Ben has been great all the way. Patient and determined to help us find a good flat. The process to sign the lease and hand over the deposit was very smooth. We’re very happy with the Notting Hill office and won’t hesitate to use their help in the future. Thanks Ben for being so patient with us!
The most dishonest estate agent in London. People are extremely unprofessional. Avoid the Foxtons at all cost.
Alice Deyermond in the Balham office has been helping me view a whole host of properties over the last few weeks. She is very quick to respond and very knowledgeable about all the properties, she even offers a host of remodeling ideas! She has made herself available late to fit around my work schedule which is hugely helpful and something not everyone is willing to do! Great service
Paul, the manager, and other team members failed to manage our expectations at every level. It began when we challenged the suggested asking price which we thought it was far too high. They insisted it was right, if not a bit low. We explained that the last thing we wanted was to put it on for too much, get excited, then have to come down in price and be disappointed. They said the market in Balham was awesome and talked of sealed bids and we should probably push for even more. We pressed the point but they insisted they had buyers waiting in the wings. After hardly any viewings and a failure of all these buyers to materialise they suggested we drop the price by £30k exactly the scenario we had said we wanted to avoid at outset, then tried to blame us! They managed to hit pretty much every negative cliche you can attribute to Estate agents. We changed to Purple Bricks, saved 5k in fees and sold to the FIRST person who viewed. My suggestion is you avoid KFH.
As a landlord I am into my second year of letting through KFH and they have been nothing short of brilliant. My initial contact was with Ashley Napier who was efficient, professional and delivered an excellent service. Most recently I have been in touch with Kayleigh who has been an absolute pleasure to deal with; highly organised, very quick to respond to queries, polite, professional and extremely helpful. I have been very impressed by her and wouldn't hesitate to recommend her to anyone looking to let or rent in the future.
Nathalie Navasothy is by far the worst person I have ever dealt with in estate agency! Everything she has said/done has been wrong from the start.
1.) Breaching data protection, by adding my flat mate into our email conversation which had my banks statements on!!!
2.) Saying the flat was fully furnished, which it wasn't.
3.) Getting the offer wrong on the offer form
4.) The old tenants are moving out on the Friday, so we can move in first thing on Saturday, that was wrong! Tenants are moving out on the Saturday so we have to wait.
Being the assistant manager, you think she could provide a better service, I would seriously avoid.
Hello , we did find them via your site with 4 other estate agents that looked interesting . we did meet 3 and James
Bostock was listening and had the right answers and sounded knowledgeble . We took him and 5 days later we had an offer and did accept it . So all good and done.
Everyone at Central seemed to be friendly and polite.
We dealt with Oliver Mint when house hunting and found him to be extremely helpful and professional and most importantly he wasn't pushy or rush us for an answer after every viewing. He was patient with all our questions and after seeing quite a few houses he found us the perfect one with everything we needed and more. I wouldn't hesitate to recommend him, he's great and funny and made the whole experience easy.
Worst money grabbing estate agents in the country. Ruthless exploitation of London renters and huge players in the legal racket that is private renting in London. Morally repugnant. Avoid like the clap.
City Realtor fantastic company based in East London excellent customer service they have good local knowledge a company I would highly recommend
Poplar & Limehouse
Personally think this is a dishonest agent. If you have to use them, may well consider record each conversation and ask all communication to be done on paper. Also be mindful what the agents told you when showing you the rooms---my suggestion is to ignore whatever good words they said. In short, if you really have to use them, please ask everything to be in paper form and don't be deceived by the superficial friendliness and smile. Of course, better not go there if you could....