Karl was fantastic in letting my property for me!! Being a first time landlord he answered all my queries and helped where possible. Friendly service and really quick to find tenants for my property! 100% recommend Fenn Wright to help you find a tenant and look after your property!
Absolutely useless staff, phoned and emailed regarding a property viewing, had to email twice because their staff "didn't see" my email with dates and times. Chased over the course of 3 weeks and the last time I phoned I was told they didn't have any record of me and the property had been let. Glad I'm not one of their tenants and god help the person who got the property.
We used Palmer and Partners to find a new tenant for our rental property in Colchester and I can't recommend them highly enough. What we had previously found to be a very stressful experience was made so easy by Jon and his team. They found us a great tenant very quickly and with a minimum of fuss. It's refreshing to find a Colchester letting agent that really looks after people.
This company have knocked on our door asking to market our property on several occassions. Fed up of being disturbed by them with a young baby in the house.
Wouldn't even want to give this company one star. Had a terrible experience. I'm not saying they didn't do anything but their communication is so poor that you are not informed of anything and so have no idea what is going on. If it hadn't been for the estate agents that I brought my property from I would have been completely in the dark. They didn't seem to care that I was their client and actually I was the one paying them as long as the people who brought by property were happy and still wanted to buy it William h brown were happy even if I wasn't. A terrible experience and one I certainly won't go through again with William h brown
Very friendly, professional, flexible and helpful agency! It was a pleasure to work with them and I would happily recommend it to anyone.
Our first experience with Michaels Property Consultants Ltd. has been by far the worse we've ever received and to say I’m disappointed would be an understatement. If for any other reason, other than being discriminated and disrespected I’d feel offended, would never bother posting this since I’ve never publicly complained. We arranged a flat viewing on the afternoon of the 21st of April with Paul Vella at 35 Stuart House. Paul assured us that if there will be other people interested we will have priority since we were the first ones to view it. We called Paul the very next morning to tell him we wanted the flat and he agreed to start procedures. We shortly received an email from Maria Southgate confirming documents we had to fill in which we had and sent them back. I had few questions about it so I called Paul to clarify since we were dealing with him in the first place. Since he hasn’t mentioned the £420 fee at the viewing I was unclear if that was part of the deposit/rent package. He said it will all cost around £2000. I stated that the £420 fee was considerably higher than other agencies and Ive asked if there was any extra service they provide but without even having a chance to finish my sentence Paul interrupted on a rather angry tone that he’s sorry but ‘this is a business and this is how we operate’. He further added that they are the cheapest on the market, now I’m no property expert but it’s actually one of the most expensive ones and when I mentioned that to Paul he raised his voice saying ’other companies don’t give you anything’. My problem isn’t the money, which I was happy to pay but rather his attitude! All I wanted was a guideline and few answers which I’ve asked politely but the verbal attack and the way Paul handled this conversation over the phone is beyond nasty and I don’t think any person should tolerate it. I hope our conversation over the phone has been recorded. Raising your voice and being arrogant with a customer, considering you don’t even make the slightest effort to understand let anyone help is disrespectful. A day after this incident we received an email from Maria Southgate apologising about the flat being taken up by another couple. This came as a shock since we already gave notice at current flat and started, just a day before the reservation process for the new flat. She stated in her email that the landlord has looked over the application forms and decided to take the other couple, and that there is another flat if we would like to arrange a viewing for. I mean seriously? Maria didn’t have clear answers to why this has happened and made no efforts to clarify. Her words were ‘I’m sorry you are confused with the reservation process’!! Really? I couldn’t believe my eyes! I’m not confused at all, I know exactly what we’ve discussed. Quiet hard to believe since we both earn above required salaries and have no problem providing great references, above all we said yes to the flat and were ready to pay! Did the landlord make his/her decision based on our foreign names? Because thats discrimination at its core! We were given no explanation as to why this has happened. We are deeply disappointed with the way things have been handled and how this company disregarded this whole issue. To be disqualified based purely on having foreign names as well as your agent getting angry and deciding you can’t have the flat it’s beyond reason. I will take this matter further as I won’t tolerate such offence. You have turned what could have been a lovely experience into a nightmare. I will never recommend you. Nobody should ever be treated like this!