Winkworth handled the check-in and check-out for my property. Lettings manager Katy Gray in particular was very professional and extremely efficient. She could not do enough to help and explained the whole process extremely well. Could not have been happier and well worth the money to have people on board who know they're stuff!
Ten months ago I wrote a review on the Facebook page
I did it in desperation hoping this would get me my deposit back quicker
and just as I thought it did and it was given back to me the next day.
However since then I have recently moved again and used them as a reference and to my shock I was told that the agent responded with....
" they wouldn't rent to me again"
Nothing to do with miss payments or property damage or complaints.
It would seem that I have been victimised by writing a review!
Luckily I knew the new estate agent and was able to explain to them. ????
In a time where it's hard to buy and renting looks like something many of us may have to do for a few more years, this agent was prepared to ruin my chances of having a home.
Bournemouth is a small place and I don't believe you should have to put up and shut up.
My review has since been hidden but I will not allow this to go untold.
Just be careful when renting as this whole experience with this company could have caused me great stress!
Luckily I am a tough cookie and certainly make sure my point is made! ????
Absolutely appalling service, we needed our buyer to commit to a move date, we needed to know in order to purchase a park home and inform work we were leaving, as he wouldn't commit to one,we had to come up with dates ourselves, when these dates were put to Alison she basically flipped and made judgements and accusations that were completely untrue and unjust, we haven't finished our sale and move yet and are horrified we have now no choice but to deal with someone like this to complete! Good luck if you use her.
Decided to use Palmer Snell after communications with Adam. Adam was fantastic with making the selling process very easy and was honest with costs etc. The viewing process was easy- a text confirmed the viewing detsils. The property sold within 48 hours and negotiation of prices was professional and fair. The right move listing and the photos/video tour was professional and top quality.
Did not think I would be in a position to buy another property but decided to go and see their mortgage advisor- Gavin. Went in thinking I will not get a mortgage and came away with more than I ever imagined. Gavin was fantastic- he looked at every bit of my incoming and outgoing to work out the best deal. I have bought a property that I never imagined possible. Where there was additional evidence required and a few hurdles along the way, Gavin just made it ok. He dealt with all the stressful bits but was so honest with every aspect of the mortgage application.
I felt everyone in the office was genuinely interested in the sale and cared. If I left a message they would always call back.
There was a few issues with solicitors and delays as per normal, however their sales progressor Kerry was exceptional- she liased with everyone, there was times when I needed to vent, get annoyed and have a moan- I felt she listened and went above and beyond to help- I know she done so much more than her role expected of her. Without doubt if the sales care was not there I know the sale would not have gone through. She is approachable, kind hearted but very determined to get answers from solicitors who never even called me back!!
Would I recommend Palmer Snell.... 100%
Thank you ALL for making one of the most stressful times in someone's life... a little bit easier..xx
Megan was brilliant when we were looking for a student house for the 5 of us was quick and easy and she was really supportive throughout the whole process. will be using Enfields Winton again in the future. xx
I would give zero stars if that was an option pushy and rude on the phone while trying to make an appointment. Have heard horror stories from a lot of friends round Bournemouth so pleased that I did not end up getting the appointment confirmed. I see they write back to defend themselves but there is zero defence for the amount of time I was put on hold and the manner in which I was dealt with. Hardly trustworthy.
We have just sold our property with Goadsby Bournemouth. They were amazing! I have to mention Charlotte, the manager of the Bournemouth branch who went out of her way to help us and ensure the sale happened. Please use Goadsby in Bournemouth if you want the best estate agent’s in the area. I genuinely give them 10 out 10! Thank you so much to all the team for all your help especially Charlotte. Top rating in communication, professionalism, fees, and genuinely nice people. Goadsby will provide you with the best estate agency sales service in Bournemouth. ????