Many thanks to Luke for his hard work and tenacity in helping us through what has been a challenging let. It took a while but he got us there! Many thanks
Just avoid at all costs, worst Estate Agents I have ever had to deal with and truly regret giving them the benefit of the doubt at the very beginning when they started to disappoint us. They don't communicate efficiently internally, no good at ringing you back either, so be prepared to chase them 10 times by phone calls and emails whenever you need some clarification or help.
Robert Ellis advertised my property for about 5 months.
5 viewings and failed to sell.
I eventually reduced the price by £8000
Still no sale.
Decided to stay and spend money on new kitchen and bathroom.
All Robert Ellis staff seemed friendly and effecient
Not value for money, total rip off, we was promised a weekly call! If we have received about about 10 call in 8 months, never got the story correct sold at Christmas and still awaiting to complete sale, we had to chase Robert Ellis to chase the selling chain! We lost our chain once due to them not doing there jobs before the lockdown, they can’t get any worst!
The entire Express Sales team were fantastic from start to finish. Richard provided a thorough, positive but realistic valuation with endless knowledge and experience in house sales in the area. The photos he took for the advert were brilliant and he even came back on a sunny day to do the outside shots! Kerry dealt with the viewings and completion and was always responsive, helpful and reassuring throughout. Any issues were dealt with promptly and professionally. Charlotte dealt with the sales process and her communication and responsiveness was excellent, keeping us informed every step of the way and negotiating with our buyer as needed. We had a near perfect experience with Express Sales and I wouldn't hesitate to use them again.
Express Sales were great. I often wonder why estate agent fees are so high but they were definitely worth it. They were efficient and effective and made the whole process work.
Brad & Kerry urged me to allow them to market my flat for the bank holiday and had sold it within the week. As with a lot of leasehold properties, our management company were very slow to provide the necessary information, the buyer became inpatient, Express Sales kept him calm and kept everything on track.
A very friendly and accommodating letting agency. Whenever there is an issue with the property they're quick to action a response. Overall a well organised and efficient organisation, would recommend highly.
I bought a flat from FHP city centre and had a long wait (20 mins) to be acknowledged by the receptionist when I collected my keys on completion. Then I had a long wait to be seen by someone from upstairs. It took the shine off what should have been a happy day
I have had a fantastic experience buying my first house with David James Estate Agents Arnold. Justine and the team were professional, efficient and kept me in the loop at all times. Would highly recommend and use again in the future!
Dodgy agents! Play games with buyers. Total time wasters. Avoid at any price .