UPLOADED ON BEHALF OF VERIFIED CUSTOMER
I just wanted to write and say how impressed I have been with the service provided by Northwood over the recent months. There has been a significant shift in customer service over the last year, for the better! I feel that I am kept up to date with all that is going on yet not hassled with minutiae. What ever you have done, well done? A most impressive service.
North wood Lincoln are a very very poor estate agents. I moved until a rented flat with Northwood in August. On the first day we noticed that there was a problem with the bathroom floor; we were later told that this bathroom was unsafe and should not be used. Northwood did not solve this problem for 3 months. I caked everyday and complained and nothing was done. I would not trust this company with anything, they are quite simply incompetent.
The company uses many charges that others don't and they are very poor at dealing with any sort of problem.
If you are renting, buying or selling a house in Lincoln look elsewhere!
Holden and Copley where always very professional and made sure I got all the information I requested, they always returned my phone calls unlike other estate agents! Very happy with the service over all.
i found the whole experience of my sale with copley to be quite poor in many areas from over pricing by a large margin and then keep reducing tactics until it as sold" but hey at least this makes sure that they get the job." i had error after error from start to finish in many areas to many to list in the ended up taking an offer well below their valuation as i am sure is the case with many of you out there using this company.. will not be using these again in further developments moving forward..
After a slow start with viewing this picked up resulting in an offer that I was prepared to accept. The estate has kept me informed about developments on the sale throughout. Would recommend them to sell a property
Extremely happy with the whole experience. Communications were very good and their knowledge of the local market was perfect. The photographs, listing and property description was perfect. No complaints whatsoever.
Great estate agents. Sold our house super fast which enabled us to snap up the one we wanted!
We don’t normally write reviews but felt we wanted to on this occasion as we have been so pleased with the service that has been provided by kinetic. Our sale has been particularly challenging non of which was anything to do with the estate agents, Nina in particular has remained calm and professional at all times and is an asset to the business
Brilliant service, had a buyer for my house within days. Communication was extremely quick. They know the local market so well. Highly recommended