Reeds rains did a great job of helping us rent a house. They were professional and friendly throughout. You got the impression that they were being honest with you and treating you like a person rather than just another customer.
Would give zero stars if I could!
Absolutely useless agents!! NOT helpful AT ALL!! Offer put in by wife - waited weeks and weeks. No follow-up call or email. Frustrating as all paperwork done on our side and waiting to purchase.
Called many times asking if offer accepted as living in rented property and wanting to move out. Told so-and-so is dealing with it and isn’t in. Trying to get any info was like pulling teeth.
Happened every time. Not told when to ring. Eventually told “your offer was not accepted 3 weeks ago, did nobody ring to tell you”. Absolute farce of an estate agency. Not given a counter offer or any opportunity to increase. Could have increased by 50k but RR didn’t seem interested, hung up and didn’t follow up. Cannot imagine what buying a house from them would be like if just putting the offer in is so difficult.
Branch manager just as bad - incompetent!
Funny thing is, the house has been on the market for months! It’s almost as if they’re not bothered if the houses sell or not. Useless!
Will be taking my business elsewhere! If you want a reasonably smooth transaction - do the same!
Great service - We went from viewing the property to moving in to our new let in less than a week! Thanks to Kelly and all the team at Blundells Hillsborough.
Not impressed at all with this estate agent. We were told in the sales pitch how personal the service would be. Not so. We were also told that the house would sell itself. That was true. The office lacked consistency, were poor at communicating, and out of touch. We would not use blundells again. They had a lot of money from us unfortunately, the service did not match the cost. There are more efficient and competitively priced agents than this one in our experience. Disappointed in the poor performance from this lot.
Joanne, Helen and the team at Haybrook estate agents have been absolutely fantastic whilst helping me find my home, especially as I am a first time buyer! They have been extremely helpful at every stage and have always been easy to contact if I have had any problems. I would recommend their services to anyone.
Thank you to all of you who work there, you are amazing!
The Hillsborough branch and especially Jo really made the process of finding a house that much easier. An occasional call just to find out how we were getting on and if any new properties had come on the market made us feel cherished. We are now on the final hurdle of buying our first house and without Haybrook we couldn't have done it.