Really pleased with the service I received from Burchell Edwards, maxed out the value for my property even though they had asking price in the first week they still pushed for more. Would definitely recommend them over other agents I have used in the past that might of been cheaper but just didn’t go that extra mile.
Hired to sell a house for my family after a passing. Sales advisor who first came was polite and informative however failed to go over the finer details in the contracts at the time! Viewings completed by the team in Sheldon, however offers from clients that was submitted, were not acted upon quickly, and we was not notified until we asked. Glossy photo pack- not worth the money photos taken by myself on an iPhone turned out to be better quality thank goodness this was refunded! Keys to the property was giving out with out prior permission to outside surveying company, knowing the propert was occupied leaving damage to the loft and footprints around the house! Privacy and security breached! When challenged the company simply admitted there was no security audit trail and unsure who signed he keys out which leads me to think what else has been breached! Certain members of the team are rude, dismissive and quite frankly oblivious to situations! Please check out other local branches reviews on here before going with these as I wish we did as we would of gone with the rival branch a few doors down!
Dixons team were really helpful and supportive through what is a very stressful process, in particular during the current pandemic.
They respond to messages extremely efficiently and come back to you promptly with any queries you may have.
The team were always professional when accompanying viewings and gave feedback throughout the process.
In selling our property we have dealt with other estate agents for our onward purchase, and in comparison to the Dixons team they have proved to be a disappointment.
Georgia and Ilan were amazing ! And we cannot recommend their services enough.
The best agent in Erdington! Hasn't failed to find a great tenant within days every time. The staff are wonderful and professional and so friendly. They're flexible and helpful so definitely worth going in to discuss your needs. Having dealt with many agents including out of area Martin&co I strongly recommend Dixons.
Absolute time wasters. I have been actively looking for a property to rent. Three weeks ago I contacted the agent, to book a viewing, agent called me back a week later to inform me viewing was cancelled, as the property was taken, I was a little disappointed but thought hey, I then showed an interest to another property, this time speaking to another agent, the agent booked me in, funny enough on the same day, I received an email from agent when I first called them, about another property, this one didn't quite catch my eye, but I agreed to view it, I was honest, informing them, it was not for me, after the viewing, I mentioned the property that I really liked, agent said you would really like this one, re-confirming the booking on 11/06/2020 at 16:45, on the day I tried to contact the office, to confirm the go ahead, no answer, I tried several times, then received a text at 16:20, second time round ''Your viewing for …….. has been cancelled as the property is no longer available. Thanks Dixons', it makes me wonder if they just pick and choose who they want as tenants,, cancelled on me twice, It would be good to see record, of how many people made an enquiry, date and time, I'm sure I was one of the first, where's the fairness in that, not even a viewing, again absolute time wasters!!
A very professional service from the outset, meeting Gary to discuss the sale of my late Mothers property was made simple & precise. The Office staff, Luke being my point of contact, reported regularly to discuss Post viewing feedback.
Gary continued to update me on a weekly basis until the transfer of monies was completed from the sale.
I would certainly recommend Robert Oulsnam for there local knowledge, integrity and overall personal attention to detail, many thanks.
just purchased a property. I have to say I found Oulsnam in northfield a great professional service. they delt with all my enquires and handled everything perfect. I delt with luke. he was fantastic. nothing was too much trouble. all the staff here are great. very friendly. will defo return to them in the future. best estate agents around!
The team that helped me at Centrick in getting me set up with my first home away from home were amazing. I couldn't sing; Chelsea's praises enough for being my very quick and efficient correspondence liaison, Tom's praises enough for very smooth and knowledgeable face to face encounters and property interactions and finally Emily's praises for seeing to a contact signing that went swimmingly! The team that has dealt with me has been an asset to the company in every single virtue I can think of.
I've read some of the bad reviews and would just like to mention a few things. 1, my review was not brought. 2, the way the energy system works (at least in my apartment in the landmark) is easy enough to figure out with a google search or two. 3, the property was immaculately clean when I moved in and nothing was damaged. 4, so far whenever I have had a gripe, the team I've had make sure I have a resolution to the problem (no matter the nature) within days, sometimes even the same day!
I've had a fantastic experience with Centrick Property.
Honestly the worst estate agent you could possibly imagine. I recently moved out of one centrick property into another in the same building. Up to £600 was taken off of my deposit in charges. £10 of which was because I left a brand new mop in the property which needed to be removed. I honestly believe that all of the good reviews are artificial. STAY FAR AWAY!
Smart homes were amazing, my sale was dealt with by Helen.
She was so lovely and rang me regular as clockwork every week. I actually looked forward to our chats she has a great sense of humour and is so easy to talk to.
I had regular text about viewings and calls to update me on things.
They were easily contactable and if they were ever on another they would call me back swiftly.
I had lost my father and dealing with the grief and shock of losing him and then the prospect of selling his apartment was overwhelming me. Both Smart Homes and Davidson’s in Solihull my solicitors took all the stress and did everything for me even down to taking final gas , water and electric meter readings. No one could have made the sale of the apartment any smoother.
They were fantastic !!! Thank you all at Smart Homes ??????
Gave weekly updates promptly and appropriate email updates re viewings. Reasonably priced.