A Phillips16th Nov 2023 (17 days ago)
Multiple mistakes along the renting process including moving into a dirty house and giving false personal information to energy companies...Landlords agreed to let us leave contract early but it's now been 3 weeks and we haven't gotten our money back, that was supposed to be given back in 5-7 working days. Allen & Harris say that the landlords have our money and they are chasing them but it's hard to believe, nor is it professional. This is money we have been asking for for almost 2 months that was needed to be able to move into another property. We made these circumstances clear to the team but they are not only lacking compassion in their communication with us, but are now not following promises either. NOT good customer service, and from reading other reviews I get the impression that there is preferential treatment of certain clients, while others are not given any respect or empathy.... Read more
16th Nov 2023 (17 days ago)
J Reed3rd Nov 2023 (30 days ago)
Allen and Harris - BATH office - EXCELLENT. All attention to detail, all staff courteous and very efficient. Been a landlady for 17 years in Bath now- this team were amazing they found my new tenant, vetting, etc . Fees very competitive too. Nisha, Corey, Zach - well done. Would HIGHLY recommend - JR Bath.... Read more
3rd Nov 2023 (30 days ago)