Fran and the rest of the Letting team had been very helpful and did a very thorough job to complete the process, I would definitely like to work with them again next time around.
Not very impressed to find out that my offer had been fully disclosed to a co-bidder, yet I was told by Hunters Auctions staff that no bidder could be informed about any other bids when a property has been sold outside of the auction room. Completely unprofessional and I am not impressed. Will never buy through Hunters ever again
I have just completed on the sale of my property with Coalters. I wouldn’t say the process wasn’t without stress but that’s to be expected , but Coalters, more specifically Tom, guided me through the trauma with constant support.
Calls were always returned, my anxiety’s were always listened to and where possible were dealt with immediately .
My property went on the market and was sold to the first viewer within a fortnight which was fab.
Jemma who came out to do the valuation was our first contact with Coalters and she was lovely. Very professional but warm and engaging and I instantly knew we would be in safe hands.
I can’t recommend Coalters highly enough. I can’t imagine putting myself through the stress of buying and selling property again but if I did I would I wouldn’t consider anyone else.
I am very disappointed with this company. I paid over the odds as I thought this would be reflected in service. Needless to say it wasn’t.
Coalters placed a tenant in my property back in May. I paid for a tenant find service which includes reference checks however this tenant was not throughly checked. I was assured this tenant was the best option and that he was a “great tenant”. He signed contracts and moved into the property a week later for me to find out he had debt collectors on his case and he could not afford to pay any rent. I asked Coalters to help in which they replied with, “if you would like further assistance with this tenant we would be happy to help if you upgrade to our fully managed service” in which I would have had to pay them a percentage of rent which I was not receiving.
7 months later I have finally gone through the courts and evicted this tenant, with no help from Coalters. I have lost 7 months rent plus the cost of legal fees and I am now left with red letters from energy providers, York city council etc as none of these have been paid.
I would seriously advise landlords not to use Coalters as I feel they were too quick to get their commission and have no remorse for any actions post payment. I understand I chose a tenant find only option and this was not managed by Coalters (thank god!) however I felt as an agent they did not carry out their due diligence and could not wait to wash their hands of me. I will not be using them again or recommending them to any of my friends and family.
After buying a few properties in the past, It can be a little bit daunting. I had never thought about buying a property in york but after popping into the bootham branch, I can honestly say that my views have been turned around! Popped in to see what was on the market and had a few questions of my own to ask about the area and I must say, Claire was extremely helpful in answering my questions in so much detail and was very helpful in showing me a few roperties that where on the market.
Excellent staff and customer service !!!
(Thanks Claire for your all your help!)
I recently used Ashtons for the sale of my property. The staff were courteous and knowledgeable about both my property and the area. The whole process from start to finish was virtually stress-free, feedback was given after every viewing, and all of the viewings were conducted by their staff, which meant I just got to sit back and relax! Friendly and efficient service, would definitely recommend to anybody! Thanks again.
I would strongly recommend Preston Baker in York, we where about to instruct another agent until we saw Gemma. She was so enthusiastic and talked to us about a plan that really suited our needs. We needed a quick sale but also needed to get the asking price - a tall order as all other agents we saw expected us to get offers lower. The sales team including Angela and Ashley really stood out too, they communicated weekly throughout and we Wales us felt like they were acting for us. Thank you PB
Don’t waste your money on Preston Baker over and Online Estate agent! They did 1 of 11 viewing at my property, the Launch event was a flop and the eventually buyers had to knock on my door and call me to put in and offer as they were unable to get a response from Preston Baker. Sales progression was no better and had no contact made on the day of completion or since. Don’t waste money, do it with an online Estate Agent and pay for a good photographer to take the pictures.