Rented a house in Cyncoed from MJ, after looking around for over a week with little success. Moved in within 2 days of signing a contract. Also, any issues the maintenance dept came within 24 hours to resolve the issue. 5* service & would use again without a doubt! BR
Ella mae Blakeney
Absolutely dreadful. Incompetent, lied to me about electricity prices and previous tenants, incapable of returning phonecalls or even giving information when I went to the office. They tried to charge me for a service they had told me would be free (and was a condition of me signing the tenancy). Very unhelpful and condescending when asked to cooperate, did not bother to let us know when the flat we had to vacate had been taken (and took the advert down before the new lease was signed). Charged almost £300 for the dubious pleasure of having them as our agent.
Fast, friendly and efficient.
The Cyn-Coed team at Kelvin Frances provided a first class service when we bought out new home.
Responsive, helpful and able to offer useful advice.
The team made the buying process straight forward.
Would recommend and use them when we come to sell.
The staff are friendly and helpful. I moved into a flat that was poorly maintained, lots of minor issues all by the poor build of the property. When i requested the grout to be done, it was refused by the landlord and as It was a short term rental I never raised any further issues unless major, if it was a long term rental I definitely would not have been happy with the condition of the property. I then feel at the end I was over charged for a very small amount of cleaning that wasn't done, even though the flat was spotless otherwise and had it's many issues.