The staff at Lovett has been amazing. From the start to the end they have been very informative and they are well aware of their market and the surrounding. The price we received is what the reflected price at that point in time. We are very happy with the service provided by Lovett and ths staff especially - James. Thank you Lovetts and I can definitely recommend Lovett to anyone who wants to sell their property.
Firstly, this is my first negative review ever. I just edited a positive one that I wrote below due to the strongly disappointing circumstances.
Don't go near this Lovett if you have anywhere else to go, the people I've met stole our money and lied.
When me and my partner moved in on agreed date, the flat wasn't prepared for us - it wasn't cleaned and was just dirty (pictures saved to show for people of interest). We already had van full of staff parked in front and moved out of our previous flat the same day, so we had no choice but to move in.
The Lovett agent proposed that we should then clean this apartment by ourselves and the agency will pay us for it. It was weekend and cleaner couldn't be organised, so we agreed to it. We've worked through the weekend to clean fridge/floors/kitchen/cupboards/toilet etc. The Lovett agent responsible for cleaning was sent by agency to check if it is up to the standard and apparently it was, because no decision to send a professional was made to clean it for us some more.
But the money payment was postponed until the day we moved out. We made an extra effort and worked through the weekend to make the place shine (pictures to show to compare to the state when we moved in to show for reference) Then the Lovett agent came again and said now it isn't up to the standard and they cannot give any money to us for the first cleaning to pay for this one.
So they lied to make us clean the apartment for free. Maybe they just think they can use us because we're foreign. Anyhow, keep away. Strongly disappointing and not a trustworthy agency.
Unikajcie jesli mozecie - na koniec nie oddaja pieniedzy i oszukuja.
Absolutely amazing. I have nothing but good things to say about Knights and their team. We have experienced issue with the property we have been renting and Dave and his team have worked hard to have these resolved quickly. Thank you for everything.
Terrible service... A gentleman claiming to be the owner, "Will" was extremely rude over the phone. Very defensive and rude, completely spoke down to me for no reason what so ever. I am a landlord who owns multiple properties, looking to further expand in property purchases. I don't deserve to be spoken to in that type of tone.
Completely unprofessional behaviour. A self earned businessman should know how to respect his potential customers.
I worked with Fergus to list and sell my Flat. It was my first time selling a property and Fergus took plenty of time to answer questions, and was very reassuring throughout the selling process. The experience I had was very professional, Fergus works at a great pace, and all communication felt transparent and supportive. Would recommend, thank you for all your help.
Ten months ago I wrote a review on the Facebook page
I did it in desperation hoping this would get me my deposit back quicker
and just as I thought it did and it was given back to me the next day.
However since then I have recently moved again and used them as a reference and to my shock I was told that the agent responded with....
" they wouldn't rent to me again"
Nothing to do with miss payments or property damage or complaints.
It would seem that I have been victimised by writing a review!
Luckily I knew the new estate agent and was able to explain to them. ????
In a time where it's hard to buy and renting looks like something many of us may have to do for a few more years, this agent was prepared to ruin my chances of having a home.
Bournemouth is a small place and I don't believe you should have to put up and shut up.
My review has since been hidden but I will not allow this to go untold.
Just be careful when renting as this whole experience with this company could have caused me great stress!
Luckily I am a tough cookie and certainly make sure my point is made! ????
Team Dimensions are pretty AWESOME....in my book. They provided a very professional and friendly service for me as a Tennant. They were extremely supportive and I shall miss the chats, popping in and having a natter and a good laugh....Thanks for all your help and I’ll be sure to swing by when I’m in the area....Mucho good things and Big Abrazos....xXx
We were renting for almost 5 years and it was ok but the end of tenancy went very bad. Lauren did promise ring back after inventory, never did, we send a few email requests about the deposit but didn't get response, Lauren promised send invoice how much they will deduct (over the phone she said it will be £25) and never did. At the end we received the email from DPS and there was deduction of £100 with no exploration from agency.
The team at Christopher Shaw area always available and on hand to answer any questions or resolve any issues that I or the tenants have. Matt and Alison make you somehow feel that you are their only client and the owner Christopher Shaw is also at the end of the phone which is reassuring. I highly recommend this company and feel that my property is in good hands.
Students stay away, they will waste your time and try and squeeze every penny from you. I feel they try and violate students and will always be in favour of the landlord just because they can. Still waiting on a deposit that was meant to be returned 3 months ago!
Excellent service...house on market on Friday, 6 viewings on Saturday and sold on Monday for full asking price.
Gave them sole agency for 1 month whereas other agencies wanted 3 or 4 month contract.
Kept us informed throughout the whole process. Would definitely recommend them.
Meyers estate agents are the best agents I've ever used. They couldn't have worked harder but just to secure a fantastic price, but also managed to get it to go through despite lockdown and falling house prices. Dave, Chris and Nicole bend over backwards, working all hours to ensure they sold our house. Excellent work, thoroughly recommend.