Very helpful staff dealt with Lindsey and Sarah. Nothing was too much trouble for them. I would definitely recommend them to use to sort out lettings.
Would give zero stars if I could!
Absolutely useless agents!! NOT helpful AT ALL!! Offer put in by wife - waited weeks and weeks. No follow-up call or email. Frustrating as all paperwork done on our side and waiting to purchase.
Called many times asking if offer accepted as living in rented property and wanting to move out. Told so-and-so is dealing with it and isn’t in. Trying to get any info was like pulling teeth.
Happened every time. Not told when to ring. Eventually told “your offer was not accepted 3 weeks ago, did nobody ring to tell you”. Absolute farce of an estate agency. Not given a counter offer or any opportunity to increase. Could have increased by 50k but RR didn’t seem interested, hung up and didn’t follow up. Cannot imagine what buying a house from them would be like if just putting the offer in is so difficult.
Branch manager just as bad - incompetent!
Funny thing is, the house has been on the market for months! It’s almost as if they’re not bothered if the houses sell or not. Useless!
Will be taking my business elsewhere! If you want a reasonably smooth transaction - do the same!
Having recently purchased a property through Blundells at Crystal Peaks, I would recommend them to anyone without the slightest hesitation. The whole team was thoroughly professional in its approach & was available throughout to discuss matters as well as give valuable advice. I believe I met the whole team! I would therefore like to thank Jasmine, Sam, Dan, Becky, Claire & Chris for their fantastic service & dedication.
After renting a house with Blundells for the past year we can safely say it will be the first and last house we do so with them. Their service has been absolutely appalling. Were have been left in a house with multiple leaks and problems that no one has bothered to come out to fix. When they have sent someone out, they have only made the problems worse and left it in a state.
They're has been numerous leaks due to burst water pipes after plumbers came to 'fix' the shower etc. Even after water has been gushing through the ceiling where the fuse box is located, no one has been to fix it. Trying to get in touch with Blundells is almost impossible at times and when they say they will call you back, they rarely do.
After many other problems and spending the last 6 weeks of living there with no hot water or electricity downstairs they have the cheek to not only refuse to pay any of the deposit back, but to also ask for more money on top of that due to mould, rent etc. I would highly recommend staying well clear of Blundells as they are utterly useless.
A big thank you to Claire and the team for selling my property . Kept me well informed throughout the process and always on hand to help with any queries.
I'm a landlord so I hired Reeds Rains to find me a tenant. They found me a tenant, good communication (email & telephone), however when they invoiced me, I found they charged me a lot more than the original quote given to me by the salesman. My fault, as I signed the contract without reading the small print, but I wish they were honest and transparent with the hidden costs.