The service from Andrews was superb for our sale and purchase.
The customer care, professionalism and attention to detail were excellent, from the initial valuation, through to arranging of viewings and the weekly progress updates once we had agreed our sale and purchase.
We were particularly impressed by the way they rapidly arranged new viewings when our first buyer pulled out (through no fault of Andrews), and we also liked the Sunday viewings option when we were looking at properties.
We would have no hesitation in recommending Andrews, Bishops Cleeve to others.
I was registered with Andrews Estate Agent (Bishops Cleeve) with respect to finding suitable rental property in the area. I have been registered with them for over a year now and in that time no properties were brought forward for consideration.
The only time I had dealt with the Bishops Cleeve branch was in relation to a property that I had found and gotten in touch with them about to arrange a viewing. Unfortunatly, it was not suitable on the basis that I was looking for a property at least a month down the line (to account for moving cost), which I was told that they would need someone who could commit within a week.
Don't get me wrong, the customer relation skills of all who work there is very good. What a shame that the security deposits and rent prices are astronomically high for the area, not to mention general service and aftercare for lettings (or even acquiring a letting) is greatly lacking!
WOW ... I cannot rate the R A Bennett experience highly enough. I sold my property exactly how I wanted to, with a single open day rather than lots of separate viewings as it fitted in with work and life commitments. It sold for above what I was expecting and on the day! I then bought through R A Bennett as well after having been very poorly served by another agent. There were a number of inevitable hiccoughs in the process and every one was handled efficiently and professionally. The team were fantastic and really helped my as a seller and a buyer to complete the transactions ... all whilst heavily pregnant! If you want a professional and honest estate agents ... this is it!
Dreadful people..very poor service..on every level...do not use these people..they evidently have an army of friends saying how great they are which is simply not true...doubtless this branch will close...proving what a mendacious lot all these people actually are...they are useless..a loud sounding nothing...the man in charge should be ashamed and exposed as the liar he undoubtedly is
Best estate agents I have ever used. Professional, reliable, communicative. They work for you.
Excellent. I could not have asked for better.
Peter Ball and Co have been professional, courteous, sensitive, efficient and friendly.
They have taken initiative but also listened well to what we need. I have been kept informed appropriately throughout, neither too little nor too much. When I have tarried they have reminded me what I need to do with kindness. In helping a vulnerable person involved in the sale they have taken extra trouble to ensure they are treated with dignity and great care so that they are properly listened to and understand what they are agreeing to and with proper care that they are not taken advantage of.
My main contact has been with the Charlton Kings branch, but we have also dealt with the town centre branch where the final sales are co-ordinated once agreed, and I have had a little contact with other branches. Everyone has been good.
I am extremely pleased with having chosen Peter Ball and Co..
From the day we decided to have our home valued in February, to exchange of contracts last week, the professional service offered by the friendly team at Knight Frank Cheltenham has been first class. Harry Bethell was very efficient and attentive throughout, and a pleasure to work with. He even found us our new home. We would thoroughly recommend Knight Frank Cheltenham.
We have recently sold our Grade 2 Listed flat with Knight Frank (sole agent) who have been hugely professional throughout. Hayley Wilks and the team have a lot to do with the outcome. There are several reasons why we would recommend them and here are a few of them.
There is a specific manager for the sale of flats - ensuring up to date knowledge of the market. The marketing was of a high standard and in various media forms, we were even sent a copy of the magazine!
They provided adequate detail to potential customers even those who had little time to arrange.
We were offered the opportunity to sell 'off-market' first.
Keeping us informed of every detail regarding all aspects of the sale and then right up to exchanging contracts - staying in contact with solicitors giving a nudge when required - which for some this can be invaluable.
We cannot recommend Hayley and the team more highly....