K Young
Took my Mum to see this cute little holiday bungalow on Hayling Island today. However, when we arrived I phoned the estate agent who said they had left a message to say the appointment had been cancelled because the tenant wouldn't let anyone in. Blew my top with them as not only had I driven all the way down from Aldershot with my 86 year old mum but she had had to get the bus from Camberley to Aldershot first. I was told that a message had been left on my phone cancelling the appointment but that's just not true. The only message I have (and I've saved it) was from Kieran asking me to ring them which I did. However, my call went straight to answer phone and nobody rang me back either.
I should've realised what these people were like because when I phoned at the weekend to make a viewing appointment, no one got back to me to confirm and I had to ring them on Monday again. Also, I wasn't asked if I wanted to rearrange the appointment and no one has bothered to follow it up either.
So not only did it cost me for an 80 mile round trip but I took the day off as well, absolutely bloody awful unprofessional conduct.... Read more
29th Jun 2017 (6 years ago)