Fantastic is all I can say,from start to finish the rental procedure was easy and well explained,staff very helpful especially Louise,would recommend.
We will not ever go with or ask them to value a house ever again. The guy that showed us round was very arrogant, thinking he new everything. Would not like him to show potential buyers around a property as would put them off. Not impressed.
Declan and Laura of Heywoods have a sure touch with lettings. They have knowledge, experience and judgement, and give sympathetic consideration both to the tenant and the landlord. Heywoods are much the best lettings agents in the Newcastle-Under-Lyme area.
Before you put your property onto rent with Heywoods, be aware that as a landlord your costs will be 10% per month of the rent, a letting fee of £295, £75 for an inventory, £15 to register the deposit (£30 if managed by yourself), £30 to serve a notice, £50 for a tenancy agreement if managed by yourself, £50 for a tenancy renewal, £120 to deal with a deposit dispute plus costs, £225 for a new tenant (which you will pay every 6 months as they only write 6 monthly agreements or £50 to renew the tenancy agreement if the tenant is willing to stay, who by the way is also charged £60 for the same agreement, all these amounts are excluding VAT If you still decide to let your property with them and wonder why it has not let, the tenant fees are, £210.00 for administration, £90 to move in quickly, £60 to renew the tenancy, £60 to be checked out, £60 for Heywoods to check the checkout, £36 for a reference, etc. On the plus side, their shop has had a changing room’s makeover!!!
Response to Barbara's concerns regarding Heywoods fees being made public.
I have listed your fees below from your terms of business and your website, please feel free to point out if my list is incorrect. If it is not, why is there an issue with anyone seeing your fees.
All Fees & Percentages (Plus VAT) Let Only Rent Collection Management
Letting Fee £500.00 £295.00 £295.00
Management Fee Commission
Charges of Gross Monthly Rent N/a 7.50% 10.00%
Inventory / Schedule of Condition (NEW) £75.00 £75.00 £75.00
Inventory / Schedule of Condition (UPDATE) £50.00 £50.00 £50.00
Deposit Scheme Registration £30.00 £30.00 £15.00
Tenancy Renewal £75.00 £75.00 £50.00
Re-let to New Tenant N/a £225.00 £225.00
Preparation of Tenancy Agreement £50.00 £50.00 N/a
Additional Incidental Fees
Gas Safety Certificate By Arrangement By Arrangement By Arrangement
Electrical Safety Certificate By Arrangement By Arrangement By Arrangement
Portable Appliance Testing By Arrangement By Arrangement By Arrangement
Energy Performance Certificate By Arrangement By Arrangement By Arrangement
Withdrawal Fee (post offer) £350.00 £350.00 £350.00
Hourly Rate for Additional Services £60.00 £60.00 £60.00
Caretaking Service £25.00 (P.W.) £25.00 (P.W.) £25.00 (P.W.)
Service of Legal Notice N/a N/a £25.00
Preparation of Court Papers N/a N/a £350.00
Execution of Warrant N/a N/a £225.00
Tenant Fees (all fees shown below are inclusive of VAT)
Administration & Application Fee £210.00
(For up to 2 applicants or 1 company application)
Fast Track Application (5 working days) £90.00
Additional Applicants (per person) £90.00
Guarantors (per guarantor) £90.00
Renewal Contracts – periodic or assured term
Administration Charge for Renewal £60.00
Check out fee (end of tenancy) £60.00
Re-visit (after initial check out) £60.00
2nd Late Payment Letter £36.00
Dishonoured Cheques £36.00
Missed Appointment £48.00
Additional copy of Agreement £12.00
Reference Request £36.00
Repairs required at check out £60.00
Follwells sold a house for me several years ago. Excellent service & very helpful which is why I have come back to them again. Another stress free sale, well for me anyway, which was what I wanted. Thank you again. Vicky, Mark & Tom. Apologies to the ones I have missed out. Cannot recommend them highly enough.
Excellent service. Reliable from start to finish. Highly recommend!!
Fantastic service from all the team, always friendly and professional when you contact them or vice versa. Our sale stalled due to some surveyor associated challenges but Steve engaged directly and was pivotal in getting things moving forward, he really does personally invest in making a sale happen for both the purchaser and vendor. The communication was great and a huge amount of two way communication between us and our purchasers too. 100% recommend Bob Gutteridge service when selling and wouldn’t hesitate to use them again in the future. Thank you Steve and team!
If you are overseas then please avoid here , they will scam u s much as they could . take care my boyss ,
As a no chain cash buyer I wanted to view a property that this estate agents had for sale in cheshire, however I had to wait 2 weeks to be able to get a viewing because they "dont do viewings outside of 9-5", what kind of estate agent doesnt do out of office hours viewings? I'm waiting to view this property I'm desperately interested in but cant go and view it. Come on guys this is the 21st century, not everyone is sitting on their arse all day, some of us work hard long hours. Now i see why the properties with this agenct are on the market for so long....