I have had a very positive experience with buying and selling with Connells. Found me a buyer for my old property within days of it being up for sale! Kept me updated throughout the process. Thanks to Jake Shenton that works at the branch, very helpful at communicating with me.
The worst agency you can find on the market.our experience with them is awful.
I used William H Brown in Leicester to sell my apartment. The team were absolutely fantastic from start to finish and we achieved asking price in a very short time! A+ service and would definitely use again in the future.
Turned up for a 3:30pm viewing on Saturday, the agent never turned up. We waited for 20 mins either side of the appointment outside the property so of course gave up byt his point. Tried to call several times with no answer. Another couple were waiting outside who said they also had their appointment at 3:30pm...double booked, nice. Called today to get an answer to what happened, they essentially called me a liar saying the agent was in fact there (bear in mind TWO couples waited and both have said they weren't there). They then denied we were double booked, then slipped up by mentioning THREE couples were looking at the flat. When I asked for an answer, she said "I will be taking my colleague's word for it, is there anything else I can help with?". Erm NO. Never, EVER again, thanks!
I bought from this branch a few years ago and because they were so professional and friendly I decided to sell with them. Adrian, Gemma and Laura have been great help throughout the process. They provide a great service and are very helpful every time I've contacted them. I'd definitely use them again!
VERY RUDE AND DID NOT LET ME EVEN VIEW THE PROPERTY EVEN THOUGH THEY HAVE A OPEN DAY TOMMOROW.
NOT HAPPY WITH THIS ESTATE AGENT !
I instructed Kings in respect of the sale of my property. I found Suki to be very professional and commited to achieveing my objectives. The entire conveyance was monitored and supported by Serena Sangha who did an absoloutely fantastic job! She was diligient and responsive and ironed out any issues timely. Serena's service is testament to Kings being at a class above the rest. Additionally, they were very competitive with fees. I would definitely instruct Kings again.
They are help and kind and keep you updated with progress, feedback what potential buyers have said about the property.
Never had a problem with Belvoir, communications are clear and everything seems legit. Had really dodgy letting agents before, so these were a breath of fresh air. Only criticism I have is how they pronounce the name – we're in Leicester, it's Beaver not bell-vwar!!
Absolutly awful agents. Would give them zero stars if possible. Take so much money off you for unnecessary things. When I moved out they actually charged me for them to complete the moving out checks which are mandatory. So many hidden charges with renting. But if I had any problems with my flat they were nowhere to be seen. Had a leak in the ceiling of my flat for the 2 years I was living there and they did not seem to care. Everytime we called or emailed to complain about it they acted as if they had never heard about it before. They really don't care about their tenants, just there to take as much money as possible. No customer service and staff are rude and ignorant. Worst letting agents I've ever experienced.