I bought a house with their help. They delivered the best service to be honest. Staff was always kind and helpful :)
Most unprofessional letting agency ever! Had to come all the way for a house viewing on a Saturday in their property at king street (NUL) no one was there and NO ONE was picking up their phones! Unbelivable
Follwells sold our 3 bedroom town house in Newcastle-Under-Lyme in record time. We took John's advice on how to present the house and we secured two viewings on the first day and received two asking price offers. After the Follwells team negotiated with both interested parties we accepted an above the asking price offer and moved into our new home 8 weeks later.
Great service from the Full Team in Stoke! went out of there way a couple of times for me and got me the price i was after. Will definitely be using again!!!
Took my money for application fees and haven’t heard from them since. Been over a month now. We thought we had a place to live so I went to visit my family back in turkey until I start my new job. Turns out I am now homeless and my work starts very soon. Will be taking them to court when I get back. Still don’t understand how the system is designed so we are forced to hand our livelihood and homes to such uneducated people...
UPDATE: we got our money back easy move stole from us by complaining through the PRS!
When the PRS wanted evidence from easy move to prove they even tried to process my application they made up a letter, dated it a month back, and sent it via 2nd class mail because thats how disgusting they are.
The PRS were really brilliant. They immediately decided that what they did was wrong and made easy move refund us the money. Think its more of hassle for easy move to deal with the PRS so they just gave our money back after all the struggle.
The HiltonSmythe team were very supportive, professional and hard working when helping us to sell our beloved business.
In the past we have had negative experiences with other firms, but we found HiltonSmythe to go above and beyond to ensure we got the business sold at the right price for us.
Thank you for all the time and effort over the past few months.
We have appreciated everything that you've done.
Was just told on the phone, that they were out of my league! Then he hung up, all because I questioned the 5% selling fee. However, after the company reading the review, they called me up and apologised. Well done! Apology accepted!