We would just like to say a big thank you to Simon, Chris ,Fay and the team for all their efforts with our house purchase process. You have all been fantastic from the first viewing to Contract Exchanged. Can't wait for completion now. It has been a smooth process throughout. We really appreciate your professionalism and dedication. We are delighted with our new home and would definitely recommend Haslams.
They can be very helpful before we moved in. Their sales team are great. However, after we moved in, I can say it was a total nightmare. They rarely reply emails or when they did it takes more than 5 days. Do not mention the check out day, it was the worst part dealing with Haslams. Their clerk did not showed up at the property after we have had an appointment so I had to ring them. Their deposits procedure takes forever. I moved out 2 months ago and just got the monies back. Do expect some delays from this company. Disappointed and very unprofessional.
Working with Amy and Nicole at the Romans Reading office has been an extremely effective relationship for me. While the property and landlord situation proved challenging at the start (not their fault at all), I've had excellent support from them getting everything sorted out, and would definitely use them again.
Matthew de Moraes
Very disappointed with the lack of communication. Different people giving different information. One member of staff telling me everything that another member of staff had said to me was not correct and he was new so should have been giving out the information?? Not sure why he would be answering calls and giving answers if this was e case. Phone calls not returned and sometimes no return phone call just an email update. Being told I could leave my keys at the property once completed yet in fact they had to be handed over to the estate agent before funds could be released!! This left me running around at the last minute to get it all sorted. No one offered to go that extra mile!! Very disappointed would not use again to buy or sell. Talked the talk at the first ever meeting then once the sale was agreed everything went down hill.
From the beginning of search for a property to the completion date we've been kept up to date and informed about the progress of our transaction. I must identify a superb individual in Parkers team Emma George who was an absolute star in sorting various issues and giving us brilliant advice in many instances during the process. Very pleased with the service received. Thank you ever so much!
I've never been so disappointed with a service as I am with Parkers. I wouldn't recommend them to my worst enemy. I'd give no stars if I could.
Thank you Ross and team for helping make the stressful sale process a little easier! Knowing I could call at any time to talk to you or your team or to have my calls returned promptly was very much appreciated.
I have used you for 2 properties now and am happy to recommend you.
NO SHOW!! on an arranged viewing Totally disgraceful. AVOID!
Had booked in a viewing for with "Ryan" Q2 1bed flat for 12:00 30/09 Reading
11:50 arrived 10 min early, no one at the buzzer.
12:10 call received that "Josh would be there in a moment"
12:20 called again and was informed by "Ben" that Josh was inside and he would come down (complete lie)
12:30 called to say I'm leaving..And that they missed a solid buyer...
Total of 1 hour wasted.....disgraceful!!
This is no way to conduct viewings or serious buyers.. Totally bad service and even if I liked it I would have been put off by
Prospect management you need to avoid scenarios like this farce today....
Please speak to "Ben & Josh".. to see how they can improve and avoid...
Will be avoiding in future
We sold our property through Arins and everything was completed in a timely and efficient manner. They kept us updated with viewings and feedback.Our experience with them (especially Harry) was excellent and I would highly recommend them.
Nigar Parvez Yasmin
A shambles; slippery people: If you are forced to deal with them, deal only with written correspondence.