30pm and people could have time off work if they wish to view a house. Weekend viewing is booked up 2 weeks in advance. I wouldn't have thought this was useful to vendors or prospective buyers. In a competitive market I would expect better customer service. If I was a manager with this company I would be making changes
Found Keenan’s Swinton four years ago. To date sold two and purchased three properties with them. Great service from Emma and the team.
Keenan’s are the worst agent I have ever dealt with! They tried to sell my property; without success. You get passed from pillar to post dealing with various unprofessional staff; they go against your wishes then lie to you. The women especially are very bitchy and want nothing to do with you if you have something to say! Do NOT use this agent.
Not one bit stressful!
I had been putting off moving house for months because the thought of selling and buying another property seemed too stressful. However after filling out a form on the HOME website for a valuation everything just fell into place. The efficient service, the friendly positive staff and the professional approach meant I had my house on the market, a buyer and an offer accepted on my new home in a matter of weeks. I can only thank the team at Home for that as without them I think I would definitely still be viewing houses! Kirsty has been looking after the chain and I am updated regularly with how things are going, no excuses or jargon, just a friendly call, message or email to let me know things are all on track, the communication is faultless. Yes the solicitors can be slow down and there can be the odd hiccup but having Home as my estate agents I know they are working for me and doing everything they can to complete, so there isn’t any need for me to get stressed. I couldn’t recommend them enough!
We had a positive experience in buying our house with Philip James Kennedy. The process was very straightforward and all enquiries were dealt with promptly.
We felt that they kept us well informed and that communication channels were always open. In particular, this was credit to Rebekah who offered a friendly and efficient service, ensuring the timely progression of our purchase.
The worst company I have ever dealt with. Both for lettings and sales. Untrustworthy, tried to charge for damage that was done before moving in. When buying they refuse to arrange viewings unless the buyer meets their mortgage "advisor" and brings evidence of all funds and earnings.
Started off ok but didn't think much of the service after that, I had to keep ringing them to get updates
Right from the start Chris at Didsbury seemed doggie. Despite me asking for professionals only, he seemed more keen to just throw anyone in the property. Couldn't even provide me with correct info about prospective tenants. Finally when he thought he had it in the bag he took the property off the market on the basis of a deposit he claimed he received, after a viewing. About two weeks later this same prospective tenant told Chris she wanted me to replace a fitted belling oven that was in the property before she paid the first rent because the temperature marks had rubbed off and she wouldnt be able to use the oven. She wanted me to go halves so long as i didn't buy anything to expensive......i began looking around for Jeremy Beadle. Long story short - i told Chris she wasn't going to be suitable. Taking a sledge hammer to crack a nut set off Red Flag alert as a likely nuisance tenant. Chris had acted like he agreed her request was extreme because it involved uninstalling a perfectly working oven, buying a new one, then having it fitted...Approx cost 700 quid. Then visions of her lying in the bed looking for a crack in ceiling and wanting to withhold rent could become a reality. I told Chris she wasn't suitable. His desperation lost its cool and he told me to take my business elsewhere.Make of it of you will....LANDLORDS BEWARE! Chris with the FAKE smile.