Compare Estate Agents in Reading

I would like to convey how impressed I am with Haslams. I have sold my flat with you and would like you to know what a credit Simon Price who deals with after sales is to your company. Simon Price's diplomatic communication skills with dealing with the seller, buyer and solicitors really are what helped to speed up the sale of my property. I am also impressed with the way all your staff work closely as a team.

They can be very helpful before we moved in. Their sales team are great. However, after we moved in, I can say it was a total nightmare. They rarely reply emails or when they did it takes more than 5 days. Do not mention the check out day, it was the worst part dealing with Haslams. Their clerk did not showed up at the property after we have had an appointment so I had to ring them. Their deposits procedure takes forever. I moved out 2 months ago and just got the monies back. Do expect some delays from this company. Disappointed and very unprofessional.

Nikki has handled my search for a flat, and my tenancy for the last two years. I have been delighted with the support and help she has given me, and am settled happily into the property she found me. All my queries have been promptly answered and she deals efficiently with any issues I may have.

Then are rough to people on the phone and older people

My poor experience with the property management team was turned around by Darren in the Lettings team. He was proactive, helpful and followed up when he said he would. He delivered the required outcome and did a great job. Thank you!

Very disappointed with the lack of communication. Different people giving different information. One member of staff telling me everything that another member of staff had said to me was not correct and he was new so should have been giving out the information?? Not sure why he would be answering calls and giving answers if this was e case. Phone calls not returned and sometimes no return phone call just an email update. Being told I could leave my keys at the property once completed yet in fact they had to be handed over to the estate agent before funds could be released!! This left me running around at the last minute to get it all sorted. No one offered to go that extra mile!! Very disappointed would not use again to buy or sell. Talked the talk at the first ever meeting then once the sale was agreed everything went down hill.

Thanks to Chase Jacobs for facilitating our move. He was professional, reliable and went out of his way to help. He was always enthusiastic and a pleasure to deal with. The process was handled so well and I have no problem recommending both Prospect and Chase to anyone looking for a new home.

NO SHOW!! on an arranged viewing Totally disgraceful. AVOID! Had booked in a viewing for with "Ryan" Q2 1bed flat for 12:00 30/09 Reading 11:50 arrived 10 min early, no one at the buzzer. 12:10 call received that "Josh would be there in a moment" 12:20 called again and was informed by "Ben" that Josh was inside and he would come down (complete lie) 12:30 called to say I'm leaving..And that they missed a solid buyer... Total of 1 hour wasted.....disgraceful!! This is no way to conduct viewings or serious buyers.. Totally bad service and even if I liked it I would have been put off by Prospect management you need to avoid scenarios like this farce today.... Please speak to "Ben & Josh".. to see how they can improve and avoid... Will be avoiding in future

Probably the only estate agents that haven't driven me up the wall. Great service & staff so far. Sandrae (my client manager) has been very helpful with getting any issues I had when I moved in sorted.

They can be very helpful before we moved in. Their sales team are great. However, after we moved in, I can say it was a total nightmare. They rarely reply emails or when they did it takes more than 5 days. Do not mention the check out day, it was the worst part dealing with Haslams. Their clerk did not showed up at the property after we have had an appointment so I had to ring them. Their deposits procedure takes forever. I moved out 2 months ago and just got the monies back. Do expect some delays from this company. Disappointed and very unprofessional.

Found a buyer immediately, good communication and friendly, knowledgeable service throughout the sales process

Admin is rude