From our first contact with Nick doing the valuation on our house to Jackie guiding us through the viewings and the offers received all within 48 hours the service we received was excellent throughout. Nothing has been too much trouble and the help we have been given was priceless. First class service would recommend 100% without hesitation.
All the staff is very helpfull in the phone nd by face to face also. Its totally different from others. They help me lot.
Beyond dire customer service from the Bolton team. The house a family member intended to buy with the team was broken into before the sale went through and the team were completely uncooperative, refused to cooperate with the police who needed to investigate the house as a crime scene as the sale had not completed. Won't complete now because who would buy a destroyed house for the price of a perfectly liveable one?
From the moment we sat down with Matthew until the eventful day of handing over the keys to our old house I was confident that the sale was progressing and I can't fault Lynn at all for all her efforts in the latter stages in chasing various parties on our behalf.
I would have zero hesitation in recommending them to anybody looking at selling a property and can't understand why anyone would choose anywhere else.
Avoid like the plague. This is one of the least customer centric businesses I have ever had the pleasure in dealing with. They are more concerned with themselves than the welfare of clients. Unprofessional, argumentative and lacking in empathy. If you are happy with no feedback on viewings, no follow up calls or indeed if you fancy a row when they are not providing the basics of service you would expect from a reputable agency, these are your guys. Plain awful
Dealt with my sale professionally throughout. Marketing was brilliant, Ric took a real 'hands on' approach ensuring that everything got sorted. Would recommend.
Unprofessional. No communication between agency and current tenants. Turned up for a viewing which I had finished work early for to be turned away because the tenants wern't in, despite the agent having a set of keys for the house with him. Waste of time!
Harrison's service was excellent throughout the process of selling our house. All the staff are friendly and hard working.
Only four stars because the property has only just gone on the market. So far I have been impressed with the way they cared about what they could do for me rather than just in the sale. They have also been highly effective in keeping me informed about what is happening.
As a tenant, we’ve had really good dealings with Redman Casey so far. Debs has been friendly and helpful. Nicest estate agents we’ve met so far in the northwest.
Awful ! Sent several requests to view a property on Westbank Road, Lostock and they never bothered to contact me to view it. Now the property is sold but they still didn't give me a courtesy call to say sorry it is now sold. Waste of time !