Very pleased with the high level of service received from the Property Ladder team. They were polite and professional at all times and also - very importantly to us - honest and realistic in terms of the value of our property, which in turn ensured a quick and successful sale.
Great personal service from the team here. So glad we used them instead of some of the bigger firms. Great rate and wouldn't hesitate to recommend to anyone.
I can’t thank Viv Hodgson enough for all the effort and support she provided during the extremely protracted and difficult sale of my Mother’s house. She went over and beyond her role to ensure the sale reached completion despite all manner of hurdles placed in the way. She was never too busy to take the time to discuss progress, always returned phone calls when promised and regularly sent emails to keep everyone involved ‘in the loop’. She was always professional and dedicated, whilst also being personable, down to earth, and honest in her manner. Thank you so much, Viv.
My housemates and I have had nightmarish experiences with this horrible company already and the tenancy hasn't even started. Their incompetence and laziness is defiantly not worth the £90 admin fee. We paid what we thought was the admin fee and deposit, a rather large sum compared to previous student accommodation. Nine months later we receive a phone call out of the blue informing us we need to pay a very hefty deposit by the very next day at the latest, they never so much as emailed us before hand, a lot of people don't have that kind of money lying around. I can't believe we're stuck with these people for an entire year.