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- Buckley Frayne - Manchester
Buckley Frayne - Manchester
Opens tomorrow at 8:30am
6-14 Great Ancoats Street,Manchester, M4 5AZ
Buckley Frayne Manchester are an estate agent in Manchester. They mainly list properties in M1, M4 and M3. Over the last 6 months, they've listed 12 properties, with 5 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 8:30am - 6:00pm
- Tuesday 8:30am - 6:00pm
- Wednesday 8:30am - 6:00pm
- Thursday 8:30am - 6:00pm
- Friday 8:30am - 6:00pm
- Saturday 8:30am - 4:00pm
- Sunday Closed
View all details
Buckley Frayne - Manchester Reviews (418)
Have you used this agent?
93%
2%
0%
0%
4%
All (418)
Seller (1)
Buyer (6)
Landlord (48)
Tenant (205)
General (158)
A asanga
Poor. Shamless!
My problem with Buckley Frayne is their refusal to assist their tenants, leaving them to deal with structural mould, silverfish infestations, and worse.
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Tenant
3rd Nov 2024 (11 weeks ago)
T S
A great estate management company. Leah S has been really efficient and helpful in resolving any issues I've had.
2nd Nov 2024 (11 weeks ago)
K daeichin
I am very happy to have worked with this company. They have excellent properties and a professional team that responds to you promptly.
1st Nov 2024 (11 weeks ago)
A fakeye
Buckleyfrayne upon taking over the property have been very supportive, responsive and proactive concerning the maintenance. They have been both an email and telephone call away with very swift responses.
Hannah Beaver has been a very responsive, empathetic and understanding accounts manager. She responds to all issues put to her swiftly without any reminders. Her effectiveness is such that within 5 minutes of getting in touch with her she responds letting you know that she has gotten in touch with whoever is to sort the issue out, the name of the company and when they would contact you to fix the job. She has been extremely wonderful and my family is glad and happy to have her as our Accounts Manager and Buckleyfrayne as our estate agents.
30th Oct 2024 (11 weeks ago)
R Challenge
Hi, friend, your website is not available currently. There is an error I think. How to contact you? By email?
Thanks
28th Oct 2024 (12 weeks ago)
T Odumosu
I was a Buckley Frayne tenant from the 25th August 2023 to the 24th August 2024.
TLDR: Do not rent from Buckley Frayne.
Throughout my time in the property we encountered issues like black mould (in areas like the washing machine as well as the bathrooms) and silverfish in the bathrooms. We raised this issue with the agency but nothing was ever done to fix them, just an "investigation" which concluded with one of Buckley Frayne's agents calling me a "wasteman" (they mouthed it as I'm assuming they thought that this would resolve any wrongdoing in case we reported it later).
We tried to arrange a meeting to discuss the issues we faced with the agency but Buckley Frayne never agreed to one, instead they referred to the black mould in our property as "dirt and filth". Black mould is known to produce toxic chemicals and cause symptoms if breathed in or touched. Furthermore, black mould has a very distinct look, Buckley Frayne has images of the black mould and a quick google search will determine that it was in fact black mould. Despite this, they never made any attempt to disprove that it was black mould, nor did they make any serious attempt to discover or resolve the root cause of the issue.
My sister and I were lucky that we did not have long-term health conditions that would've been exacerbated from the black mould, however if we did, I'm sure this review would have a much different tone. It's also important to note that I've been in touch with other Buckley Frayne tenants and they've given similar testimonies, one tenant summing up Buckley Frayne's behaviour towards tenants as being "quick to dismiss any concerns the tenants have".
If you, a friend or a family member is considering renting with Buckley Frayne, don't. It is not worth renting with an agency that treats its tenants this way.
Tenant
25th Oct 2024 (12 weeks ago)
C Britton
I am a member of the community. I am appalled at the way this company treats its tenants. They are aggressive when issues are raised, leaving them to deal on their own with mould and other problems. They refuse to meet with tenants and basically leave them to fester. I would advise no one to rent from Buckley Frayne
25th Oct 2024 (12 weeks ago)
D Isaac
Bloody rubbish, terrible service, doesn't listen to its tenants, I would never rent from them
Tenant
25th Oct 2024 (12 weeks ago)
M Fitchett
As a concerned member of the community, I feel it necessary to leave this review. Buckley Frayne refuse to meet with tenants living in properties with structural issues, including damp and mould, displaying a complete lack of empathy and, at times, aggressive behaviour.
25th Oct 2024 (12 weeks ago)
J Macdonald
I have so many concerns about this landlord. My friend has been left to deal with so many issues:
- they won't meet with their tenants
- the way they communicate with their tenants is absolutely appalling (and a bit weird?)
- they leave disrepair, mold, silverfish infestations, ignore the the tenants when they ask for these issues to be fixed, and then blame the tenant instead of fixing the issues with their own properties.
- deeply unsympathetic to their tenants, to the point it is pointless to rent from them as any issue you have, they are just going to turn around and say it is your fault.
Their refusal to work with tenants to resolve the issues they have means I cannot recommend them to anyone I know, and I have been forced to leave this review to let everyone know how bad they are to rent from.
25th Oct 2024 (12 weeks ago)
L M.
i would never rent with Buckley Frayne - they refuse to help or work with tenants. avoid them as landlords!
24th Oct 2024 (12 weeks ago)
E Bayunu
Awful. Leave well alone.
24th Oct 2024 (12 weeks ago)
A Crisp
I’m currently renting a property through Buckley Frayne and the experience has been wonderful so far. The moving in process was extremely easy and we had no complications. We’re loving the property so far. Sam particularly has been very helpful and informative.
Tenant
24th Oct 2024 (12 weeks ago)
E kingston
Sam Evans was extremely helpful - would recommend.
22nd Oct 2024 (12 weeks ago)
K Habuh-Rajan
My experience with Buckley Frayne was excellent, but I specially commend Amileigh Bowles for her outstanding service. From the inquiry stage to the signing of the tenancy, she provided invaluable support at every turn. Her professionalism, responsiveness, and attention to detail made the process smooth and enjoyable.
Given her exceptional dedication and the positive experience I had because of her, I can recommend Buckley Frayne any day. She went above and beyond to ensure everything was handled efficiently, and I am truly delighted by the service she provided.
Tenant
21st Oct 2024 (13 weeks ago)
S Galliers
Our experience with Buckley Frayne so far has been very positive. The process of applying for our current property was long but we were provided with great support from the agents the whole way. Since having moved in, any issues or queries have been promptly attended to and taken care of. Christian in particular has been very helpful. Would highly recommend.
Tenant
20th Oct 2024 (13 weeks ago)
K bhattacharya
The agent was helpful since it's the first time we were renting a property in UK.
They explained the process and all the details.
I would recommend this agent to my friends and colleagues in future.
Tenant
17th Oct 2024 (13 weeks ago)
R AlQarni
I recently rented an apartment through Buckley Frayne and I must say the experience was excellent from start to finish.
I’m satisfied with my experience and would highly recommend Buckley Frayne specially Mr. Sam Evans to anyone looking to rent in the area. Their professionalism and patience made a potentially stressful process a lot easier!
Being new to the UK and renting here for the first time, I had a lot of questions and concerns. But Mr. Evans was incredibly patient, understanding, and generous with his time.
I’m really happy with the apartment I found through him. It’s exactly what I was looking for, and the move-in process was smooth and stress-free. I encountered a minor issue (from my side) before moving in, but Mr. Evans was prompt in helping me resolving the problem and he also was understandable of my situation.
Tenant
11th Oct 2024 (14 weeks ago)
M Leak
We had the pleasure of undergoing the application process for our new flat with Sam Evans. He was beyond outstanding.
He made the process immensely easy for us, responded extremely quickly to our emails and answered all of our many, many questions.
The move in tour provided on the date of our move was a fantastic touch, and gave us the opportunity to look around the property and note any issues or comments with Sam in real time- a much simpler process than trying to note everything in an email!
Our initial experience with the Buckley Frayne team has been outstanding, and we hope to continue throughout of tenancy in much the same way.
They appear always happy to help and have been quick to respond - both throughout the application process, and now as tenants.
Tenant
7th Oct 2024 (15 weeks ago)
M Asghar
I had a wonderful experience overall. My place was confirmed within 1-2 hours after I viewed it after which I was quite relieved. The team at buckley frayne assisted me really well throughout the move-in especially Amileigh Bowles who not only viewed me the property and answered any question or queries I had but at the same time she confirmed my place as soon as I emailed her that I was interested in this place. She quickly reached out to the landlord upon checking my email and then reached out to me with a approval from the landlord that they were happy to offer me the place. This was all done in 2 hours after viewing the property and I must say, I was really impressed by how Amileigh did things so quickly. She even assisted me in terms of the move-in process by driving all the way from the office to the apartment location just to give me the keys of the apartment and at the same time make sure that she answered any questions I had regarding the place.
For anyone who is deciding of getting a place through Buckly frayne, I would recommend them to consider Amileigh for it.
Tenant
1st Oct 2024 (15 weeks ago)
L E
Very happy with our experience with renting with Buckley Frayne so far. A lovely flat - nice and modern with all the amenities we'd need.
Sam Evans made the application process very quick and easy as well. It was a huge reassurance to know our application was well-looked after in such a competitive renting market.
Tenant
1st Oct 2024 (15 weeks ago)
J Knezevic
Best agency ever! I was a bit sceptical at first, when I just moved from another country three years ago not knowing how rentals work here. Bit of research on google and I approached them. Found a suitable property for me in no time, beautufully furnished as well and I've been staying with them for four years now. Whenever an issue arose, they were quick and efficient to react.
Tenant
1st Oct 2024 (15 weeks ago)
G Majek
When we started looking for apartments to rent, one of our priorities was a good agency, as we had bad experiences in the past. Buckley Frayne had the best reviews online, and they did not disappoint. We are truly impressed by the staff, the coordination, and the speedy responses. From the viewing date to the move in date took exactly 1 week and they made it happen with that short notice period and we didn't feel the pressure. I would definitely recommend this agency. Every staff we came in contact with played their role. it is really impressive. its a 10/10 for me.
The negotiator we worked with was Amileigh Bowles. She was very helpful during the entire process leading up to our move in date. She accommodated our requests and gave timely feedback. She is an Asset to the agency. I am grateful for how she made the move seamless and answered all our questions. I would honestly rate her a 10/10.
Edit: Tenancy Renewal!
The process to renew our tenancy with buckley frayne took less than 24 hours. It's important to note that this was the same stress-free, smooth experience we had at the beginning. I love the consistency in delivering quality service.
Leah Shenton was amazing. She advocated for both the landlord and us, the tenant, adequately without any bias. She communicated quickly and effectively with us as well as sent the required documents very swiftly. I totally recommend her service.
Tenant
1st Oct 2024 (15 weeks ago)
E Hemmings
Ami was great help
30th Sep 2024 (16 weeks ago)
G Connors
From finding the place on Zoopla, to booking a viewing and moving in, everything was very quick and the staff were very helpful.
Tenant
27th Sep 2024 (16 weeks ago)
K Thompson
Had a great experience with Buckley Frayne, especially with our letting agent Sam Evans! He couldn’t have been better, got everything sorted for us ASAP and was so professional and lovely while doing so. Thank-you
Landlord
27th Sep 2024 (16 weeks ago)
J Gorman
Leah is an absolute superstar, always willing to help with even the smallest of requests. She is so friendly and kind, she makes anything to do with our apartment incredibly easy and always goes above and beyond!
18th Sep 2024 (17 weeks ago)
N Ord
Sam Evan’s was a great agent who helped us with renting our first apartment!
Tenant
18th Sep 2024 (17 weeks ago)
Dominic
Avoid at all costs, these guys are absolute con artists. I viewed a property and then put down a deposit while they "seeked approval" from the landlord. They then made up some BS and tried to talk me into a bidding war with some Imaginary competitors. You can't get away with this style anymore, people will catch you out and let others know about it (as I'm doing now) . Oh and yes, it was the management that tried this tactic on me, only once they saw what I earn on a piece of paper did they introduce me to the so called "bidding war"... the place is rotten to the core and dont believe this belittling response below ???? . Please, for your own sake, find an estate agency with morals and higher levels of professionalism.
17th Sep 2024 (17 weeks ago)
S Brant
I have been very impressed with Buckley Frayne since the get go. I have always had quick responses when calling or emailing with any queries and they have always been helpful.
I was also very impressed that my flat has been freshly painting and had a new carpet put in before my move in date.
Tenant
16th Sep 2024 (18 weeks ago)
C Cox
I had a great experience being a tenant with Buckley Frayne and had 0 problems throughout the tenancy.
Tenant
13th Sep 2024 (18 weeks ago)
A Brown
Great experience, Sam who helped us through the whole process was very friendly and responsive. Would recommend to anyone looking to rent a place in Manchester.
Tenant
12th Sep 2024 (18 weeks ago)
A Doran
Great experience, friendly and professional. Sam was quick to respond to any queries and super helpful with the process.
9th Sep 2024 (19 weeks ago)
S S
I'm thrilled that Buckley Frayne helped me find an incredible property to stay in! The location and the view are perfect. big thanks to Christian Mcleod 10/10!!????
Tenant
9th Sep 2024 (19 weeks ago)
J H
Incredible letting agent! I have been a landlord with Buckley Frayne managing property for me for over ten years and they have been excellent.
Always answer the phone, are very quick with turning over void periods between tenancies.
Christian McLeod has been amazing in helping with the turn around process, so quick and seamless.
Can't recommend enough!
Landlord
9th Sep 2024 (19 weeks ago)
K Benson
Such a stress free and clearly explained process from arranging the viewing all the way through to move-in, Sam Evans was such a great help, so friendly and transparent. The best experience I’ve had with a lettings agent so far
Tenant
5th Sep 2024 (19 weeks ago)
C Arthur
Had such a great and easy experience. Sam Evans made our whole move in stress free, helped us quickly with concerns/ queries and always kept us in the loop with the whole process. Highly recommend!
Tenant
4th Sep 2024 (19 weeks ago)
A Sturt
Would highly recommend Buckley Frayne, especially Sam Evans who helped us find a property and made the whole process a lot easier for us!
2nd Sep 2024 (20 weeks ago)
M Jones
Took time off work to travel for an hour to view a property I had enquired about twice. After arriving I was told the property I wanted had already gone so they'd booked me in to view a different (worse) property at the same address, without telling me. The property did not suit my needs and as such the viewing was a complete waste of my time.
To make things worse it was a group viewing (which they also didn't tell me), the estate agent showed up late, and didn't have the code for the lift so said we'd need to take the stairs to the sixth floor.
Despite the positive Google reviews, it was a horrible viewing experience. I'll not be enquiring about any Buckley Frayne properties again in future.
31st Aug 2024 (20 weeks ago)
G Davies
Overall I was very impressed with Buckley Frayne’s customer service, they actioned repairs very quickly and were good at keeping in contact throughout my tenancy.
The flat however wasn’t super clean (and they hid the fact that the lift wasn’t going to work when showing me the property - had to walk up three flights every day!) At the end of the tenancy they charged me for cleaning after I left even though it wasn’t particularly clean when I moved in.
Overall though they are significantly better than other estate agents I’ve used in the past!
Tenant
30th Aug 2024 (20 weeks ago)
P Delea
I been with BuckleyFrayne for a good few years and can only great things about them, they are professional and very easy to deal with,
23rd Aug 2024 (21 weeks ago)
S manupati
I always had a quick and timely response/help to any issues raised by me about the apartment
Excellent response from Cameron Williams from Buckley Frayne when my front door lock would not open and I was getting late for work.
Emergency locksmith was organised and sorted out within one hour.
Very professional and job well done.
Tenant
23rd Aug 2024 (21 weeks ago)
J Cordingley
I’m a landlady of a property managed by Buckley Frayne and I have had nothing but professional service from them since I bought the property through them 4 years ago.
Most recently my tennant’s contract was coming to an end and they were leaving. Buckley Frayne managed the re let swiftly from around 6 weeks before the contract was up, keeping me informed and replying to any queries I had almost immediately . Some minor work also needed doing to get the property back to new and Cameron was in charge managing this. At all times he asked me how I wanted to proceed with the work once the quotes were in and informing me about finding new tenants. New tenants were found rapidly with a tight turn around of the old ones leaving. The work was completed on time and the new tenants have moved in all to plan.
Well done once again Buckley Frayne.
Landlord
23rd Aug 2024 (21 weeks ago)
J Foy
Amazing
23rd Aug 2024 (21 weeks ago)
R Pennington
We would like to say a huge thank you to Buckley Frayne and especially Sam Evans who made the transition for me and my partner renting a flat together very seamless. From the initial viewing to the move in date, it has been a great experience and Sam has been fantastic. We would recommend to anyone. Thanks again.
Tenant
21st Aug 2024 (21 weeks ago)
R Thomas
Sam was very helpful throughout the move-in process
15th Aug 2024 (22 weeks ago)
K Leeds
Great experience with Buckley Frayne and with Sam specifically when moving into our flat. Really smooth process, great communication throughout, friendly and transparent. Very happy, would recommend to anyone renting in Manchester.
Tenant
15th Aug 2024 (22 weeks ago)
A Joshi
Amileigh was very professional throughout the viewing and letting process. It all went very smoothly.
Tenant
13th Aug 2024 (22 weeks ago)
K Rogerson
Needed small scale works completed on an apartment before finding suitable tenants. Amileigh has been fantastic start to finish - efficient, experienced and brilliant communication.
Landlord
12th Aug 2024 (23 weeks ago)
M Suiza
First time we used Buckley Frayne as an Estate Agent for renting out our flat and we haven't been disappointed.
The team is very professional, friendly & responsive The star of the team for us was Sam - one of a kind!
Sparkly personality who knows the market, understands the needs of his customers, very friendly, professional, respectful and super responsive. No questions or requests were too much and we received a great service from the beginning to the end. Super happy with the tenants he found us????
Would 100% recommend Buckley Frayne and hopefully in the future we can do further business together.
Landlord
9th Aug 2024 (23 weeks ago)
J Campbell
Christian very helpful 1st class
9th Aug 2024 (23 weeks ago)
S Jones
Our agent Sam Evans was amazing - he was professional and very knowledgable of the building we were moving into and the local area. His communication was great and we were kept informed of the entire process, from viewing the property to moving in. Thanks!
Tenant
7th Aug 2024 (23 weeks ago)
A Teles
So far everything went well, the agent, Amileigh Bowles has been very helpful and the renting process was straightforward.
Tenant
7th Aug 2024 (23 weeks ago)
M Davoodi
I have been working with this agent for several years and I was always satisfied and my problems were always handled with energy and good manners and my problems were solved as soon as possible and they are wonderful.
5th Aug 2024 (24 weeks ago)
D Leach
Sam Evans was really kind and engaging during our experience of trying to find somewhere to live. He was very helpful and approachable during our application process. He made what is usually a very stressful and long process seem simple and seamless.
3rd Aug 2024 (24 weeks ago)
A Cunliffe
Sam Evan’s at Buckley frayne was the best estate agent I have ever come into contact with, so lovely, so knowledgeable and genuinely cares that you find a place that’s right for you :)
2nd Aug 2024 (24 weeks ago)
X Qi
As a renter in Princess house for 2 years, I really appreciate them to provide a good house for me, especially Christian McLeod who always happy to help me, thank you.
Tenant
31st Jul 2024 (24 weeks ago)
N IT
As a Landlord I have had dealings with over a dozen agencies over the past 15 years with varying levels of satisfaction or dissatisfaction. By far Buckley Frayne are without doubt the best of them all.
On a day to day basis, I mainly deal with Amileigh now. She is very friendly and efficient at what she does. I have absolute confidence that whenever she has to get something done for me, she gets it done. I never have to chase for anything. She is a real credit to the company.
Keep up the good work!
Christian Fleming.
Landlord
29th Jul 2024 (25 weeks ago)
T Tarkan
Quick efficient help by Cameron Williams with managing of fixing the door issue for me as a tenant on the weekend ????
Tenant
28th Jul 2024 (25 weeks ago)
Jake
Buckley Frayne have been extremely helpful with any queries or issues that we have experienced throughout our tenancy, Cameron Williams in particular has been amazing with us.
Tenant
28th Jul 2024 (25 weeks ago)
S Vincent
Amazing experience as a tenant. Clear communication throughout the rental process with Ami sorting everything so I could move in a week after viewing and during my tenancy with any issues being sorted quickly. Thank you to Cameron who had my radiator and boiler fixed the very next day!!!
Need more agencies like this!!
Tenant
26th Jul 2024 (25 weeks ago)
Badrukle
I rented with them back in 2019 to 2022, they were very helpful and always responded fast to any of my issues. Now I’m back and Sam Evans helped in finding the apartment that I wanted. The experience was great, from viewing to signing the paperwork. Super quick and easy.
Tenant
24th Jul 2024 (25 weeks ago)
A Berry
Thank you Cameron for the quick response in fixing the lights. I really appreciate it. I raised the issue and within a week (3 working days) it was fixed. AMAZING!
24th Jul 2024 (25 weeks ago)
A Mcnulty
Everything was done in a quick and easy manner, any questions I had were met with fast replies, all in all a great experience I had no issues whatsoever. And all the staff were polite.
24th Jul 2024 (25 weeks ago)
J Ng
The team at BuckleyFrayne have been looking after my property for over 10 years. BucklyFrayne look after both the tenant and landlord.
Landlord
23rd Jul 2024 (25 weeks ago)
A Afropong
It's been a great experience renting with Buckley Frayne the last 3 years.They promptly dealt with queries and repairs.Will highly recommend them as good estate agents
Tenant
23rd Jul 2024 (25 weeks ago)
A Christie
We had such a great experience moving and viewing the property due to Amileigh Bowles. She was fantastic at staying in touch, always came the the viewings smiling and went about and beyond to help us.
23rd Jul 2024 (25 weeks ago)
K Vizdalova
I have been renting with Buckley Frayne for a number of years now and never had a single reason to complain. Consistently excellent service. Hannah is a great agent and whenever I need help, I know I can count on her to respond quickly and get the situation resolved on the same day
Tenant
22nd Jul 2024 (26 weeks ago)
L odumosu
The customer service is absolutely terrible with this company. Please read the replies to the low rated reviews, and don't be fooled by the high reviews as they ask tenants to complete when they first move in at the promise of being entered into a prize draw to win £1000. After living at this property we have experienced so many issues and when we report we are met with the rudest replies. We have wasted so much money since moving in fixing the issues that they should be handling.
Tenant
16th Jul 2024 (6 mo. ago)
Y Thet
I had an outstanding experience with Buckley Frayne, particularly thanks to Ami, who helped me secure a room in Beetham Tower. Ami made the entire letting process incredibly easy and stress-free. Her professionalism and efficiency were evident throughout. She was always prompt in her responses, addressing all my queries swiftly and thoroughly. I couldn't have asked for better assistance. I highly recommend Buckley Frayne and Ami for anyone looking for a seamless and pleasant letting experience.
Landlord
16th Jul 2024 (6 mo. ago)
Dina
My tenancy through Buckely frayne estate agency couldn't have been better.
Christian McLeod truly made every process easy, he has also been very kind, helpful and swift to respond to any of my queries.
Many thanks to Christian.
I highly recommend using Buckley Frayne as your estate agent!
Tenant
16th Jul 2024 (6 mo. ago)
C Bergamo
Buckley Frayne estate agents have all been very helpful, professional, friendly, polite and prompt with all the enquiries I've had over the 3 years I've been a tenant in one of the properties they manage.
I would highly recommend their services.
It gives me peace of mind to know I can rely on their team if any issues arise.
Tenant
15th Jul 2024 (6 mo. ago)
M Saberian
The process of tenancy agreement renewal was very smooth which was handled by Cameron. Thanks!
Landlord
13th Jul 2024 (6 mo. ago)
K Nam
Prompt response and action when maintainance require
10th Jul 2024 (6 mo. ago)
J Tumath
I'm a tenant and since Buckley Frayne took over managing my property from the previous estate agent, I've had much better help and support from Buckley Frayne's property manager. My experience with them is that they have been a company that has come across to me as caring about the tenant and the landlord equally in the way they provide their services.
Tenant
10th Jul 2024 (6 mo. ago)
C SB
Sam provided a very professional service and immediately built a relationship of trust. Sam helped me arrange an apartment effortlessly and quickly, I would recommend Sam to anyone looking to rent property. Charlie SB
Tenant
5th Jul 2024 (6 mo. ago)
D Spilsbury
Always very prompt and helpful responses when raising issues, an all round great experience when compared to other letting agents
Landlord
4th Jul 2024 (6 mo. ago)
A Panwar
I recently had the pleasure of working with buckleyfrayne, and I couldn't be happier with their service. From start to finish, they were professional,
responsive and attentive. The property was amazing and maintained
All our queries and concerns were taken care of on the same day, which is usually not the case with other letting agencies.
Easy process of verification and contract.
Sam Evans was really professional with clear communication and friendly throughout. Any concerns that I had were resolved very promptly by him.
Tenant
4th Jul 2024 (6 mo. ago)
T Elson
very friendly and fast responding
4th Jul 2024 (6 mo. ago)
C Toh
Buckley Frayne is an excellent agency; they've made my rental process incredibly smooth. I'd like to extend a special thanks to Christian McLeod, who has consistently been polite and professional. He responds to my emails almost instantly and always assists me efficiently with any issues that arise. When I had a leaking pipe in my kitchen, I contacted Christian, and he had it fixed by the next day. He also arranged for a new fridge within a week without any delays. Now, with my washing machine broken, Christian is actively coordinating with the contractor and the landlord to resolve the issue. I'm confident it will be sorted out soon. Without a doubt, Buckley Frayne is a 10 out of 10 agency, especially with a helpful staff like Christian!
Tenant
1st Jul 2024 (6 mo. ago)
C Chow
Renewing my lease was a joy, thanks to Christian! He was extremely helpful, timely, and efficient. His friendly demeanor made every interaction pleasant, and he consistently followed up to ensure everything was perfect. I couldn’t be happier with his exceptional support. Highly recommend Christian as an outstanding agent!
Tenant
1st Jul 2024 (6 mo. ago)
F Johnson
Our agent Christian has been great from the start and throughout our tenancy, would definitely recommend!
Tenant
27th Jun 2024 (6 mo. ago)
N R
I recently contacted Cameron Williams in relation to my tenancy.
I was really impressed with the level of service I received. Cameron was very responsive and helpful, and was able to resolve my issue quickly.
I was completely impressed with Cameron's professionalism. Thank you Cameron. Best Wishes
Tenant
24th Jun 2024 (6 mo. ago)
A Robinson
It was outstanding experience. I am extremely happy with the service we received from Buckley Frayne. I would say we have been very lucky to rent a house with them, considering the quality of estate agents in Manchester. Especially, Christian is one of the best agents I’ve ever met, very helpful and professional.Easy to contact and i definetely recommend and we are looking forward to moving into our new property.
Tenant
20th Jun 2024 (6 mo. ago)
L Madeleine
We have had a really good experience with Buckley Frayne so far. Our application was sorted out quickly and we were continually updated by the company. The estate agent Sam Evans has been friendly and very responsive! We would definitely recommend.
13th Jun 2024 (7 mo. ago)
J Alava
I am very happy with the efficiency of this team and how communicative they are. Made everything seems so easy. Sam Evans was with us all the way and made this process so much simpler
11th Jun 2024 (7 mo. ago)
N Cretu
We rented 3.5 years with Buckley Frayne and I must say we’ve been very lucky to rent a house with them, considering the quality of estate agents in Manchester. Agents are always nice and knowledgeable. Christian is one of the best agents I’ve ever met, very efficient and professional.
Tenant
3rd Jun 2024 (7 mo. ago)
Z WANG
Smooth rental process. Sam has been very supportive.
Tenant
25th May 2024 (7 mo. ago)
C Alabi
Amileigh was interactive when I met her at the viewing, understanding of my situation at that time, and a excellent communicator.
22nd May 2024 (7 mo. ago)
Z Claxton
The whole process from start to finish was really easy, we had honest and thorough explanations of how the flat was and we had the whole process talked through with us. Would definitely recommend to other people. Special shout out to Sam Evans for being so helpful and friendly
18th May 2024 (7 mo. ago)
A Innocent
Ami is a fantastic agent. She handled our contracts with great professionalism and attention to detail. She was kind, calm, and collected throughout the entire process, from viewing to key collection. Ami was also very informative, providing us with all the necessary information in a straightforward manner.
Tenant
17th May 2024 (8 mo. ago)
J Cresswell
The process was made smooth and easy with all the help from Sam Evans.
15th May 2024 (8 mo. ago)
S Ali
The entire process was so smooth! Sam made sure everything was clear and explained everything in detail. All our queries were addressed quickly. Thank you!
10th May 2024 (8 mo. ago)
A City
The easiest and quickest moving process I have ever experienced.
5th May 2024 (8 mo. ago)
Y Yesodharan
Sam from Buckleyfrayne helped me rent a property recently, and I have to say that I am really happy with their service. Their staff was extremely helpful, professional, and attentive right from the start. Their outstanding service has made my rental experience extremely pleasant.I would strongly recommend Sam from Buckleyfrayne to anyone wanting to rent a home.
Tenant
4th May 2024 (8 mo. ago)
Alice
Recently rented a property with Buckley Frayne. Sam provided excellent service from our first enquiry to moving in. Highly recommend this agency and specifically Sam!!
Tenant
4th May 2024 (8 mo. ago)
Z C
The overall experience was excellent, the agents are very willing to communicate and helpful. We viewed two properties and found the ideal one.
We would like to thank Amileigh Bowles of Buckley Frayne for her patience and professionalism. She helped us move into our new flat smoothly and timely.
Tenant
30th Apr 2024 (8 mo. ago)
O Mitchell
Buckley Frayne have been an absolute pleasure to work with. All the staff with a particular special mention to both Sam & Amileigh have gone above and beyond, to ensure my property could be back on the market and now fully let. I highly recommend this agency without reservation.
Landlord
28th Apr 2024 (8 mo. ago)
C Lee-Alker
I am renting a flat in Manchester via Buckley frayne.
Sam has been amazing! He’s very warm and welcoming both in person and on email. I felt that he was very knowledgeable about the property and the process of this specific building. Any queries he’s very quick to reply and I really feel like he would go above and beyond for all his clients.
Tenant
27th Apr 2024 (8 mo. ago)
A GAFOOR
I recently rented a property through Sam from Buckleyfrayne, and I must say, I am extremely pleased with their service. From the outset, their team was professional, attentive, and incredibly helpful. They made the entire process seamless and stress-free, addressing all my concerns with promptness and courtesy. Their thorough understanding of the property market, coupled with their dedication to their clients, truly sets them apart. I would highly recommend Sam from Buckleyfrayne to anyone looking to rent a property; their exceptional service has made my rental experience a very positive one.
Tenant
27th Apr 2024 (8 mo. ago)
S ouseph
Based on my experience this is an excellent and extremely efficient letting agent. From the initial viewing to signing the contract, everything was made so easy and very quickly .recommended strongly
Landlord
26th Apr 2024 (8 mo. ago)
J Adonis
Absolutely amazing experience dealing with Buckley Frayne - extremely professional and friendly team. Amileigh Bowles, Sales and Lettings manager, went above and beyond to help me find a beautiful new home in Manchester's fabulous Northern Quarter. I would highly recommend Buckley Frayne and Amileigh to anyone!
Buyer
16th Apr 2024 (9 mo. ago)
M Osman
The service was professional, timely in responses, prompt in appointments, clear in communication, supportive in guiding through the process and progression. The apartment was in excellent order on moving in and i was informed who would be my property manager going forward.
Tenant
12th Apr 2024 (9 mo. ago)
C Viljoen
Our experience from start to finish was exceptional. We felt very well informed and like Sam had our best interests at heart. The process was efficient and a really enjoyable experience, which makes a change!
5th Apr 2024 (9 mo. ago)
W Hartnett
Sam Evans was a fantastic estate agent - super helpful throughout the whole process
4th Apr 2024 (9 mo. ago)
J Taylor
We've been renting a property managed by Buckley Frayne for almost 4 years now and have had a great experience from start to finish. The team were super helpful and efficient with our move in/viewings even during the lockdown period and have been great managers ever since, responding to requests in a timely manner and providing a high level of service when it's needed.
Tenant
27th Mar 2024 (9 mo. ago)
N El-khatib
Buckley Frayne have been great from the moment I walked through their door. The staff and in particular Emily, have been really helpful and extremely quick to respond to any queries I have had. I would recommend them to anyone who may be looking to rent out a property.
Landlord
26th Mar 2024 (9 mo. ago)
S Kuttikrishnan
Efficient, helpful and understanding
I have had a quite positive experience with Sam Evans . He has been supportive and transparent
19th Mar 2024 (9 mo. ago)
P Muldoon
Amileigh was really helpful throughout our entire tenancy and really made life easier for us. She was very friendly and approachable from the start and any issues that arose she always dealt with them with genuine care and professionalism. I’ve had bad experiences with estate agents in the past so it was a pleasant surprise to have such a good experience. I would highly recommended anyone looking to rent a property to get in touch with Amileigh and the Buckley & Frayne team.
Tenant
14th Mar 2024 (10 mo. ago)
D Guchhait
I had an outstanding experience with Mr. Sam Evans and his company throughout the process of renting a property. Mr. Evans went above and beyond to assist me from the very beginning until the final handover of the rental property. His professionalism, knowledge, and dedication were evident at every stage of the process. He patiently addressed all my queries, provided valuable insights, and ensured a seamless transition into my new rental home. Thanks to Mr. Evans and his team, the entire renting experience was smooth and stress-free. I highly recommend Mr. Sam Evans and his company for anyone seeking exceptional service in property rentals.
Tenant
11th Mar 2024 (10 mo. ago)
V Daet
Sam is a great agent, thank you for making my move hassle free!
5th Mar 2024 (10 mo. ago)
A Brassey
Superb service from Emily, great communication throughout. The washing machine needed repair / replacement, various options offered, in the end it was replacement. A new machine was installed, the old one taken away, absolutely no hassle to me, or the tenant, all done efficiently.
Would recommend both Emily and Buckley Frayne, been using them now for about 6 / 8yrs to manage my apartment.
Landlord
5th Mar 2024 (10 mo. ago)
April
The experience has been really easy renting through Buckley Frayne from start of the process to move in. Sam has been great throughout the renting process. After an issue with my current agent Sam has been really patient and helped me secure the flat
Tenant
4th Mar 2024 (10 mo. ago)
Anonymous Tenant
Excellent service provided by Staff (Sam).
Tenant
29th Feb 2024 (10 mo. ago)
Aaronmente
The support provided by the team has been amazing from the very beginning. All our queries have been handled very professionally and the treatment has been very friendly. Amileigh has been brilliant to work with as has the rest of the team, Emily, Sam and Christian. Would definitely recommend to everyone.
Amileigh Bowles was incredibly helpful. It was our first time renting and this has been the easiest process. She took care of everything. When we had questions she answered them and when she didn’t, she reached out to someone who could. We felt supported all throughout this process and we’d love to work with her in the future.
Tenant
26th Feb 2024 (10 mo. ago)
I Vegah
On first impression and viewing of flat up until moving in was all smooth. Once living in the flat, things only got done if we were in touch with the landlord. If you end up being a tenant in one of their properties, make sure to build a relationship with the landlord if possible.
Tenant
26th Feb 2024 (10 mo. ago)
A Gorman
Easy from start to finish, quick process with all information given when needed. Recommended to friends and family. Cameron was a dream to work with!
26th Feb 2024 (10 mo. ago)
C Easterbrook
Sam was amazing at our time with Buckley frayne, credit to the company
25th Feb 2024 (10 mo. ago)
G Walker
My experience was great and I would very much recommend to a friend. Sam Evans was super helpful in answering all of the questions I had throughout the process and made it as easy as possible and stress free!
24th Feb 2024 (10 mo. ago)
M Jones
The whole agency seemed well organised and always on hand to handle queries, moving in was as smooth as it gets and post move- in anything that's been required has been dealt with swiftly and professionally with lovely customer service.
Tenant
23rd Feb 2024 (10 mo. ago)
A Mobin
Can't thank Buckley Frayne enough for helping us find the perfect home for us. Being international students, finding an appropriate family home appeared to be way too stressful (in fact frustrating) to us until we came across Buckley Frayne and especially their employee Amileigh Bowles. Amileigh from Buckley Frayne has been truly prompt, easygoing and warm throughout. She made our moving in process pretty much effortless. A big thumps up for Buckley Frayne. Looking forward to having a great experience with Buckley Frayne till the end of our stay.
Tenant
22nd Feb 2024 (10 mo. ago)
L noor
Excellent standard of service … always professional, pro-active, responsive & reliable. Thank you team!
22nd Feb 2024 (10 mo. ago)
H Ajoku
I had the pleasure of working with an agent named Sam Evans, who proved to be exceptional throughout the entire process of renting a flat from this agency. His professionalism and efforts made the experience remarkably smooth and easy. I highly recommend Sam.
Tenant
22nd Feb 2024 (10 mo. ago)
E Bailey
No problems or surprises, Leah made the whole process so straight forward, a dream to work with!
21st Feb 2024 (10 mo. ago)
Josie
Recently rented a property with Buckley Frayne - it has been a great experience which i would recommend to others. A big thanks to Sam Evans who has been our estate agent and has been brilliant. He was incredibly helpful, friendly, and responsive to any queries we had from start to finish, making the whole process of moving into our new apartment super easy.
Tenant
15th Feb 2024 (11 mo. ago)
F Anukam
I am currently renting a flat through Buckley Frayne, and I must say Christian has been exceptional. His communication skills are top-notch, and he always takes the time to understand my needs. Christian’s considerate approach has made my renting experience smooth and hassle-free. I highly recommend him to anyone seeking professional and attentive service.
Tenant
14th Feb 2024 (11 mo. ago)
A Shelke
I am happy and satisfied with the Agents :)
Best in the City, I highly recommend them.
14th Feb 2024 (11 mo. ago)
P beacon
Excellent service throughout the time they have managed my property.
Landlord
14th Feb 2024 (11 mo. ago)
I Stanton
Excellent experience with Buckley Frayne. Sam made what I was expecting to be a very stressful experience super easy and even showed me the property for a second time last minute when I needed to firm up my decision. Communication has also been very efficient, always able to reach someone on the phone and all requests for extra information responded to promptly and professionally.
12th Feb 2024 (11 mo. ago)
C Chettoe
First class service from finding tenants to organising repairs. Apartment in capable hands.
Landlord
11th Feb 2024 (11 mo. ago)
J Hill
Excellent and attentive service from start to finish Amileigh has been amazing. Answering all our queries and helping us through it all.
8th Feb 2024 (11 mo. ago)
H Phuong
Sam is really supportive and always provide instant reply for any concerns and queries. I have a great experience when working with him.
5th Feb 2024 (11 mo. ago)
A Peet
I'd absolutely recommend Buckley Frayne, particularly Sam Evans who was proactive and responsive to any queries we had from start to finish which enabled us to get us moved in pretty speedily and smoothly.
Tenant
5th Feb 2024 (11 mo. ago)
Jimmy
Friendly, professional and quick response throughout the process, good guidance for the procedures steps by steps.
2nd Feb 2024 (11 mo. ago)
O Pearce
Buckleyfrayne has been great throughout this process of renting a property. They were very responsive and got things done quickly which was extremely helpful. I would definitely recommend them. Sam Evans was the estate agent looking after us and he did a great job. He was very helpful with showing us how everything worked upon arrival and has since been checking in. I would recommend Sam!
Tenant
2nd Feb 2024 (11 mo. ago)
Maddie
It is a very responsible agency compared to those we tried in the Manchester area.
30th Jan 2024 (11 mo. ago)
JW
Sam was brilliant throughout the whole process, concise and clear in responding to all queries. Made what would be a stressful situation for many, hassle free and easy. Would recommend to all!
26th Jan 2024 (11 mo. ago)
C S
A smooth rental experience, with communication and everything well explained and organised. Sam was really nice and very helpful.
Tenant
25th Jan 2024 (11 mo. ago)
M Suchecki
Sam was a wonderful agent, kept me up to date and made sure I was happy along the entire process
24th Jan 2024 (11 mo. ago)
K Singh
Sam was very professional, detail-oriented, and helpful to ensure the entire journey, from signing the agreement to moving in, was smooth and hassle-free for us.
Tenant
22nd Jan 2024 (11 mo. ago)
S c
My experience with Buckley frayne has been great and Sam was great and communicating and was friendly and helpful!
21st Jan 2024 (11 mo. ago)
A Silva
Amileigh made my move so easy and quick couldn't ask for anything more
Tenant
19th Jan 2024 (11 mo. ago)
K Burudi
Sam was incredibly helpful and made every step of the process clear and easy. His customer service was 10/10
18th Jan 2024 (11 mo. ago)
K Wojcik
Had a really pleasant experience, Sam Evans was friendly and knowledgeable, as well as helping us move in as quickly as possible.
Tenant
17th Jan 2024 (1 year ago)
D Bratt
Sam at Buckley Frayne was absolutely brilliant. He was incredibly helpful and made the whole process of moving into our new apartment incredibly easy. Thank you again Sam!
Tenant
10th Jan 2024 (1 year ago)
T george
The process was fairly straightforward, all quereies were answered in a timely manner. The contract and referencing were striaghtforward, usually this is a nightmare but Buckley Frayne's methods are excellent! The move in was perfect, everything was conducted in a timely manner and with upmost professionalism!
Tenant
7th Jan 2024 (1 year ago)
R patel
A great person with good sense of humour and great communication skills
3rd Jan 2024 (1 year ago)
H donovan
My experience as a new tenant on this occasion has probably been the best yet as the agent I did the viewing with answered all my questions in a professional, knowledgeable and honest way which continued through the whole process of securing the tenancy.
Tenant
2nd Jan 2024 (1 year ago)
Scorch62575
Mostly good experience renting except when it came to the lack of assistance replacing lightbulbs that had blown. The ceiling is around 8'4" high. I offered to replace them myself if I had a suitable ladder since I am not tall enough to reach them even while standing on a chair. They bluntly informed me they did not have a ladder and did not offer any alternate solutions. To save having to spend the rest of my tenancy in partial darkness, I unnervingly had to use the bent and wobbly lean-to ladder from the bin storage area (pictures included).
Tenant
28th Dec 2023 (1 year ago)
Anonymous Tenant
My agent was Sam Evans,
The actual explanation of professionalism and smoothness
Never seen an agent as patient and smart both in brains and fashion.
Sam was very helpful and swiftly responsive on this transition.
Sam kept time on all appointments despite coming all the way from Manchester. I have had so many agents and i am in the same industry but i wished we worked together.
Very professional and well composed.
Tenant
19th Dec 2023 (1 year ago)
S Faulkner
Seamless experience from start to finish. Sam was fantastic throughout the whole process. On time, efficient, knowledgeable and friendly! Any questions I had were answered promptly and now we get to sit back and enjoy our new space just in time for Christmas!
19th Dec 2023 (1 year ago)
R Grimshaw
I have recently rented a property through Buckley Frayne and I have nothing but praise! From start to finish, I have been pleasantly surprised, normally a house move is extremely stressful, however everyone on the team have been excellent in communication and helping us with any queries, resulting in a much less stressful move. ALL of the staff were friendly and reliable.
I highly recommend! ***** 5 Stars!
Tenant
19th Dec 2023 (1 year ago)
A Clark
Sam Evans was great
16th Dec 2023 (1 year ago)
V Mansfield
Very happy and satisfied with Sam Evans’s help in regards to renting our new property.
Thank you!
Tenant
13th Dec 2023 (1 year ago)
M *
Sam and the Buckley Frayne team understand how challenging the current rental market can be and were exceptional throughout the entire letting process. Sam was very responsive with his communication and easily accessible which was immensely valued.
Landlord
7th Dec 2023 (1 year ago)
kcalb28
Buckley Frayne has been incredibly supportive and responsive, I fairly enjoyed the overall experience. I also want to thank Sam Evans, who has been incredibly helpful, he made the overall move in experienmce quite easy and less stressful.
Tenant
18th Nov 2023 (1 year ago)
L Owen
Had a great experience moving into my new home with help from Sam Evans. Seamless transition and great communication. Nothing but praise to be said !
Buyer
10th Nov 2023 (1 year ago)
N Bird
I found Amileigh to be a very professional and informative member of the Bruckley Frayne team. She gave us advise on how to make the most of our property and promptly found us a tenant.
Landlord
10th Nov 2023 (1 year ago)
B Tian
Very nice service from Amileigh, thank you very much! 10/10 recommand!!
2nd Nov 2023 (1 year ago)
E Wright
This was my first time renting and I had a lot of worries and nerves but Buckley Frayne made my whole move in process so easy and stress free.
Any questions I had were answered within a day.
Tenant
20th Oct 2023 (1 year ago)
A Cockbain
The estate agent was prompt with our enquiry and has been very accomodating to our application process difficulcties when some of the tenants were away. Sam is a credit to the estate agency with his promptness and attention to detail.
19th Oct 2023 (1 year ago)
M ?uba
Amileigh is very friendly and helpful. Very professional and ready to answer any inquiries you might have. I had no issues moving in, or paying the tenancy fees as I was directed every step of the way. It was very smooth and stress free.
Tenant
11th Oct 2023 (1 year ago)
M Lavender
We have had a great experience with Buckley Frayne and would highly recommend them. We began renting with them 1 year ago and the staff have been very helpful during our tenancy, and also during the move from one property to another. The process was made easy and comfortable. Thank you!
Tenant
10th Oct 2023 (1 year ago)
G Whitfield
Sam was brilliant and very helpful throughout securing our rental
Tenant
26th Sep 2023 (1 year ago)
R Zhao
good and professional service.
20th Sep 2023 (1 year ago)
O Abu
Amileigh was wonderful. She made the renting process seamless from start to finish.
Tenant
19th Sep 2023 (1 year ago)
D Petrova
I am grateful to Mr Sam Evans, who was really helpful during my search for a new apartment. He listened carefully to my wants and requirements and directed me to properties that were a wonderful fit. Additionally, his timely responses to all of my questions gave me peace of mind.
12th Sep 2023 (1 year ago)
C
My daughter rented a property for a year and kept the place immaculate. The agent tried for two weeks to extort a substantial amount of the deposit from her for items either not listed in the inventory or for cleaning inside a boiler cupboard which had never been opened, or for items already listed as stained on the inventory. I suspect this was a rogue agent as we checked reviews before renting and they were good. Eventually returned all the deposit but noone should have to battle for what is theirs legally - especially someone as decent and conscientious as my daughter
10th Sep 2023 (1 year ago)
V Bafna
I recently rented a property with the help of Buckley Frayne. Amileigh was very helpful throughout the whole process. Cleared all my doubts almost immediately and made sure the moving in process was as smooth as possible. Highly recommend Buckley Frayne
Tenant
8th Sep 2023 (1 year ago)
V Loome
Since I moved into the property in 2020, I have enjoyed excellent services with the help of Samantha. The services continues under Amileigh and her professionalism and standards is unequivocal. The entire team has been excellent throughout my stay and my needs carted for promptly and in a timely fashion
I am thankful for all the services and support from the team
Tenant
6th Sep 2023 (1 year ago)
M Bhaagwat
My experience was great as they responded to me and my friend as soon as we put an enquiry. I can say that they literally saved me because I would be homeless as the other agencies were not communicating at all. I owe them one
6th Sep 2023 (1 year ago)
A frhn
Me and my friend are so impressed with Amileigh. She is very positive and competent & makes everything much easier. Very organised in terms of the viewing, the apartment that she showed, application and referencing check. Everything is so smooth. If there is more than 5 stars , I would really love to give more 6/7 stars for bonus performance.
6th Sep 2023 (1 year ago)
C Foster
It has been a pleasure getting started and renting our property with BuckleyFrayne. From applying for the property to filling out application forms to then moving in to the property. It has been really straight forward and easy. I would definitely recommend this company to my friends and family in the future.
Also would like to thank Ami-Leigh for making our experience so easy and helping us with the applications and explaining everything fully to us.
Tenant
6th Sep 2023 (1 year ago)
Afiq
Buckley Frayne did a really good job handling the whole process with us. They assisted us a lot and were really fast to respond to us with any enquiries we had. A big shoutout to Amileigh who helped made the referencing and moving in process really smooth and stress-free.
Tenant
6th Sep 2023 (1 year ago)
P charalambous
Christian has been the most professional and at the same time friendliest estate agent I have ever worked with. He was consistently reliable to replying my emails and reassuring us with any issues/questions we had. A star example in the industry. Buckley Frayne know how to choose their staff and I would greatly recommend renting from them.
Tenant
5th Sep 2023 (1 year ago)
G sathur119
Christian McLeod done an excellent job in finding a perfect house for me. I'm impressed with the highly professional service by him and his company.
1st Sep 2023 (1 year ago)
T Han
I've been thoroughly impressed by Buckley Frayne, especially their property manager, Amileigh. She's not only highly competent but also exudes a positive and can-do attitude. The level of customer service they provide is truly exceptional.
31st Aug 2023 (1 year ago)
K chow
Ami is very supportive. She always replies to our questions promptly.
26th Aug 2023 (1 year ago)
J Graham
They are great! We have dealt with 3 members of staff while working with them, and each has been brilliant. They are always helpful, friendly and polite.
25th Aug 2023 (1 year ago)
K Yu
The team at Buckleyfrayne is very professional. Definitely recommend to anyone finding a home for rent.
Tenant
24th Aug 2023 (1 year ago)
C yelgel
It was amazing experience to let property from you. Especially, the staff in your agency were very professional. They help a lot for our every concerns. We reached to the agency whenever we need help or have a problem. It was invaluable experience. Thanks
Landlord
24th Aug 2023 (1 year ago)
Y Green
Excellent company, have helped us with everything we have asked for! Would recommend to anyone.
24th Aug 2023 (1 year ago)
N Körpe
Sabrina was professional, helpful, and quick to respond. She provided exceptional service, was always punctual, and was incredibly responsive to our queries. Thank you so much!
22nd Aug 2023 (1 year ago)
S Lengyel
The estate agents provided excellent service, guiding us through the entire process smoothly. Their expertise and communication skills made the process a breeze. Highly recommended!
10th Aug 2023 (1 year ago)
A Goody
Couldn't fault Christian, whole process of renting has been easy and hassle-free and he always responds to queries quickly!
Tenant
28th Jul 2023 (1 year ago)
K T
It's was very quick, great service, Clear explanation, friendly staffs.
27th Jul 2023 (1 year ago)
M Servini
I have been very impressed with the Buckley Frayne, particularly the property manager, Amileigh, who is competent and has a positive, can-do attitude. I have recently switched letting agents from a much larger Manchester-based agency. The quality of customer service is far superior.
Landlord
20th Jul 2023 (1 year ago)
R Sanz
Recently signed a contract for a property with them and the process was just the easiest and quickest in my 10 years of renting. Sam Evans was really helpful from day 1, making sure we were informed of every step of the process.
Would 100% recommend them.
Tenant
11th Jul 2023 (1 year ago)
T Gallivan
Ami was super helpful helping us find a flat!
6th Jul 2023 (1 year ago)
M Handley
Was such a hassle free and easy experience! Sam especially went above and beyond to make me and my housemate feel comfortable with the entire process (something in which we hadn't done before). Every email was answered promptly, which made us feel very glad that we chose this agency! Would really recommend not only Sam but the agency itself.
Tenant
6th Jul 2023 (1 year ago)
G Picarella
BuckleyFrayne always exceed the expectations! Fantastic customer service, clarity and consequently peace of mind are essential what makes their services outstandanding.
6th Jul 2023 (1 year ago)
J Mieszczak
Buckley Frayne has been extremely helpful when applying for an apartment in Manchester. Very easy to communicate with and made the entire process seamless!
4th Jul 2023 (1 year ago)
C Dimitriou
Had the most stress free experience. Everything was well explained and the people were so kind. Would definitely recommend this agency 100%!! Christian was an absolute star!!!!!!!!????
2nd Jul 2023 (1 year ago)
T Sideris
Very kind, friendly and professional people, had a really smooth experience and will highly recommend to anyone that has ever struggled with landlords/agencies, Christian will exceed your expectations by far !
29th Jun 2023 (1 year ago)
B Gu
I have already rented a satisfactory apartment through this agent, and it only took me one morning to decide to rent through this agent because I think Sam's service is incredibly nice and he replied to the email very promptly. When I have any questions, he always answer them patiently until I understand. I strongly recommend Sam, he is really very professional! Collaborating with him can be reassuring!
Tenant
28th Jun 2023 (1 year ago)
A Tucker
We were shown around two houses in the Castlefield area by Sam Evans of Buckley Frayne. His interpersonal skills and familiarity with the two properties were excellent. The tour of the properties were pleasant and informative, and all of our queries were answered. Any information that he could not immediately provide was passed on to us later in the day. We decided to get the second property, and Sam kept us fully informed throughout the process of acquiring and moving in. Upon moving in, we were really pleased with the property's cleanliness because, in past rentals with other agencies, this had been a problem. We have previously rented from other agencies that didn't make nearly as much of an effort to make us feel welcome. So overall we are very happy with our experience with Buckley Frayne.
Tenant
28th Jun 2023 (1 year ago)
N Veliu
Everything has been perfect, no other comments needed!
23rd Jun 2023 (1 year ago)
T Greening-Jackson
They have been an absolute joy to deal with. They are professional, polite and their charges are incredibly reasonable for the service they provide.
22nd Jun 2023 (1 year ago)
A Clarke
Amileigh is always helpful and responsive when it comes to queries, its appreciated!
15th Jun 2023 (1 year ago)
Z Hoyle
Christian was a great help, responding to our issue as soon as we mentioned it. He went above and beyond to ensure the issue was resolved completely. 10/10 service!
13th Jun 2023 (1 year ago)
E Allinson
Christian was very helpful and had excellent communication all throughout the process of finding our flat. We are very happy with the service we received.
Tenant
2nd Jun 2023 (1 year ago)
N Nelson-Owens
Our experience with Buckley Frayne has been amazing from start to finish! We were promptly contacted for a flat viewing and were able to view the flat a few days later. Sam Evans has been our main point of contact throughout the whole process and he has been amazing. He made the process really easy and stress-free for us. Everything has been communicated thoroughly and transparently and Sam has responded to all our queries very quickly. Our referencing checks were completed quickly and everything has been hassle-free. The property was left immaculate and we really appreciate Sam ensuring the finishing touches would be completed for us of new carpets and a fresh paint. Thank you and a special thanks to Sam! I will definitely be looking to rent with these guys in the future.
Tenant
24th May 2023 (1 year ago)
C Tse
I am very satisfied with the experience and customer service provided from buckleyfrayne Estate Agents. Amileigh Bowles was very friendly and helpful, always replying in a timely manner.A great experience finding my home so quickly.
Tenant
23rd May 2023 (1 year ago)
K chan
grate response and willing to listen and understand the customers need
13th May 2023 (1 year ago)
K Cheng
Professional, efficient and friendly.
11th May 2023 (1 year ago)
S Court
Great service would definitely recommend! Fast and friendly
22nd Apr 2023 (1 year ago)
T Souaissi
This is the fifth year that buckleyfrayne manages my property and I couldn't be more happier. I find them reliable, honest and trust worthy. Unlike other agents I used in the past, at buckleyfrayne you can speak directly to the director if needed and he is very experienced and always helpful. They have always found for me suitable tenants for my property in a speedy time and they do thorough checks. I find the communication with them very easy and they are always very quick to respond to any queries. Payments are always made on time and everything clearly explained. I even recommended them to other members of the family and they are super happy with their service.
Thank you to the whole buckleyfrayne team.
Landlord
28th Mar 2023 (1 year ago)
M Gleave
Sam at Buckley Frayne was super helpful and communicated all the processes for our tenancy extremely clearly. He ensured the flat had any work done that needed doing before we moved it and even organised new carpet and fresh paint which was a lovely touch! Thank you!
Tenant
24th Mar 2023 (1 year ago)
G vegah
Amileigh Bowles was extremely accommodating throughout the entire letting process, from understanding my needs to providing suitable options, answering questions promptly, and ensuring a stress-free experience. I would definitely recommend
Landlord
13th Mar 2023 (1 year ago)
V Farzaliyev
Buckley Frayne agent Sam has been really helpful and approachable in every capacity. He accommodated my busy schedule while arranging our appointments and have helped me with all the questions I have had so far.
11th Mar 2023 (1 year ago)
M cheung
Very helpful and courteous and take care of things
2nd Mar 2023 (1 year ago)
B Stevens
The whole process from start to finish was explained so clearly. It was completely stress free and super easy to communicate with Buckley Frayne: they responded quickly and were always easy to get hold of. I had been looking for a property for 3 months with no luck, but within 1 day of working with Buckley Frayne (and Amileigh in particular) I had a property sorted, and within another 24 hours my credit was all checked and the process was started. I would recommend them to anyone looking for a property!
Amileigh Bowles in particular was amazing in her communication and in keeping me updated every step of the way. After three stressful months of property searching in which I had been let down with slow estate agents, Ami managed to secure this property for me in hours. I can't thank her enough for all of her help!
Tenant
24th Feb 2023 (1 year ago)
H Langstaff
Sam Evans was great he went above and beyond helping us get our move into a new flat sorted in a short turnaround period. All information from Buckley Frayne was prompt and clear and I found them really easy to contact
Tenant
23rd Feb 2023 (1 year ago)
M Charlesworth
Calm. Solid and dependable!
21st Feb 2023 (1 year ago)
A langton
Buckley Frayne have made the tenancy experience easier by clearly explaining paperwork and processes to me. They also provided a number of documents that provided tips and useful information. Whenever I speak to a member of staff they are polite and friendly. As a young adult, this has been a huge help in making the whole process smoother.
Tenant
17th Feb 2023 (1 year ago)
G Smith
Buckley Frayne are exceptional since day one, managing all range of tenants and tenancies. Understanding as a remote landlord the tenant comes first.
Landlord
15th Feb 2023 (1 year ago)
R Murphy
Great Comms, great performance.
14th Feb 2023 (1 year ago)
J Oliver
Our property has been managed by Buckley Frayne for some years now. The contrast with the agents we used previously was enormous. We were originally living in Spain when we changed agents and were given personal and professional attention from day one. We are always kept informed, our apartment is regularly checked and our tenants too are happy.
We have total confidence in Buckley Frayne.
Landlord
13th Feb 2023 (1 year ago)
J Westwood
Good service, friendly team.
13th Feb 2023 (1 year ago)
L Kelly
Buckley Frayne and Amileigh in particular have always been quick to respond and sort out any issues
Would recommend to anyone
13th Feb 2023 (1 year ago)
J Graham
We have been working with B&F for nearly 12 years now - and have always found them excellent, especially compared with agents we use in other areas. They organise everything we need and communicate necessary information in a timely manner. I would definitely recommend to others who have property to let in the Manchester area
Landlord
13th Feb 2023 (1 year ago)
M Wong
buckleyfrayne are great, they manage all of my properties and I have recommended them to a few other landlord. Super quick in finding good quality new tenants, very responsive to any email and queries, rent is never paid late. Not the cheapest and worth every single penny. Sabrina Benincasa in particular had been extremely helpful, go above and beyond her duty when additional request was made. 10/10
Landlord
13th Feb 2023 (1 year ago)
R Wilkins
The find tenants very quickly and good tenants-always good communication, helpful, patient knowledgeable
Landlord
13th Feb 2023 (1 year ago)
J Butterworth
5 star communication, quick acting and always a positive outcome when dealing with Buckley Frayne. Many thanks.
13th Feb 2023 (1 year ago)
O Tomas
I recommend! The best team! They helped us to rent in the shortest possible time. Good luck in the future!
Tenant
10th Feb 2023 (1 year ago)
S Lindley
Good communication. Emily Burrows deals with my account and having the same point of contact all of the time is brilliant. I couldn't recommend this firm highly enough.
10th Feb 2023 (1 year ago)
D Coleman
First class service
9th Feb 2023 (1 year ago)
ZippyLondon
Living 200+ miles away from my rental properties, I appreciate the peace of mind the Buckley Frayne team offers. They’ve been brilliant at minimising void periods (only ever days, not weeks) and any repair issues are dealt with speedily and without rip-off prices. Thoroughly recommended.
Landlord
8th Feb 2023 (1 year ago)
E Halter
Thanks again Emily for all your invaluable help - great service as always.
8th Feb 2023 (1 year ago)
MasterPianist
Buckley Frayne are head and shoulders over other agents in the area. After bad experiences with other agents I moved to Buckley Frayne and have never looked back. Their fees are good value and they find inexpensive tradespeople to fix any problems that occur - I fully recommend them.
8th Feb 2023 (1 year ago)
G S
Christian was helpful in getting the documents signed in within a week and helped us to move in at the earliest. Thanks Christian.
Tenant
7th Feb 2023 (1 year ago)
D Taylor
Excellent service from the Buckley Frayne team, who dealt with the letting process for our flat very quickly and efficiently.
Landlord
7th Feb 2023 (1 year ago)
? ???????
I am very satisfied with the service provided to me by buckleyfrayne state agent Christian, who supported with renting from the start (extremely pleasant, was of great help with all enquires, available via phone, email, swift replies and resolutions).
Tenant
4th Feb 2023 (1 year ago)
R Choi
Great communication at all times from the initial visit to finding a tenant. The whole process took less than a few weeks with them finding a tenant within days of the listing.
Landlord
1st Feb 2023 (1 year ago)
H Rachael
I did have a few issues with the property I rented but Buckley Frayne but they did try their best to resolve which I appreciated. They are also the only letting agent I’ve dealt with who take their reputation seriously and want tenancy’s to end on a good note which is quite refreshing.
Tenant
30th Jan 2023 (1 year ago)
M Codford
As a landlord I can highly recommend Buckley Frayne. Sabrina particularly has been brilliant and dealt with everything incredibly well and efficiently as well as offering great advice.
Landlord
28th Jan 2023 (1 year ago)
Waleed
I had a really positive experience with Buckley Frayne estate agents. I dealt with Sam Evans, the sales & lettings consultant from start to finish and the process of renting an apartment was quite smooth.
Sam was polite, professional and communicated promptly throughout. He addressed my queries confidently and efficiently. I would highly recommend Buckley Frayne and Sam Evans for a 5 star process!
Tenant
26th Jan 2023 (1 year ago)
007davetrez
I'm a first time Landlord and Amileigh made the whole process totally stress free.
She outlined exactly what I needed and helped me get everything in place without me really having to lift a finger.
Within 24 hours of the property being marketed, I had 3 tenants all referenced and a moving date.
Fantastic service and communication throughout
Landlord
25th Jan 2023 (1 year ago)
R hodgkinson
Buckley Frayne’s entire staff are amazingly helpful and will go above and beyond their duties to help you! Christian McLeod has been especially helpful.
25th Jan 2023 (1 year ago)
L Williams
Clear instructions and guidelines for the entire process. Would highly recommend Buckley Frayne to friends and family.
20th Jan 2023 (1 year ago)
S Smith
Emily has been extremely helpful with helping us to move as efficiently as possible. Her timely responses do not go unnoticed.
19th Jan 2023 (1 year ago)
M Fadl
It was a stress free moving experience.
I was worried that I would start my new job before I would be able to find a good property with a straight forward renting process and no delays.But
Mr Christian McLeod managed to make every step from the viewing to moving very easy and managed to help me move in a very suitable time .
Tenant
26th Dec 2022 (2 years ago)
E Riscaldino
Good
17th Nov 2022 (2 years ago)
S Mehta
Excellent experience with the agent. It’s the very first time I’m moving to an independent apartment. Thank you for making the moving in process super smooth, helpful and easy.
Tenant
17th Nov 2022 (2 years ago)
C Orah
After trying to find an apartment with other letting agencies, I can tell that my experience with Buckley frayne was professional and without hassle , I'd recommend them to anyone trying to find an apartment... Christian McLeod was good at what he does
Tenant
15th Nov 2022 (2 years ago)
M Lyons
Fantastic personal service - many thanks specifically to Mark and Amileigh
11th Nov 2022 (2 years ago)
S Curttis
a great team, who give very sound advice. Their management of my properties has been exemplary, working to make the rentals a success for me and our tenants.
Landlord
2nd Nov 2022 (2 years ago)
D Okwunakwe
When my partner and I contacted this agent, they showed professionalism. All questions about the property were answered. The viewing was done and what we saw in the advert was what we saw when we came, a well-arranged apartment. The communication between us and the agent was superb. They were never tired of responding to our numerous queries and this is a very important aspect of customer service I am bold to state that we received a high level of customer service and will not hesitate to recommend this agent to anyone in need of a property. Sabrina Benincasa who was our main point of contact is an asset to the company she works for.
1st Nov 2022 (2 years ago)
M O'Dell
I have always let my flat with Buckley Frayne. Their staff have always been very friendly, professional and thorough when finding the right tenants.
I cannot recommend them enough. Amileigh was especially helpful throughout
Landlord
1st Nov 2022 (2 years ago)
C Hamilton
The service from Buckley Frayne has been fantastic. They have been my letting agent for several years and have helped massively with my first buy to let property. They always keep in touch and are there if I ever need to ask anything. Amileigh has especially made the whole process very easy and her speed and efficiency continues to keep myself as a landlord, and the tenants very happy.
Landlord
1st Nov 2022 (2 years ago)
M Dodds
I’ve had positive experiences with Buckley Frayne both as a tenant and now as a landlord. They were transparent about their pricing and business model, and are always responsive to phone calls and emails
Landlord
1st Nov 2022 (2 years ago)
R Oliveira
Sabrina Benincasa has been very efficient, communicative and a problem solver. Highly recommended. 5* service
1st Nov 2022 (2 years ago)
C Burton
I am very happy with the level of service and professionalism that I have received from Buckley Frayne.
From finding a tenant to helping with maintenance issues, their support has been consistent, professional and very much appreciated.
Thank you.
Landlord
31st Oct 2022 (2 years ago)
B Brown
This is the best agency for my needs in Manchester, they manage my portfolio there and I have had no issues with them, my tenants are happy and my apartments are in a good condition. Any work that needs doing is done immediately, and any costs are fully explained prior. They are always contactable and the rates are fair. They work hard to find tenants and they work well with them to get them into suitable homes.
Landlord
30th Oct 2022 (2 years ago)
C Olusesan
Christian was amazingly nice and helpful, he made the whole process as fast and seamless as possible. Would highly recommend
29th Oct 2022 (2 years ago)
J Prime
Great letting agency, would recommend
Landlord
27th Oct 2022 (2 years ago)
S Ali
I have used so many different estate agents in the city centre They were very quick and responsive on all my questions Service was outstanding Very impressed
22nd Oct 2022 (2 years ago)
Y Williams
My first time experience with Buckley frame & I absolutely love them, from viewing to finally move in, it has been one of the best & stress free experiences ever. Emily Steward was dealing with my move in process & honestly she has a heart of gold, she took time out to listen & explain everything to me in detail & was soo nice and patient throughout. Best agency going ! Thankyou again Buckley frayne.
Emily steward
She’s honestly so lovely, patient & very respectful from viewing to finally moving in, she really did help me a lot with the whole process, she ensured that I understood everything ! Every time I called she was always happy to answer every enquiry I had, I’ve honestly had a fantastic experience!
Tenant
18th Oct 2022 (2 years ago)
M Dragomir
Super service all-round!
The experience with BuckleyFrayne was excellent from the moment we called in to book the viewing to when we moved in. All the people that I`ve interacted with were genuine friendly people, easy to communicate with and knowledgeable.
A special thank you to Sabrina, who made the whole process easy and stress-free as she was always there to answer our questions in a timely manner and gave us great advice.
I would happily recommend BuckleyFrayne to my friends and family or to any future renters!
Tenant
17th Oct 2022 (2 years ago)
L Owens
Great experience with Buckley frayne, especially with Sabrina Benesca she was so helpful
11th Oct 2022 (2 years ago)
M Aeq
The consultants are very welcoming and friendly. Provided me with a viewing on the same day I enquired and made the move in very fast and easy.
Tenant
8th Oct 2022 (2 years ago)
A Loasby
The estate agent has been nothing but helpful with our move. We have had a great experience where the team has been really communicative and managed our tenancy with ease. Would highly recommend to any future renters!
Tenant
7th Oct 2022 (2 years ago)
S Kelly
Great, easy and understanding estate agents. Amileigh was great.
5th Oct 2022 (2 years ago)
S Ahmed
Amileigh Bowles made the process as easy and stress-free as possible.
Good move in experience, helped us with problems that arose from not being in the UK, and provided us with numerous options to circumvent those problems.
Tenant
30th Sep 2022 (2 years ago)
M Burgess
We dealt with Sabrina Benincasa and she was really helpful. All emails were responded to promptly and the property was in great condition when we moved in. Overall really happy with the experience so far.
Tenant
23rd Sep 2022 (2 years ago)
J Pollard
Amileigh was great from start to finish and a model employee for the company, the whole process of renting was quick informative and reassuring for a young professional with a busy schedule they worked with me to get me settled into a new property
Tenant
21st Sep 2022 (2 years ago)
M Markov
Hello,
I just would like to share my experience of using Buckley Frayne agency to rent my current property.
Our Lettings Consultant Emily Stewart has been great and always to the point.
She has been quick and nice with responding to our email queries and always on time when we met at the property.
I would recommend Buckley Frayne and more specifically Emily Stewart to every one who would like to have smooth journey either selling or renting his property.
Thank you!
Tenant
20th Sep 2022 (2 years ago)
N Copeland
The estate agent was very patient with the length of time we took to complete our applications and was quick to respond to problems we had.
19th Sep 2022 (2 years ago)
C Rickard
I had an excellent experience with Buckley Frayne. It was easy to book a viewing and working with this agency has been easy. All the staff I spoke to were all friendly and attentive to any questions or issues that were raised. Sabrina was particularly helpful throughout the moving in process and was a pleasure to work with.
I highly recommend their services.
Tenant
28th Aug 2022 (2 years ago)
P Nair
It was great to contact Ms Amileigh Bowles, Sales & Lettings Consultant of buckleyfrayne Estate Agents during our search for a suitable house for rental. Her expertise and willingness to well understand my needs as a client helped to find a best house for us with all amenities for our peaceful stay for a long period. We appreciate her energy and positive attitude in the process. We wish her all the best for her to excel in her duties.
Tenant
27th Aug 2022 (2 years ago)
K Jun
I just have to say Amileigh was absolutely fantastic! Moving into a new place is generally a tricky thing but it's a lot less so when Amileigh is with you. I'm actually super appreciative of how pro-active Amileigh was in making sure everything went smoothly. she showed genuine interest in my well-being as relates to my accommodation; inquiring about the status of repairs, storage etc and making sure I was being attended to in those regards. Overall a great experience so far
Tenant
24th Aug 2022 (2 years ago)
M Whalley
Amazing estate agents to deal with very helpful
24th Aug 2022 (2 years ago)
D Army
Terrible letting agency.
Unlawfully increase the rent by far greater than permitted as per the tenancy. When questioned and raised concern refused renewal and used bullying tactics to push through a renewal.
Bullies in suits! Stay away!
Tenant
24th Aug 2022 (2 years ago)
L lee
BuckleyFrayne makes good management of the property from the start (viewing) to the end (moving in). They get everything done before we move in and follow up action would be taken if anything goes wrong. We highly recommend this agent.
23rd Aug 2022 (2 years ago)
M Mancuso
Friendly and professional service.
Responded quickly to emails and sent clear communications.
Thank you to Sabrina who was co-ordinating my tenancy during the past 5 years. She was extremely helpful and prompt in answering any of my queries and requests.
Tenant
16th Aug 2022 (2 years ago)
K Lee
I am very satisfied with buckleyfrayne performance, as I am new in the UK, everything is unfamiliar for me, I am lucky enough to found buckleyfrayne can rent a house smoothly. especially amileigh Bowles, my Lettings Consultant, she work so hard to answer all my questions, solved my problems, less my stress, make everything went smoothly and faster, WHAT AN AMAZING SERVICE!!!
26th Jul 2022 (2 years ago)
S sing
Good job
22nd Jul 2022 (2 years ago)
P Blanco
Amazing experience so far with this agency, good communication throughout the process, answered any and every questions we had and went above and beyond to find us an answer. They made the process very quick and easy, I would and have recommended them to anyone thinking of going with them.
13th Jul 2022 (2 years ago)
Joseph
Renting with Buckley Frayne has probably been one of the easiest and most stress free experiences I’ve had in my history of renting. Their services are professional and efficient and communication was always speedy and prioritised. Lee has been a pleasure to have as our point of contact throughout our experience, he’s very friendly and he has made my whole experience feel comfortable. 10/10 recommend and I would definitely rent with them again.
12th Jul 2022 (2 years ago)
E Sargeant
Amazing service! The best estate agent in town. Cameron was excellent from viewing to moving in. The viewing was very in depth and Cameron gave amazing information. Cameron was also brilliant throughout the process as questions over email were answered quickly and there was no questions unanswered. The move was the smoothest and easiest move we’ve ever had. The estate agents actually seem to care about the tenants at this firm, unlike others in the city. We are extremely happy to have gone with Cameron and Buckley Frayne as we feel as if they will treat us brilliant throughout our time with them.
24th Jun 2022 (2 years ago)
S Crowley
Professional responses and very helpful - couldn't have asked for any more :)
15th Jun 2022 (2 years ago)
? ?nanç
They were really helpful. We got certain answer for our questions.
8th Jun 2022 (2 years ago)
C Marks
Very easy and hassle free move in. No complications and all queries answered quick and well
Tenant
1st Jun 2022 (2 years ago)
C Butler
Such an easy process from start to finish. Amileigh was really quick to answer any questions and kept us informed throughout the whole process. Everyone was really friendly and made us feel very comfortable. Would definitely recommend renting a property through.
Tenant
16th May 2022 (2 years ago)
halfstart
The estate agent we dealt with was lovely, helpful and really assisted us in getting the property.
13th May 2022 (2 years ago)
J Towey
Overall, an easy and pleasant stay at the property over 12 months. Any issues were dealt with in a timely manner and there was always clear communication from the agent. An easy process from beginning to end.
Tenant
9th May 2022 (2 years ago)
Z Mungai
Amileigh was a great help with finding my flat. She was quick with responses and all answering questions or queries we had. She ensured my move was stress free and overall was very lovely.
Tenant
6th May 2022 (2 years ago)
B Cooper
We were very pleased with the service we received from Lee and Buckley Frayne. Responses were quick, the process was painless, and we couldn't be happier with the flat we found.
26th Apr 2022 (2 years ago)
D Massarano
They were fantastic. Responded very quickly to my initial query and arranged a viewing within a couple of days. Whole thing was managed very well and move in process was very smooth. Amileigh was super friendly, happy to answer any of my questions and very flexible on any issues I had which was reassuring.
Tenant
23rd Apr 2022 (2 years ago)
T Bell
Great letting agents, previously used them for renting my last property of 9 years, and will hopefully continue using them going forward after this new property too.
Tenant
21st Apr 2022 (2 years ago)
A Feeley
Not the worst leasing company, but for a company that boasts customer service above all, they definitely don't show that in day to day activities. Most times I've reached out as a renter, I got no response or an unhelpful one.
Tenant
30th Mar 2022 (2 years ago)
L Mei
Renting a flat with Buckley Frayne has been a smooth and stress-free experience. Communication has been very speedy and and all of my queries have been answered in full throughout the process. They have been super easy to reach via phone or email, and very helpful. I would recommend this letting agent.
Amileigh was my main point of contact and she has been fantastic. She has been very friendly, professional and responsive with any queries I had before and after move in.
Tenant
28th Feb 2022 (2 years ago)
P (Pramu)
I had a really good experience with the agency so far. Everything was clearly explained and the process was quick and easy. Special Thanks to Lee Westwell. And I was able to reach the agents every time with out any fuss at all.
26th Jan 2022 (2 years ago)
A Sabir
Excellent customer care. I can say this with confidence that these guys wouldnot let u down specially saskia . I've had many instances that i needed repair at my property and no matter what time or day it was someone managed to get back to me and sort the problem out no matter how small it might be
Landlord
17th Jan 2022 (3 years ago)
beth
Amileigh made my move so easy and stress free. She acted with professionalism at all times and explained all the information to me perfectly. Couldn’t of asked for a better letting agent and agency to help me with this process. I would highly recommend anyone to use this letting agent.
Landlord
14th Jan 2022 (3 years ago)
R Hurst
Buckley Frayne were fantastic from start to finish with our move. The viewing was by far the most professional that we attended, the flat is wonderful, and the communication has been top notch. Sabrina and Roisin in particular have both been really helpful!
Tenant
11th Jan 2022 (3 years ago)
M Field
Without doubt the best Landlord/Agent I have ever had...Any problems and they get them sorted the same or next day...Easy to contact...Sabrina is a joy to deal with...
Thank you to Mark and all staff
Tenant
8th Jan 2022 (3 years ago)
G Gower
I've recently moved from long term full time employment to contracting and needed to move to be closer to work. a change in circumstances like this usually makes rental extremely hard but Buckley Frayne really helped me through the challenges. I'm now enjoying a lovely new home.
Tenant
9th Dec 2021 (3 years ago)
S Thomas
I have really enjoyed using this estate agent. They are good at communication getting back promptly to queries. Lee was my main contact throughout the process and was friendly, professional and knowledgable. The process to signing my tenancy has been very straightforward with minimal stress on my side. Can’t really ask for much more!
Tenant
4th Dec 2021 (3 years ago)
W Piasecka
Excellent experience from the initial viewing through to moving in.
1st Dec 2021 (3 years ago)
B Hamilton
Excellent service
20th Nov 2021 (3 years ago)
N a
Sabrina helped us really well! This is our first time renting trough an agency and it was a pleasant experience. would definitely recommend!
Tenant
17th Nov 2021 (3 years ago)
S Coulthard
Buckley Frayne were the only estate agents to promptly respond to me when I wanted to organise flat viewings in Manchester. They were friendly and helpful throughout the process and I am very happy with the flat I have rented through them. (Amileigh was my main point of contact)
Tenant
13th Nov 2021 (3 years ago)
G Hector
Buckley Frayne made something that was a big and scary move for us to a very easy and stress-free experience.
Amileigh helped us all the way through without any sign of hesitation even though we had somewhat of a special case that took way longer than it was supposed to. It was our first time living in Britain, and as someone moving there from an EU country during covid and post brexit I still felt very welcome here thanks to Buckley Frayne and Amileigh's outstanding service.
23rd Oct 2021 (3 years ago)
A Kurjanen
Only been tenants for a short while but everything has gone really well & the agents, especially Saskia, have been very friendly. Any problems have also been dealt with instantly :)
Tenant
11th Oct 2021 (3 years ago)
L Thomas
Very positive and efficient experience
28th Sep 2021 (3 years ago)
S Yeung
It was a very thorough process, with great communication and always taking the time to answer our questions and being flexible to our individual circumstances, as we are also brand new to the city. Thank you Megan!
Tenant
10th Sep 2021 (3 years ago)
K Fung
The rental process quite smoothly.
Tenant
9th Sep 2021 (3 years ago)
W Cooper
Easy experience, great service. Thank you to Sabrina
8th Sep 2021 (3 years ago)
R Hankache
The agent, Amileigh Bowles, was very lovely and helpful.
The apartment viewing went really well and smooth, she gave all the necessary information.
She was very helpful regarding the paper works and facilitated all the steps needed for the letting.
I moved in one week after the viewing.
Definitely recommend her!
Tenant
8th Sep 2021 (3 years ago)
A Clarke
Fantastic in answering all our questions and queries and helping get stuff sorted in our flat alongside our busy work schedules. Communication was rapid and excellent, via telephone and email. Problems were sorted as soon as possible and I didn’t feel stupid asking silly questions. Cant recommend enough.
7th Sep 2021 (3 years ago)
Z tirandaz
We've just moved into a property with Buckley Frayne. Amiliegh was our point of contact. It was our first time renting and we were not familiar with the process. Amiliegh helped us with that and answered our questions and process went smoothly.
Tenant
7th Sep 2021 (3 years ago)
D Leung
I have been with some letting agencies that do not respond to emails or phone calls, but Amileigh from Buckley Frayne was very helpful and very responsive, and she even offered alternative solutions to my housemate and I when we couldn't sign the contract on the same day. I would definitely recommend!
7th Sep 2021 (3 years ago)
L McCombe
Megan has been amazing throughout our tenancy from start to finish and has always being super helpful and friendly. She has always been organised and sorted any problems out for us as soon as she could. Her approachable personality has made our tenancy go a lot smoother, I would definitely rent through Megan and Buckley Frayne again. Thanks Megan!
Tenant
4th Sep 2021 (3 years ago)
S Fernandes
After going through many agencies, this one was the nicest and most helpful, communication was really good.
31st Aug 2021 (3 years ago)
C noden
I have received great service whilst renting my first flat through Buckley Frayne. They always respond quickly to any queries and are always very friendly.
Tenant
27th Aug 2021 (3 years ago)
S Adshead
Megan Ormiston was amazingly helpful and informative. Best agent and moving process experience me and the other tenants have had.
Tenant
25th Aug 2021 (3 years ago)
V Lakhov
The only estate agency that was able to get the renting process as fast as possible. While many other agencies didn't even pick up the phone or wouldn't respond to emails, BuckleyFrayne were very communicative every step of the way, they got me into my new apartment in a mere week since my initial viewing. Would recommend it to anyone looking to rent in Manchester.
Tenant
24th Aug 2021 (3 years ago)
L Williams
Such an easy going, professional service. I felt so comfortable as a first time renter the entire time. Communication was simple, efficient and honest. Asking for updates was straightforward and quick. Great service!
Tenant
15th Aug 2021 (3 years ago)
D Barter
Megan was excellent, a great experience and would recommend.
9th Aug 2021 (3 years ago)
P Haskell
Really enjoyed moving with Buckley Frayne! The process was really smooth and extremely easy. So happy with my new apartment :) Big thanks to Sabrina for being extremely attentive. 10/10, one of the best.
Tenant
3rd Aug 2021 (3 years ago)
L Cribb
I have received great customer service from Buckley Frayne right from the beginning. It was one of the reasons I wanted to rent my flat as they were much more responsive and helpful than other agents. All the information I needed was clearly provided and any questions, queries or problems I had with the property were dealt with straight away. Amileigh was so helpful and friendly in keeping me up to date with everything while I was moving house and she made the process so easy and stress-free!
Landlord
3rd Aug 2021 (3 years ago)
M Draganova
I am amazed how promptly and accurately the agency acted throughout the whole process. Very responsive ,reliable.Quick solution to any problems surely can be expected from them. Amileigh was and still is my most reliable consultant. Very glad to observe her professional and can-do attitude!
3rd Aug 2021 (3 years ago)
N stoker
Would recommend, really helpful staff no issues at all ??????????
27th Jul 2021 (3 years ago)
D Cheung
Sabrina dealt with us from start to finish and was very efficient and helpful throughout. She responded to every question we had very promptly and tried to help us wherever she could.
26th Jul 2021 (3 years ago)
M Imbery
The whole process from enquiring about the property to moving in has been so smooth and easy! Megan has been amazing throughout, got back to any queries really quickly and made the process really easy and enjoyable.
Tenant
25th Jul 2021 (3 years ago)
E Webster
Very straightforward and pleasant. Buckley Frayne have a certain level of professionalism which is hard to come by these days. Any issues, queries or questions that I may have had were resolved quickly and efficiently. Would definitely recommend to anybody looking for property to rent in Manchester.
Tenant
23rd Jul 2021 (3 years ago)
L Hendry
Very quick and easy process to secure the flat I wanted. Sabrina has always been extremely helpful, professional and prompt to respond.
Tenant
22nd Jul 2021 (3 years ago)
A Jo
They are quick response. From enquiry to sign contract took within a week and very smooth.
I appreciate my agent Amileigh, she is so helpful with everything. She helped us to move in in a week. After moved in, we have some issues with few appliances she came over directly and call someone to fix it. She is a real professional. High recommend.
Tenant
20th Jul 2021 (3 years ago)
Angus
Buckley Frayne are fantastic. They are incredibly helpful and friendly and the property was in excellent condition when we moved in. Sabrina made sure we were settled in and that all our questions were answered. By far the best property agency I have used.
Tenant
19th Jul 2021 (3 years ago)
S Lilleengen
We were very happy with the easy letting process. Megan was super helpful. She is very friendly, answered our emails quickly and put a lot of effort in to make sure our experience was hassle-free. We would recommend Buckley Frayne as estate agents.
Landlord
10th Jul 2021 (3 years ago)
A Boby
Very friendly and explained everything clearly
8th Jul 2021 (3 years ago)
R molpeceres
Amileigh helped us to find a place in a such a short amount of time, our flat is stunning and not too expensive for the location, so quiet happy with the agency, so far so good!
Tenant
5th Jul 2021 (3 years ago)
J Scott
Handled very quickly and professionally, Samantha Friend was great to deal with
30th Jun 2021 (3 years ago)
C Radford
Compared to previous experiences of moving and finding a property, this has been the greatest one. My agent, Megan was extremely friendly, honest and professional. We had constant communication and she was fast in her responses. Altogether, I am happy in my new home and have saved myself from a lot of stress! Thanks!
Tenant
29th Jun 2021 (3 years ago)
P Buckley
Buckley Frayne were excellent to do business with. Catered for all my needs in looking for a rental in Manchester City Centre.
Special mention to Amileigh Bowles who was excellent to communicate with and very professional.
An excellent team of staff in Buckley Frayne, I highly reccomend their services.
Tenant
28th Jun 2021 (3 years ago)
M Townsend
Me and my 2 friends have recently rented a property through Buckley Frayne and cannot recomend them any higher. Our agent Megan, was extremely welcoming, attentive, friendly and always went above and beyond with any of our requests or needs. The best agent/tenant relationship I've ever experienced, sad to be leaving. Thanks for everything!
Tenant
28th Jun 2021 (3 years ago)
A Rostock
Easy process and all questions answered quickly and efficiently.
25th Jun 2021 (3 years ago)
L Welsh
Great experience, quick and easy, all questions answered.
25th Jun 2021 (3 years ago)
A Reilly
My housemate and I have all been absolutely thrilled with our time at Buckley Frayne. Megan was our main point of contact and she always went out of her way to assist and support our time in the flat. The best letting agent we have ever had! Highly recommend this agency.
Tenant
23rd Jun 2021 (3 years ago)
Y hunt
Helpful service - Amileigh explained everything clearly and walk us through the process start to finish
18th Jun 2021 (3 years ago)
J Harris
I had such a good experience moving into my first flat with Buckley Frayne. They made the whole process so simple, easy and enjoyable! I would definitely recommend the company to others. My agent Jessica Glover was particularly helpful and was always so friendly and reliable- Thanks so much Jessica!
Tenant
14th Jun 2021 (3 years ago)
S Taylor
My experience with Buckley Frayne was fantastic.
Megan O, who handled my application, helped every step along the way to assure that moving in to my new home was as stress free of an experience as one could hope to have.
I would definitely recommend Buckley Frayne to anyone considering moving homes.
Thanks Buckley Frayne and thanks again Megan,
Scott
Tenant
14th Jun 2021 (3 years ago)
K Elgi
The staff was very helpful in understanding the rather complicated rental rules for foreigners. Great experience ! I recommend :)
Tenant
28th May 2021 (3 years ago)
N Romanova
Buckley Frayne is the best letting agent we ever had. Very responsive and proactive. Very professional and very caring for the tenants as well as the landlords. Megan especially deserves a very high praise. She always goes out of her way to help out. In most cases, the solutions are already in place if there are any problems with property or the tenant. Very happy and grateful to have them as our agent for so many years. Thank you.
Landlord
25th May 2021 (3 years ago)
N Vouis
I have been a tenant with Buckley Frayne for the last 5 years. In my experience they are the best in comparison to other estate agencies. Prompt communication, efficiently dealt with issues & repairs over the years, even assisted in agreeing better rent rates with the landlord during tenancy renewals. Simply honest and reliable. Highly recommended. Special thanks to Chloe Jones & Megan Ormiston. Thanks
Tenant
25th May 2021 (3 years ago)
M Alotaibi
I really enjoyed my days here in Manchester because of their excellent services to be specific miss Megan has been always ready to help big thank you to her.
25th May 2021 (3 years ago)
jessica
I used Megan at BuckleyFrayne to help me move to the city centre for the first time - she was very helpful, and went out of her way to make sure my questions were answered in detail in a timely manner. The whole process from viewing to move in ended up taking less than a week and I think the fact Megan and BuckleyFrayne were so supportive and efficient that it allowed me to do that - 5 stars for sure!
Tenant
10th May 2021 (3 years ago)
S B
We have just moved into a rental property with Buckley Frayne. Our agent to deal was Samantha, she has been brilliant throughout the whole process,from very first email to the day we collected the keys. Thank you!We will definitely recommend Buckley Frayne to anyone!
Tenant
6th May 2021 (3 years ago)
P Paidion
We've just moved into a property with Buckley Frayne. To this point our experience has been really positive. Before we decided to view a property with Buckley Frayne, we did look at the reviews. For us it was nice to see names mentioned in the previous reviews. When we engaged in communication with those mentioned individuals it was understandable how they were reviewed so positively. We understand there is a whole team at Buckley Frayne although throughout the moving in process our point of contact was Samantha. Samantha was exceptional to deal with. Very diligent and responsive in communication. Gave us a real sense that we were being looked after. On top of that was friendly, easy to talk to and very welcoming. Samantha really made our move in so seamless and stressless. Our tenancy is being managed by another member of staff called Megan who we've just started communicating with. Megan reflects the high standards we've experienced so far and we're very much feeling positive about our tenancy.
Tenant
26th Apr 2021 (3 years ago)
M Ezzat
The company has a very wide range of wonderful properties which is not available in others agencies. I am extremely happy with the the service we have received and I we would recommend it to my friends.
26th Apr 2021 (3 years ago)
J darlington
We worked with Buckley Frayne when successfully securing our new property, we worked with Chloe Jones who worked with us closely and catered to our every needs.
She made the process quick easy and simple and kept up updated with every step of the application even the checks that take a bit longer.
We were contacted with updates or when they needed extra information and as it was our first time doing this Chloe made sure that we were fully understanding of everything and anything we needed was supported!
I would highly recommend Buckley Frayne for anyone who was considering them they made us feel really secure and everything went through perfectly with no hitches.
I personally recommend Chloe Jones as she personally dealt with all my enquires and worries and put my mind at rest about any queries small or big.
19th Apr 2021 (3 years ago)
C Sharp
Very happy with my experience letting from Buckley Frayne over the last 3 years, very easy communication and efficient. Particular mention to my property manager, Meghan- who always responded to emails same working day and sorted quickly the arrangements to fix the small number of repairs needed during my tenancy Quite often with letting agencies you can be passed pillar to post, phone calls not returned etc, but every time I rang on work mobile, the call was answered and sorted within a day. Highly reccomend.
Tenant
18th Apr 2021 (3 years ago)
N Pitter
Good bunch of people. We initially entered a property that wasn’t in great condition from the previous tenants and the owner came to visit us personally and sorted the issue. We have mainly dealt with Megan who has been really helpful throughout, thanks for your help
13th Apr 2021 (3 years ago)
J Tierney
My overall experience of using Buckley Frayne estate agents was a very good one and Samantha made everything really easy and understandable, especially for someone who hasn't rented a property before and was a little bit unsure of how everything worked. She was very easy to contact and always tried to answer any questions or resolve any issues that I had.
Tenant
7th Apr 2021 (3 years ago)
F Osmani
Chloe Jones at Buckley Frayne (Manchester) has been amazing throughout our tenancy - the communication was always helpful, detailed and prompt. It was a pleasure dealing with her and would be happy to do so again in the future.
Tenant
30th Mar 2021 (3 years ago)
P Pumpkin
Just moved properties from one Manchester address to another, and I have to say the process has been seamless. It's great to feel like we have a person who helps us, rather than a business that utilises us.
Chloe has always been really understanding and quick to respond to emails, going back and forth to the landlord to resolve queries, and has been keen to let us know she's there if we need anything after moving. Moving house can be stressful and it's friendly touches like this that make the process so much less arduous.
Tenant
26th Mar 2021 (3 years ago)
B Dhaliwal
Megan Ormiston has been absolutely amazing! Her work should be highly recognised. She really has made our first time buying experience much more enjoyable. Whenever we had a question she would reply within minutes and we felt extremely comfortable knowing she had everything covered. Highly recommend Megan, her work is faultless. 10/10!
Buyer
19th Mar 2021 (3 years ago)
R (TheVertexplorer)
Really enjoyed my time as a tenant under Buckley Frayne. Every interaction with them was professional and friendly, and they were always willing to help. They were fast to respond to any issues or questions I had, making day-to-day living and moving a breeze!
Tenant
16th Mar 2021 (3 years ago)
S McCallion
Best estate agents I have ever been with. Megan has been so professional throughout our tenancy, any issues have been resolved very quickly and communication has been excellent throughout. Sad to be leaving but would definitely recommend Buckley Frayne to anyone!
Tenant
16th Mar 2021 (3 years ago)
M Labbe
Chloe has been very helpful throughout the year I’ve been renting with the letting agent. She always returns my calls and emails swiftly and sorts any issues I’ve had within a reasonable time frame.
Thank you
Tenant
15th Mar 2021 (3 years ago)
K Gallagher
Sabrina has been so helpful since our initial viewing at our flat. Everything has run really smoothly and Sabrina deals with any queries we have really fast. Would definitely recommend Buckley Frayne!
Tenant
10th Mar 2021 (3 years ago)
E Norris
Overall a great estate agent, never had any issues, would definitely recommend!
8th Mar 2021 (3 years ago)
A L
It has been smooth moving in, our agent Samantha is well-organised and was really happy to help us with any problems we had. We had very prompt replies. Thank you!
Tenant
5th Mar 2021 (3 years ago)
S Lam
The experience using BuckleyFrayne to find and settle into a property has been nothing short of amazing. Samantha has been our tenancy manger and we can't thank her enough for being so helpful and quick to respond!
Tenant
3rd Mar 2021 (3 years ago)
J Liew
I recently rented a property via Buckley Frayne. The staff were helpful and responsive, which really made my move all that much easier.
Tenant
1st Mar 2021 (3 years ago)
M Pohl
Megan has been fantastic throughout the whole renting process; from initial contact right through to when I collected the keys to my new apartment. Megan has been very professional, helpful and was quick to respond to any queries that I had. Cannot highly recommend using Buckley Frayne as an Estate Agent. Thank you for making this whole process stress-free.
Tenant
25th Feb 2021 (3 years ago)
W Yeung
Fast responding
22nd Feb 2021 (3 years ago)
A Moss
Our experience with Buckley Frayne has been really good. They have always sorted problems quickly and efficiently, and we have always been kept informed by them regarding professionals requiring access to the property (eg; for PAT tests etc.) within plenty of notice given.
Landlord
18th Feb 2021 (3 years ago)
L Carimo
Everything was quick and smooth from beginning to end, Samantha was our agent and she dealt with all our queries swiftly and efficiently, even when she wasn't on the office. I'd definitely use this company again, and I'm enjoying our new place a lot! ??
Buyer
10th Feb 2021 (3 years ago)
J Halliday
Excellent experience with Buckley Frayne. No issue went unresolved and we felt well looked after by Megan who has been a star for the two years we've been in the property.
Tenant
9th Feb 2021 (3 years ago)
C Urquhart
Samantha was patient, friendly and always on hand to help. We found our dream home thanks to the wonderful help of Buckley Frayne. Give that woman a bonus!
Buyer
9th Feb 2021 (3 years ago)
S Stratulat
Great experience with Buckley Frayne. Megan is very professional and knowledgeable. She has always been available and responsive to any queries that I had during the process. :)
8th Feb 2021 (3 years ago)
N Dhillon
Samantha has been really supportive and responsive with any issues or queries. Samantha has made the process of moving in a pandemic alot less stressful than I thought it would be. She took all the measures seriously from initial viewing to handing of the keys.
Thank you for making our move so smooth and being so welcoming!
Tenant
4th Feb 2021 (3 years ago)
Kamran
Highly professional, fast and friendly team. Always available at the end of the phone or via email. Can't recommend enough.
4th Feb 2021 (3 years ago)
G (Gaii)
Our agent, Megan is very responsive. Always got the reply from her within the same day. She guided us throughout the process of renting the property while we’re away from Manchester. Overall, this agency to me is very reliable!
Tenant
2nd Feb 2021 (3 years ago)
A Lis
I am very happy with Buckley Frayne. They are excellent professional.
27th Jan 2021 (3 years ago)
L Ames
Positive experience of rental of a property in Manchester with Chloe. Chloe was transparent with the process, responsive and helpful throughout. All issues raised were dealt with professionally and no questions went unanswered.
Tenant
18th Jan 2021 (3 years ago)
N Obeng
Samantha Friend and the team at Buckley Frayne were absolutely amazing during our 3 years at the property. Every issue (there weren’t many) was dealt with quickly and efficiently. We always felt like we were a priority and our needs were paramount. You are in good hands with them!
Tenant
15th Jan 2021 (4 years ago)
M Ceron
Very happy with this state agency, especially with Megan, as she has been always available and responsive. Also, when a job was needed such as changing the bathroom floor, etc was done very quickly. Highly recommend it.
Landlord
14th Jan 2021 (4 years ago)
B Wall
Amazing agents, all credit to Chloe, Samantha and the team.
8th Jan 2021 (4 years ago)
A ambasita8
Sabrina Benincasa has been really responsive and active throughout my moving in process and helped and guided me through. She is still helping and providing the positive support required. I spoke to Megan once, she was really jolly and helpful. Other Staff of Buckley Frayne are really great as well and try to help you going our extra miles. The best thing is they respond quick and sort the matter our or provide the best advise understanding you circumstance. Thank you Sabrina for being this supportive and all the best. J Ali from Agecroft house.
Tenant
24th Dec 2020 (4 years ago)
M Ellis
Really impressed with the service. Very professional and quick to respond to any queries. Highly recommended.
24th Dec 2020 (4 years ago)
D Becker
We really liked the apartment and the service was great
23rd Dec 2020 (4 years ago)
C Louise
Extremely happy with the service we received from Buckley Frayne. Easy to contact and Samantha who dealt with us was so lovely and very helpful. Would definitely recommend and we are looking forward to moving into our new property :)
Buyer
23rd Dec 2020 (4 years ago)
J Mantovani
We really like the apartment and the support we are receiving, Samantha was amazing!
23rd Dec 2020 (4 years ago)
liv
Megan was amazing in helping us secure our property at very short notice!
20th Dec 2020 (4 years ago)
C broadbent
Very responsive and extremely professional in dealing with queries promptly and in a friendly manner. Megan in particular stands out, even answering questions on her days off! It has been a pleasurable tenant experience with Buckley Frayne as my agent so thanks Megan!
Tenant
26th Nov 2020 (4 years ago)
J H
Fantastic service from start to finish when renting a property through Buckley Frayne over the last year and a half. Most notably, all work on the property (no matter how minor) was fixed very quickly, normally within a couple of days. The property was inspected quarterly and any extra work that was noticed would be quickly sorted even if we hadn't mentioned it. Firstly managed by Alix, who was extremely helpful ,and when our property was passed to Megan we received the same high level of service with a very easy check out process and a cleaner arranged prior. Overall, high quality letting agents in Manchester, who were always responsive and helpful.
Tenant
18th Nov 2020 (4 years ago)
M Cordingley
I have rented an apartment for the last 12 months, I found the services provided to be excellent. Megan always responded in a timely manner. I would use again should I need to again in the future
Tenant
6th Nov 2020 (4 years ago)
S Alsmaieel
Having recently finished a tenancy with Buckley Frayne and lived in a flat for 4 years, I would definitely recommend!
Throughout the 4 years of my stay, they have sorted all problems I have encountered. The staff are very responsive & I have had Sabrina and Megan as my main points of contact - they were brilliant!
In particular, I had a few issues in the flat which were sorted by Megan in a timely manner, so Thank you so much!
I would definitely consider renting again with Buckley Frayne!
Tenant
7th Oct 2020 (4 years ago)
S Faria
Very good and serious Letting Agency. Always available for support and quick responses.
Landlord
7th Oct 2020 (4 years ago)
C H
Really friendly. Really helpful. Great service.
6th Oct 2020 (4 years ago)
M Aljabbari
They are great. I really encourage anyone to deal with them
30th Sep 2020 (4 years ago)
Anonymous Tenant
This has been by far the worst experience i ever had.
Theese people keep the whole deposit for fixing things tenants never broke. Always cared only for payday only.
This company is a big scam. Stefan Bowers needs to learn how property agents work.
Disgusted.
Tenant
25th Sep 2020 (4 years ago)
J Javier
Buckley Frayne is a professional and kind agency. My Husband and I rented a flat from them for a year. We were mostly in contact with Alix and she was amazing! Very responsive, helpful and efficient.
After living in different flats and renting from different estate agencies, I can confidently say that we had the smoothest and most enjoyable tenancy with Alix and Buckley Frayne.
Tenant
16th Sep 2020 (4 years ago)
A Fotticchia
The property I was renting has been managed for about 2 years by Buckley Frayne. They have been very responsive to fulfil the my housemate and my needs.
Tenant
14th Sep 2020 (4 years ago)
M Cheung
It was such a pleasure renting a flat with Buckley Frayne - our year long tenancy was entirely stress-free thanks to them! Our main point of contact was Samantha and she was excellent at helping us resolve any issues and always super speedy at responding. Of the 5 different letting agencies I've dealt with, Buckley Frayne was by far the best and would recommend them to anyone I know, it's a shame I'm having to switch!
Tenant
14th Sep 2020 (4 years ago)
K odonnell
I moved here 12 months ago and had Samantha as my contact. As soon as I met her I knew that I would take a property with her. Whilst this flat wasn't initially number 1 on my list, the customer service and positive attitude made this the most attractive choice. Friendly, helpful and accommodating Samantha was a refreshing change from other estate agents I had encountered. This remained the case throughout my 12 month's tenancy with every email being responded to in a helpful manner within 24 hours, and every request for assistance being answered. Thanks Samantha and well done Buckley Frayne for recognising and utilising an exceptional and memorable brand ambassador.
Tenant
18th Aug 2020 (4 years ago)
C McBurney
We have just finished a 3 year tenancy with Buckley Frayne. I’m not the review writing type, but feel like a good review is really well deserved for all the team at Buckley Frayne.
From beginning to end we have had a very positive experience. Chloe was our lettings consultant over the past 3 years and was spot on when it came to communication, repairs and preparing for a check out.
Any issues we had were very minimal. Upon move-in the flat was clean, tidy and ready for us moving in. If we ever had any issues Chloe responded very quickly and arranged repairs within less than 24 hours.
We had our move out date mid-COVID and Chloe went out of her way to request a rolling contract if we had any difficulties in securing another flat (we didn’t need to in the end but it was very much appreciated!).
Stefan was very helpful in the run up to check out. He sent through a list of things to clean in order to ensure we got our full deposit back (we followed it, and we got the full deposit returned to us). Occasionally throughout the tenancy, we’d have an inspection and Stefan was always accommodating if, for whatever reason, we could not do the suggested date.
We’ve had some interaction with other team members when renewing contracts etc. All interaction with the team at Buckley Frayne has been very friendly and personable - a rare find nowadays!
So, if you’re currently looking for a new letting agent, either to rent, buy or secure an agency for letting your property, I would strongly recommend Buckley Frayne. We’ve dealt with a fair few letting agents in the past and Buckley Frayne have been the best by far. They really go out of their way to look after their tenants and we would’ve stayed with them if we could’ve!
10/10 would recommend.
Tenant
29th Jul 2020 (4 years ago)
N slater
I have rented a flat over the past 12 months with Buckley Frayne and I have found the service to be very good. In particular I have dealt with Megan who has been very thorough and professional, she has been on hand to deal with any of my queries and has resolved them to the highest of standards and in a timely manner. After renting in the city centre for a number of years I can honestly say this has been easily one of the better experiences when dealing with estate agents.
Tenant
21st Jun 2020 (4 years ago)
A Chan
Informative, straight forward and seamless customer service whether you're first time renting or looking to relocate. The agents are very friendly, supportive and understanding of your needs. No use of tactics, pressure or coercion, just facts and information for you to decide yourself in your own time.
Received exceptional customer service during our tenancies and cannot fault them whatsoever.
Tenant
11th Jun 2020 (4 years ago)
A ymous
Doing house viewings during lockdown with multiple people. Should be ashamed! no social distancing, nothing!
18th May 2020 (4 years ago)
D Oliverio
Great team all round! My personal main contact, Megan has always made great effort to ensure that mine and my flatmate's interests are at heart. On the odd occasion where we had any concerns, they were quickly addressed to a very satisfactory level. Would certainly recommend.
Tenant
9th Mar 2020 (4 years ago)
T Archer
From day one our experience with Buckley Frayne has exceeded our expectations. We have rented with a lot of different estate agents in the past but have always found problems with either building management issues not being resolved or just not being able to get hold of them but Buckley Frayne have been the most amazing estate agent/flat management company.
They helped us through every step of the way when it came to renting our beautiful flat, and after completing the inventory we had a few issues with the flat but they sorted out all the problems within a matter of days. I couldn't be happier with the services I have received from them and I have already recommended them to Friends.
I must give special thanks to Alix Barlow, She has been so friendly and efficient; even chasing me for updates on issues I briefly mentioned to her which is so refreshing change to having to chase people up. We have only been in our flat for 5 months but she has made this place feel like our home.
Tenant
8th Mar 2020 (4 years ago)
D Holland
Very happy with the service. Never had any issues renting with Buckley Frayne. Our hot water pipe on the boiler needed replacing and Sabrina arranged and sorted this very quickly. Renewing tenancy has also been a breeze each time.
Tenant
6th Mar 2020 (4 years ago)
H Luo
good services ;)
2nd Mar 2020 (4 years ago)
Peaky
Be careful when dealing with them because they haven’t credibility ,,,, I gave them the apartment clean and the a deposit were discounted, knowing that when I received the apartment it was very dirty and delivered it very clean......
Tenant
24th Dec 2019 (5 years ago)
S Scott
Not very helpful initially didnt want to hear problems but eventually sorted it
2nd Sep 2019 (5 years ago)
R Turner
Began the process of moving into a property but had some unexpected news. Megan has been excellent and understanding during the whole process and I will be definitely using them again.
11th May 2019 (5 years ago)
K Maksimchuk
We rented an apartment with Buckley Frayne and I couldn’t be happier with an agency. If something would break down they would fix it pretty much next day. The check out was also great and we only had to pay 50£ check out fee which was mentioned in the contract. Only negative side is that each year we had to pay 50£ renewal fee which was strange to us.
Only advice I would give to new tenants is to go through inventory once moved in and send pictures of any damaged pieces. We also kept sending pictures of wear and tear, however our landlord would replace them with the cheapest available items. We also had a lot of soot stain on the walls as our extraction fan was weirdly designed so that all the smoke would blow back into the apartment. The agency was very understanding and didn’t charge us for that at the end of tenancy.
My only wish is that they would become more flexible with pets. We lived in a pet friendly building but under no means we were allowed to have one, even after offering bigger deposit and extra monthly payments. This resulted in us moving out after almost 4 years of renting with Buckley Frayne.
Tenant
3rd May 2019 (5 years ago)
D Candice
I would have put 5 stars before the end of the tenancy as everything went smoothly and I was all in all happy with the service provided until this:
• First bad experience: not being able to stay in the flat when my flatmate wanted to leave at the end of the tenancy
2 months before the end of the tenancy, me and my flatmate had to decide if we wanted to renew the contract or terminate it. I informed them that my flatmate wanted to move out with her boyfriend but that I wished to stay and could look for a new flatmate if Buckley Frayne did not want to do it. They told me that if I wanted to stay, I would still have to totally move out for a week as it would be a new tenancy and a cleaning team would be coming. They also told me that I would have to look for a new flatmate myself and that of course I would have to pay renewal fees (!). Where was I supposed to go for one week with all my stuff? Of course, I had no other choice than moving out. I think this is something that should be made clear at the beginning of any tenancy that if any of the flatmates do want to leave at the end of the tenancy all the other flatmates should also leave because let’s be realistic nobody is going to move out for a week with all his stuff, look for a new flatmate, move back in and also pay agency fees for literally do nothing. I went to the office in person to find out what all this nonsense was about but they were very inflexible telling me that they were trying to protect the landlord in case I would throw a massive party between one flatmate moving out and the other moving in and that then half of the deposit would be non-recoverable if the flat was damage. I am 28 years old with a full-time job and would definitely not throw a party or organise an axe throwing competition in the flat. For this agency, it seems easier to stick to rigid procedures rather than using intelligence to assess situations on a case by case basis.
• Second bad experience: the checkout
My flatmate and I wanted to attend the checkout out to witness/confirm any potential charges that maybe proposed. The checkout clerk took a few pictures around the flat and told us that we did a good job in cleaning the flat and that we took good care of it. While he was showing us the way out, I asked him if everything was fine and he mentioned that ‘a light cleaning’ would be required. I asked what this was wrong and he said he would send us his report by email. We were surprised as we cleaned everything to a high standard and were not expecting such an answer. A few days later we received his email charging us £55 for ‘a light cleaning’ with pictures of microscopic dust particles (could have been there as we moved out the weekend before) and some worn items which were already in this condition when we moved in. I challenged him and he answered saying that we did a great job by cleaning the flat and that £55 was the lowest rate we could get charged. I believe this is also something that people should be made aware of before the tenancy.
Another £50 was added to the bill to ‘resale the bathroom’. There was only the seal on top of the sink which had gone due to humidity issues. I have never been charged by agencies before for this as it is usually considered as wear and tear and £50 did sound too over price given the minimum of work which was required. The seal should be redone between tenancies if required and it is the landlord responsibility to maintain the flat.
Another £50 was added to the bill as ‘checkout fees’.
All in all, we were thanked for taking great care of the flat and ended up being charged £155 so I would definitely not recommend renting from Buckley Frayne unless you do not want your deposit back.
Tenant
27th Mar 2019 (5 years ago)
S Coldwell
I walked into Buckley Frayne's offices 7 years ago, heavily pregnant & felt immediately that they would look after the flat & us. I can't properly explain the relief I felt when they took on the flat & I've felt very safe with them since. Paul & Jessica managed our rental throughout this time & then went on to manage the sale (it sold within 2 days of being on the market!) Paul in particular has willingly gone over & above with my many questions & I have always felt confident in his experience & understanding of the market. I have always trusted his advice. I think it's rare to find such a personable yet professional company. I can't rate them highly enough.
Seller
26th Oct 2017 (7 years ago)
M lissen
I have dealt with Buckley Frayne for several years now having had my investment managed by another well known local firm beforehand.
Since Buckley Frayne took over management I can count my void days on one hand.Clients they source maintain the property and once the agency are in receipt of funds it's transferred to me on the same day...often by the company director very late at night.
I find Jessica and Fintan efficient, honest, clear, transparent and professional.The one issue I had with a bad tenant years ago was very well managed by the ditector Mark who was hands on and contactable at all times.
I have been both a landlord and London agent myself for over 20 years and would consider my expectations to be higher than most.To date my expectations have always been met and I'm a satisfied client.
Keep up the good work and other agents take note!
Landlord
11th Oct 2017 (7 years ago)
K WALSH
Been meaning for an awful long time to write this review and believ it to be truely deserved. Everything about this firm, its directors down to the staff is truely fantastic. The amount of times that they went out of there way (even when they had no legal obligation to) to help when unforseen circumstances arose was truely astounding given the calibre of estate agents that are out there at the moment.
Would have no hesitations is recommending these agents to ANYBODY.
19th Jan 2017 (7 years ago)
A Rist
everything was creat!
5th Jul 2016 (8 years ago)
L Whiteside
After viewing a lovely property that I thought my daughter would be very safe and comfortable in, myself and my husband agreed to go ahead and deal with your company.
First can I say that the company representative was over half an hour late and very rushed to get to the next appointment. I myself, am extremely tolerant of young people as I work with them as a lecturer. This young person was very well spoken and well presented, however showed no people skills and no patience. We were to check contents etc and sign on the dotted line there and then to agree a tenacy and also go and get money from a cash machine whilst she impatiently waited at the property(phone calls) for things that were not explained. Without going too far in to every escapade we have experienced, there have been far too many last minute surprises for us, which has left us out of pocket. If you wish to discuss, I am more than willing to explain. I lecture in customer service along with other subjects and have never complained to anyone ever as I always give the benefit of doubt, but, unfortunately this person needs a reality check. This has ruined my familiys christmas
Tenant
27th Nov 2014 (10 years ago)
J alcock
Really helpful team, returned my deposit super quick. Very trustworthy bunch :-)
Tenant
9th Oct 2014 (10 years ago)
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