Very helpful staff was shown a flat I was interested in leasing with very little notice. In the end it didn't work out but thanks anyway.
Communication has been poor as wanted a answer to an offer place 6 days ago. Got a response after 5 days to say owner cannot be reached. Today the price has been reduced but I haven’t been contacted. Worst agent I have used. Keep away.
Fantastic is all I can say,from start to finish the rental procedure was easy and well explained,staff very helpful especially Louise,would recommend.
We will not ever go with or ask them to value a house ever again. The guy that showed us round was very arrogant, thinking he new everything. Would not like him to show potential buyers around a property as would put them off. Not impressed.
Declan and Laura of Heywoods have a sure touch with lettings. They have knowledge, experience and judgement, and give sympathetic consideration both to the tenant and the landlord. Heywoods are much the best lettings agents in the Newcastle-Under-Lyme area.
Before you put your property onto rent with Heywoods, be aware that as a landlord your costs will be 10% per month of the rent, a letting fee of £295, £75 for an inventory, £15 to register the deposit (£30 if managed by yourself), £30 to serve a notice, £50 for a tenancy agreement if managed by yourself, £50 for a tenancy renewal, £120 to deal with a deposit dispute plus costs, £225 for a new tenant (which you will pay every 6 months as they only write 6 monthly agreements or £50 to renew the tenancy agreement if the tenant is willing to stay, who by the way is also charged £60 for the same agreement, all these amounts are excluding VAT If you still decide to let your property with them and wonder why it has not let, the tenant fees are, £210.00 for administration, £90 to move in quickly, £60 to renew the tenancy, £60 to be checked out, £60 for Heywoods to check the checkout, £36 for a reference, etc. On the plus side, their shop has had a changing room’s makeover!!!
Response to Barbara's concerns regarding Heywoods fees being made public.
I have listed your fees below from your terms of business and your website, please feel free to point out if my list is incorrect. If it is not, why is there an issue with anyone seeing your fees.
All Fees & Percentages (Plus VAT) Let Only Rent Collection Management
Letting Fee £500.00 £295.00 £295.00
Management Fee Commission
Charges of Gross Monthly Rent N/a 7.50% 10.00%
Inventory / Schedule of Condition (NEW) £75.00 £75.00 £75.00
Inventory / Schedule of Condition (UPDATE) £50.00 £50.00 £50.00
Deposit Scheme Registration £30.00 £30.00 £15.00
Tenancy Renewal £75.00 £75.00 £50.00
Re-let to New Tenant N/a £225.00 £225.00
Preparation of Tenancy Agreement £50.00 £50.00 N/a
Additional Incidental Fees
Gas Safety Certificate By Arrangement By Arrangement By Arrangement
Electrical Safety Certificate By Arrangement By Arrangement By Arrangement
Portable Appliance Testing By Arrangement By Arrangement By Arrangement
Energy Performance Certificate By Arrangement By Arrangement By Arrangement
Withdrawal Fee (post offer) £350.00 £350.00 £350.00
Hourly Rate for Additional Services £60.00 £60.00 £60.00
Caretaking Service £25.00 (P.W.) £25.00 (P.W.) £25.00 (P.W.)
Service of Legal Notice N/a N/a £25.00
Preparation of Court Papers N/a N/a £350.00
Execution of Warrant N/a N/a £225.00
Tenant Fees (all fees shown below are inclusive of VAT)
Administration & Application Fee £210.00
(For up to 2 applicants or 1 company application)
Fast Track Application (5 working days) £90.00
Additional Applicants (per person) £90.00
Guarantors (per guarantor) £90.00
Renewal Contracts – periodic or assured term
Administration Charge for Renewal £60.00
Check out fee (end of tenancy) £60.00
Re-visit (after initial check out) £60.00
2nd Late Payment Letter £36.00
Dishonoured Cheques £36.00
Missed Appointment £48.00
Additional copy of Agreement £12.00
Reference Request £36.00
Repairs required at check out £60.00
Follwells sold a house for me several years ago. Excellent service & very helpful which is why I have come back to them again. Another stress free sale, well for me anyway, which was what I wanted. Thank you again. Vicky, Mark & Tom. Apologies to the ones I have missed out. Cannot recommend them highly enough.
Excellent service. Reliable from start to finish. Highly recommend!!
We recently used Bob Gutteridge for both the sale of our current home and purchase of our new home.
They were fast in all areas. We had a valuation the day after my initial call and Steve was great. He gave us a fair and calculated valuation and guided us in the correct way to market our home. He took some amazing photographs and both RightMove and Bob Gutteridge's sites were updated a day after agreeing to use them as our estate agent.
Purchasing through Bob Gutteridge was a similar process too and Gill who managed our sale and purchase was clear and very accommodating to our questions and willing to help with any issues met.
Our sale and purchase took near enough 8 weeks to complete, which from watching others in similar situations, is very quick.
I would definitely recommend the use of Bob Gutteridge for the sale or purchase in the Stoke on Trent area! Steve and his team are definitely one of the best around the local areas.
If you are overseas then please avoid here , they will scam u s much as they could . take care my boyss ,
1st Class service. The team are dedicated, tenacious and enthusiastic. They push the extra mile and as I know most agents in the area these by far give a far superior service. Angela and the team. Thank you for all your hard work. Regards S J
As a no chain cash buyer I wanted to view a property that this estate agents had for sale in cheshire, however I had to wait 2 weeks to be able to get a viewing because they "dont do viewings outside of 9-5", what kind of estate agent doesnt do out of office hours viewings? I'm waiting to view this property I'm desperately interested in but cant go and view it. Come on guys this is the 21st century, not everyone is sitting on their arse all day, some of us work hard long hours. Now i see why the properties with this agenct are on the market for so long....