I want to highlight the outstanding service delivered by Fran.
She has had to manage a very difficult three-way negotiation over several weeks to bring a sale agreement to fruition.
I cannot praise her enough for her tenacity, sensitivity, professionalism, focus, flexibility and patience.
Fran has invested so much time and energy in this deal, and I am extremely impressed with her dedication and commitment.
Her negotiation skills are very highly tuned, and she has shown a very high level of understanding her clients and their needs.
As a result, I would thoroughly recommend Sutton Kersh as a preferred agent.
I would like to ask that Fran is rewarded appropriately, as I truly believe she has delivered above and beyond expectations.
Terrible service, can never reach them and don't return voicemails, the whole house purchase was made very stressful and frustrating, would never use them, stay clear!
Wow !! My house went on the Market on the 5th of November and completed today 22nd of January! That is the fastest house sale I have ever had, and we had Christmas in the middle. Thanks’ to the great friendly team. First class speedy service.
The reason I chose these guys in the first place was that as soon as you walk in the door you are greeted with a smile and the whole team look up and make you feel valued.
Well done and thanks..
Shocking, most unprofessional estate agents i've dealt with. DO NOT USE!!
Fantastic customer service. Looking for a property to rent in the City Centre, spoken to Mary in Lettings and she has registered my details, and talked me through all the requirements needed to get a property (different requirements needed as I am self employed).
Still waiting for other agents to get back to me. Proactive and helpful in Sutton Kersh City Centre. Very impressed.
Worst agents ever encountered. Requested for viewing through website, twice, no response. Called them, they didn't answer, twice. Left voicemail regarding appoinment, they didn't come back. So, went to their office and requested for property viewing, they told they shall contact the existing tenants and arrange a date and time for viewing and would contact me regarding the appointment. Never heard from them.
We recently rented a property with Tom, from the beginning of our dealings he has been great and helped us secure our perfect property. Since we have moved in there have been a couple of issues which he has dealt with quickly and efficiently for us, would recommend Tom and his team (especially Tom) highly
Misadvice given to take house off market for asking price. Did so and buyers pulled out 6 months later. Only found out through our solicitors as no one called us back or could give us answers in branch. Delayed our emigration and cost is money. Found a cash buyer ourselves, but still had to pay almost 4 k commission as in contract. Numerous complaint emails sent and no response. Avoid at all costs.
My experience with James Lacken at whitegates are exceptional always have time to speak to you and have had really good result selling with them would highly recommend there services.
Whitegates Bootle!! Worst place ever! Don't waste your money and time...
I wouldn't recommend this place takes money off people and makes you wait over 2 months and pass you from person to person under no circumstances go to these! All my checks was completed went through but still lost the house, me and my son was nearly homeless!!! And the woman in the branch are not helpful at all an when someone is dealing with your application like mine was DEBBIE there never in the office for like 2 months!