I've always found the rentals staff extremely helpful & follow through with what needs to be done & Chelsea (Manager) has given me some very helpful advice over the years I have been with Browns.
Turned up for a 3:30pm viewing on Saturday, the agent never turned up. We waited for 20 mins either side of the appointment outside the property so of course gave up byt his point. Tried to call several times with no answer. Another couple were waiting outside who said they also had their appointment at 3:30pm...double booked, nice. Called today to get an answer to what happened, they essentially called me a liar saying the agent was in fact there (bear in mind TWO couples waited and both have said they weren't there). They then denied we were double booked, then slipped up by mentioning THREE couples were looking at the flat. When I asked for an answer, she said "I will be taking my colleague's word for it, is there anything else I can help with?". Erm NO. Never, EVER again, thanks!
I got in touch with Berkley Estate & Letting Agents to help me get a home evaluation for my parents.
The agent was on time, very professional and really transparent with their processes and what they would be doing to sell my folks home. We got the estimate on the day too which was great!
If you're looking to buy or sell within Leicester, definitely give Berkeley's a try.
As a landlord would not recommend these people at all!!!. after using them for several years it has come to light there they didn't carry out any of the services that they should be doing such as routine visits, advising if any safety certificates are due etc etc for a fully managed service. avoid with a barge pole!!!
James Sellicks sold my elderly mother's house. They were so helpful throughout the whole process I would not hesitate in recommending them to anyone thinking of selling their house. They were also so empathic with my Mum who had lived in her house for almost 60 years. Can't thank all of the staff enough. Amazing!
We bought a house through James Sellicks last year. I must be very honest in my review as i am reviewing a business that has many members of staff, supports many individuals as well as families and no doubt has a long established base within Leicester and surrounding areas. Therefore, be assured that this review is not from a competitor or someone out to try and harm James' business in any away.
Due to the purchase price being so high, i had the misfortune of having to deal with James Sellicks himself. I found James to be murky in his dealings and very rude and abrupt at times. The property in question was sought after and i wanted it so i had no choice but to put up or shut up basically.
I advise anyone reading this to be very cautious about dealing with James Sellicks. They know how to lure you in and make sure you pay top dollar by talking the talk to their client's advantage.
I found James to be impersonable, pushy and rude.
All in all i am grateful for the opportunity to be able to review JS honestly, fairly and openly and of course in the public domain. This review reprents my opinion of having transacted in a deal with James Sellicks
Great staff who have a lovely man. Made the lettings process quick and hassle free
The first interactions were very professional but after they had secured our business the service was not of the same standard. After checking our property listing we could see a bedroom had been missed off, which took several calls to get corrected. It was agreed Whitegates would carry out the viewings due to us working full time, however when a potential buyer turned up 5 minutes late on a Friday evening the estate agent had already left, leaving the potential buyer sat outside. After some time we decided to remove the house from sale but 4 weeks later we are still trying to get Whitegates to remove our property from their website. Currently Whitegates are still attempting to arrange new viewings and refuse to remove our property from their website despite numerous telephone calls, live chats and email confirmations.