Seemed very professional with the initial survey, friendly and very polite. However I don't think they quite appreciated the problem we had with the neighbour who had a historical gripe with the extension my father put up over 35 years ago! They didn't think it would cause any issues initially. However it did, the neighbour erected a sign overlooking the drive denying any access. This worried the potential purchaser. I don't think the agent disclosed this clearly enough when the house was viewed.
Never responded to my emails and never answered the phone. Have gone on the market with another agent as if I cant get through then neither can someone who want to view my house!
I had a really fantastic experience with CJ Hole in Cheltenham, Orrin was beyond helpful and efficient alongside all of his other colleagues. They are very professional and you can trust them to get any request you need before you move in (that is reasonable) done! Very happy with my experience and would highly recommend.
Absolute joke of a company! I told them I was away for 2 week so needed my house viewed on 9th August 2018 @ 13:00 I had to take time out of my business to meet CJ Hole at my house they were running 15 minutes late so I called up! They told me that they were running late and couldn’t attend! I got there letter confirming the meeting and everything and I had to take time out of work - they didn’t even have the audacity to tell me they couldn’t show up, they rather I wait there all day!....Expect an invoice for taking time out of my business. Do not trust them they won’t show up! They must have fake reviews on here, only real review on here...
Excellent company, well informed and know their stuff.
Thank you Cleeve :)
A Google User
Just had a terrible experience with Cleeve Residential. I received a call back from a previous call that I had made to arrange a viewing at one of the houses that they had for sale. I requested a viewing for either first thing in the morning or after working hours. The girl I spoke to informed me they only do viewings between 9:45 amd 5:15. I asked if there was any way as a one off they could be flexible and do either slightly earlier of even push it back to 5:30. The response was "no, are you not able to come midday or just leave work early". I certainly will not be contacting Cleeve Residential again and more importantly I feel sorry for the people having their houses sold by Cleeve Residential, I'd be horrified if I found out my house had a potential buyer and I missed out because the seller wouldn't be flexible or willing enough to move a viewing back by a mere 15 minutes.