Jessica Noble was fantastic in helping us look for properties. Very polite, courteous, and extremely professional. I have already recommended it to my friends and will definitely work with her in the future.
I have dealt with Chesterton on two occasions, once to buy a property and the other to sell one. They are professional and most importantly very good at communication. I would have no hesitation to buy/sell from them again.
Wonderful team. Our chain had issues as appears to happen so often these days, and we were very nervous about losing our apartment. Michael kept us informed and reassured us via my husband every step of the way, and although he was clearly working for the vendor, we still felt that he had a keen interest in looking after us as well - top drawer. Thank you!
The lettings team is simply superb, very friendly, and professional. Very pleased with their services. We have been with Knight Frank in Canary Wharf for nearly 2 years, and have always felt very well looked after. Christopher Paxton is excellent at understanding your needs, and will find the perfect property for you to suit your requirements. Anna Thomas (Property Management) is fantastic -- very responsive and tremendously helpful at sorting out any issues you might have. Excellent team, and great service.
Matt has been awesome throughout the process of us picking a new home.
He not only understood the brief of the type of property we were after, but he was extremely patient during the natural discussions between me and my girlfriend
Highly recommend this chap
Terrbile service from this estate agent - they don't even bother to turn up to agreed meetings / appointments - avoid!
I have been letting a flat for the past year and a half with Alex Neil and just wanted to leave a review. They have been very helpful, always responding to emails and calls efficiently and liaising in a timely manner with contractors to help us get the best out of our flat. As a flat we have really been able to depend on Lucia especially to help us out. I would recommend Alex Neil as a letting agency and look forward to using their assistance again if needed when searching for future properties.
My experience with Alex Neil has been average. They do the required amount of work as per any tenancy agency, and fix things as needed. Their fees however are complete extortion - they made us pay £500 to switch a tenant on the contract, and even charge £60 just to give a reference to another agency! I have lived in numerous residencies across London using different agents and I've never seen such high fees (the fact that there are fees for tenants at all is bad enough, but they have completely taken advantage of this). Given the extremity of the fees I would avoid going with them again and would suggest any future tenants to look at the fine print before signing anything (and make sure you have the fine print, as they only supplied this to me when I requested to see it). Overall leaving feeling completely ripped off.
Great service from the Canary Wharf branch and particularly Danny Bradley. Speedy and efficient communication, referrals for other vital services and making the process of making an offer for a property straightforward and hassle free. Recommended.
They cancelled a viewing 20 minutes before it was supposed to happen after rushing us to arrange it and suggested all four of us should be there. They told me about the viewing while I called and wouldn't have let me know otherwise.