My husband and I recently sold our house through Moginie James (Roath branch) and we couldn't recommend them enough. The whole process was handled seamlessly. From the initial valuation and advertising of the property, to the open day and sales progression, the service we received was super professional and friendly. The team are fabulous and an absolute pleasure to work with. They went out of their way to accommodate us and constantly kept us updated throughout. A huge thanks to Joanne, Graham, Michelle and the rest of the team :)
Absolutely dreadful. Incompetent, lied to me about electricity prices and previous tenants, incapable of returning phonecalls or even giving information when I went to the office. They tried to charge me for a service they had told me would be free (and was a condition of me signing the tenancy). Very unhelpful and condescending when asked to cooperate, did not bother to let us know when the flat we had to vacate had been taken (and took the advert down before the new lease was signed). Charged almost £300 for the dubious pleasure of having them as our agent.
I let a property via Kelvin Francis Estate Agents and can confirm that their rental service is excellent. They found good tenants for the property within the space of a couple of days and they keep me updated on the condition of the property with regular condition reports.
Would definitely recommend Kelvin Francis Estate Agents.
This is an excellent company. Very focused on the client and supported by a knowledgeable team. Gavin, the well known TV star, offered a very useful insight on the best way to achieve a good asking price and special mention for Dawn Powell is a lady determined to look after her clients interest and her tact and determination should be legendary. If you want to get a good and realistic price for your property contact these guys. Many thanks for all of your help.
Poor service arrange viewing of property and didn't even show up. No call to let me know not to bother attending property. Later on in day learned the property was no longer on the market.
Extremely disappointed as not even a courtesy call to make me aware.
I will no longer being doing my business through Peter Alan on Albany Road.