Thanks to Ben, Will and Angela for dealing with my purchase and sale of property. They were fantastic at responding to any enquires I had in a courteous and timely manor. The whole team were very efficient and helped me find the best mortgage deals available to me. I would highly recommend using their service????
Would give zero stars if I could!
Absolutely useless agents!! NOT helpful AT ALL!! Offer put in by wife - waited weeks and weeks. No follow-up call or email. Frustrating as all paperwork done on our side and waiting to purchase.
Called many times asking if offer accepted as living in rented property and wanting to move out. Told so-and-so is dealing with it and isn’t in. Trying to get any info was like pulling teeth.
Happened every time. Not told when to ring. Eventually told “your offer was not accepted 3 weeks ago, did nobody ring to tell you”. Absolute farce of an estate agency. Not given a counter offer or any opportunity to increase. Could have increased by 50k but RR didn’t seem interested, hung up and didn’t follow up. Cannot imagine what buying a house from them would be like if just putting the offer in is so difficult.
Branch manager just as bad - incompetent!
Funny thing is, the house has been on the market for months! It’s almost as if they’re not bothered if the houses sell or not. Useless!
Will be taking my business elsewhere! If you want a reasonably smooth transaction - do the same!
Our experience from the start with the team at Crystal Peaks was more than expected. Nothing too much trouble and willingness to advise us on the best course of action.
Very professional and would highly recommend them to sell your house.
After renting a house with Blundells for the past year we can safely say it will be the first and last house we do so with them. Their service has been absolutely appalling. Were have been left in a house with multiple leaks and problems that no one has bothered to come out to fix. When they have sent someone out, they have only made the problems worse and left it in a state.
They're has been numerous leaks due to burst water pipes after plumbers came to 'fix' the shower etc. Even after water has been gushing through the ceiling where the fuse box is located, no one has been to fix it. Trying to get in touch with Blundells is almost impossible at times and when they say they will call you back, they rarely do.
After many other problems and spending the last 6 weeks of living there with no hot water or electricity downstairs they have the cheek to not only refuse to pay any of the deposit back, but to also ask for more money on top of that due to mould, rent etc. I would highly recommend staying well clear of Blundells as they are utterly useless.
Linda and Joanne have both been extremely helpful in guiding me through the selling process, especially considerate and thoughtful towards my stressful circumstances. Linda especially has been available at the end of the phone during out of hours to answer concerns and offer helpful friendly advice. Gold stars all round.
Haybrooks at Hillsborough have been great, especially Helen and Joanne. Nothing was too much trouble for them and we have always been kept fully informed every step of the way. Helen's calm and friendly approach helped to alleviate some of the stresses of selling our home.
Me and my partner have delt with Hayley in the office who has been fantastic throughout, she has kept us up to date and explained the whole process even though we have bought a property via another agent due to availability, she also recommended the in house mortgage adviser who has also been fantastic and sorted 2 mortgages out for us. Would highly recommend Haybrook as a company and will back if and when I move again thank you.
My property was on the market for a long time which is not a reflection on haybrooks. I did find communication not as good as it should be between people in the office, I did have to chase for feedback on viewings, often I had to repeat my contact details or property info to the different team members as updates hadn't been made on file, that said, I'm not living in U.K. at the moment which did complicate communication as well. All the staff are very friendly and easy to talk to.
We have used Andy Burton based at Haybrook in Chapeltown for mortgage advice twice now and both times he has been really efficient and friendly. He has given us really good advice and gotten us really good deals on our first mortgage and our remortgage. We will only be using Andy for any future mortgage advice, great service!
Very rude staff quite incompetent at the job, had to chase stuff up myself . Would never use again.