I have rented through avenue estates for the past 18 months and they also recently helped my brother and his wife sell their property and they really are great at what they do! They are true to their word, don’t give you any nonsense and do exactly what they say they will do! If I could give 6 stars I would!
I couldn’t recommend Avenue Estates more! Having no knowledge in renting previously they offered me guidance from start to finish, they acted very professionally, did what they said they would do and answered all my questions without delay. Pleasure to deal with you all.
Great agent staff are very friendly and always there to help .
Ten months ago I wrote a review on the Facebook page
I did it in desperation hoping this would get me my deposit back quicker
and just as I thought it did and it was given back to me the next day.
However since then I have recently moved again and used them as a reference and to my shock I was told that the agent responded with....
" they wouldn't rent to me again"
Nothing to do with miss payments or property damage or complaints.
It would seem that I have been victimised by writing a review!
Luckily I knew the new estate agent and was able to explain to them. ????
In a time where it's hard to buy and renting looks like something many of us may have to do for a few more years, this agent was prepared to ruin my chances of having a home.
Bournemouth is a small place and I don't believe you should have to put up and shut up.
My review has since been hidden but I will not allow this to go untold.
Just be careful when renting as this whole experience with this company could have caused me great stress!
Luckily I am a tough cookie and certainly make sure my point is made! ????
I had such a bad experience with another agencies, and I just want to say how happy we are with this one. John has been very professional, friendly and helpful. We really appreciate all the excellent service. I definitely recommend this agency. 5/5
María Cristina Durán Lamardo
Just contacted for renting a property and Paula the person who answered the call didn’t even want to answer my questions, and couple of times was about to hang up, even thought I told her I’ll be coming from Birmingham to view the property in Bournemouth and I want to at least get the answers to my quest before I come. Over all the worst encounter with an agent in my entire life. Not helpful at all.