Leon and the team couldn't have been more helpful in assisting with the sale of our property. The service provided was second to none. Always friendly and helpful. Thank you so much.
Beware when renting from this company. rented a property through Pymm and co for 14 months from 2016 to 2018. Property management (when available) were in my experience cold hearted spineless group of individuals especially in towards 2018. I had to constantly follow up on work needed to done and for my meters to be read as tenants had no access. I wrote this because of Adam. I was dealing with him during my checkout who I found quite cold hearted and quite frankly did not care about anything from my past correspondence regrading the flat to follow up with when they were going to physically go and check the flat out (took 16 days). I was charged £160 (taken from my deposit through a deposit scheme company) and his justification for this was "the kitchen was not cleaned". He then followed up this accusation with a email with pictures attached despite leaving the flat in great condition. I opened the pictures to find some crumbs in the corner, a mark on the face of cupboard which was wiped off easy I'm sure so one can imagine I was frustrated with these outlandish claims. I moved out of the flat 2 weeks early as they stated they could not change the rent due date which help Pymm and co, fixed a mirror (with permission) in the bathroom along with other things which also helped. Who does not have a mirror in the bathroom? Adam forced me to pay or face a dispute and with the fact they know I'm travelling I cant help to feel they used this information against me in an sad attempt to take my money without any real justification.
Fantastic service from Brian, showed us around a couple of student properties- was nervous to start off with, and Brian made it seem much simpler which consequently put my mind at ease. Highly recommend his service.
My housemates and I have had nightmarish experiences with this horrible company already and the tenancy hasn't even started. Their incompetence and laziness is defiantly not worth the £90 admin fee. We paid what we thought was the admin fee and deposit, a rather large sum compared to previous student accommodation. Nine months later we receive a phone call out of the blue informing us we need to pay a very hefty deposit by the very next day at the latest, they never so much as emailed us before hand, a lot of people don't have that kind of money lying around. I can't believe we're stuck with these people for an entire year.
Top work from Daniel. He was truly the only estate agent that listened to our property requirements and actively done his best to help us. We contacted several agents and their philosophy was to send countless emails of properties that were nowhere similar to what we had asked for!!!
We would recommend Minors and Brady to everyone and thank you for your kind help and attention.
Amazing service! Both Alex and Jamie were outstanding throughout the whole process of selling my house. Definitely not there biggest sale but treated like a top priority, nothing felt like a hassle! With the passion and hunger they show it’s no wonder they found a buyer for my property so quickly! Can’t recommend them enough.
As a first time buyer I had many concerns and questions around buying my first property and the team at Gilson Bailey could not have been more helpful and accommodating.
Luke was fantastic at arranging all the of viewings initially, and even recommended me a fantastic mortgage advisor in John and MCB - both of whom took me through the process in a calm and informative way.
Once my offer had been accepted Kristina, was incredible at continuing to chase the sellers solicitor for updates, and pushed to get completion as close to when I wanted!
To add to the lovely service, I was surprised to also find a little rose bush delivered congratulating me on my purchase when I moved it - such a lovely gesture.
I would highly recommend Gilson Bailey if you're looking to purchase or sell a property, but particularly those first time buyers who have as many questions as i did as they made the whole process easy from start to finish!
As a tenant, I cannot fault any of the Gilson Bailey staff I dealt with, from the initial viewing the property and, almost 4 year's later, the exit of the property. Excellent communication from them throughout the tenancy, prompt action on any problems encountered and always very helpful and polite. Always gave sufficient notice for property inspections and flexibility, when required. The acceptance of email correspondence and digital signatures was a real bonus, allowing me to agree the tenancy from afar.
Application fees are reasonable and GB don't charge you for the little things that many other agents do.
I cannot find a single fault with any of the Gilson Bailey staff and would highly recommend the business, based on my own experience.