This review is about Daniela Kobeluch .
She provided excellent support and made this experience easy and pain free. She has been helpful to address all of my questions and concerns with professionalism and a responsive altitude.
I can say that I’m thankful for her help and availability.
She made my experience great!
They can be very helpful before we moved in. Their sales team are great. However, after we moved in, I can say it was a total nightmare. They rarely reply emails or when they did it takes more than 5 days. Do not mention the check out day, it was the worst part dealing with Haslams. Their clerk did not showed up at the property after we have had an appointment so I had to ring them. Their deposits procedure takes forever. I moved out 2 months ago and just got the monies back. Do expect some delays from this company. Disappointed and very unprofessional.
We were recently looking for a property to buy in Reading. Right from the initial contact phone call, through the whole sale process we were ably assisted by Millie Willsmer, who never failed to respond to our questions, or to call us back when promised, or to follow up and obtain answers to all of our many enquiries. We certainly couldn't have managed to achieve our objective of as quick as possible a completion without Willie's invaluable assistance. Definiteky a five star service!!
I searched for a flat in reading with Chancellors. Communications were ok, they tried to accommodate my schedule for viewings. However, at the viewing it seem she only task was to bully us into filling out their application form. The form said we had read their tenants guide, which we hadn't. She did not have a copy of the guide and said 'you can look it up online later'. We also asked to clarify a few points in their T&Cs and what she said contradicted the application form. Needless to say that we did not sign anything. I'll avoid Chancellors in the future.
Charlie and his team are fab to deal with. Would always use them when selling my house. Nothing is too much for them, they are always contacting us with regards to every stage of the move.
Do not hesitate using them a local Company with great members of staff.
Thank you Village Properties for all your help.
Then are rough to people on the phone and older people
I cannot thank and praise Bernadette enough for everything she did for me through the purchase of my first property.
As a first time buyer it is a pretty stressful experience and with added stress from various issues with solicitors I struggled with the process however Bernadette saved me.
She went above and beyond what she needed to do to make things go smoothly and fix issues, contacted me regularly on the phone to talk through everything, allowed me to make last minute appointments and fixed all the issues I thought I had.
And on top of that she listened and checked I was ok on a personal level too.
Shes amazing, thank you so much.
Very disappointed with the lack of communication. Different people giving different information. One member of staff telling me everything that another member of staff had said to me was not correct and he was new so should have been giving out the information?? Not sure why he would be answering calls and giving answers if this was e case. Phone calls not returned and sometimes no return phone call just an email update. Being told I could leave my keys at the property once completed yet in fact they had to be handed over to the estate agent before funds could be released!! This left me running around at the last minute to get it all sorted. No one offered to go that extra mile!! Very disappointed would not use again to buy or sell. Talked the talk at the first ever meeting then once the sale was agreed everything went down hill.
I had occasion to deal with Parkers Lettings in Market Place, Reading, recently and what a delightful experience it has turned out to be. I found all the staff welcoming, warm, caring, understanding, patient and thoughtful. I would like particularly to commend Kyle, Holly, Jessica and Rebecca. It was most refreshing dealing with them in today's generally nonchalant attitude by service providers and their staff. Congratulations and best wishes to all in Parkers.
I've never been so disappointed with a service as I am with Parkers. I wouldn't recommend them to my worst enemy. I'd give no stars if I could.
Jordan is the best letting agent staff I've ever known. His ownership in his work is outstanding (works like he owns the business himself), very efficient. He knows what's he doing. I'm so impressed. When you contact various agents at the same time you will see he is really outstanding.
NO SHOW!! on an arranged viewing Totally disgraceful. AVOID!
Had booked in a viewing for with "Ryan" Q2 1bed flat for 12:00 30/09 Reading
11:50 arrived 10 min early, no one at the buzzer.
12:10 call received that "Josh would be there in a moment"
12:20 called again and was informed by "Ben" that Josh was inside and he would come down (complete lie)
12:30 called to say I'm leaving..And that they missed a solid buyer...
Total of 1 hour wasted.....disgraceful!!
This is no way to conduct viewings or serious buyers.. Totally bad service and even if I liked it I would have been put off by
Prospect management you need to avoid scenarios like this farce today....
Please speak to "Ben & Josh".. to see how they can improve and avoid...
Will be avoiding in future