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  1. Home
  2. Graves Son and Pilcher - East Sussex
Graves Son and Pilcher - East Sussex Logo

Graves Son and Pilcher - East Sussex

Closes at 5:30pm
51 Old Steine,Brighton, BN1 1HU
Graves Son and Pilcher East Sussex are an estate agent in Brighton. They mainly list properties in BN1. Over the last 6 months, they've listed 1 properties, with 0 currently on the market. Most of the properties listed are 1 bed/studios.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday Closed
  • Sunday Closed
View all details

Graves Son and Pilcher - East Sussex Reviews (53)

Have you used this agent?
  1. 83% 5/5 Stars
    83%
  2. 0% 4/5 Stars
    0%
  3. 0% 3/5 Stars
    0%
  4. 2% 2/5 Stars
    2%
  5. 15% 1/5 Stars
    15%

D Mills

5/5 Stars
Jenni was just brilliant, great communicator, very polite and keep me in the loop all the time.... Read more
4th Apr 2024 (8 days ago)

S Ellison

5/5 Stars
Jenni was super helpful and efficient in providing a leasehold extension valuation report that we needed, would highly recommend.... Read more
29th Feb 2024 (6 weeks ago)

M Ayalde

5/5 Stars
Our experience with Graves Son and Pilcher, particularly with Tracey as our agent, has been nothing short of exceptional throughout our 2 years and 2 months of tenancy. From the moment we first engaged with them, we were impressed by their professionalism, attention to detail, and genuine care for their clients. Tracey, in particular, stood out with her outstanding communication skills. She was always prompt in responding to our queries, consistently getting back to us within 24 hours, which made the entire renting process smooth and stress-free. Her willingness to go above and beyond to assist us truly made a significant difference. One of the aspects that truly impressed us was their efficiency in resolving any issues that arose during our tenancy. Whenever we encountered any problems or needed maintenance assistance, Graves Son and Pilcher acted swiftly, ensuring that everything was sorted out in less than 48 hours. This level of responsiveness and dedication to customer satisfaction is truly commendable. Overall, our experience with Graves Son and Pilcher has been nothing short of excellent. They have set the standard for what a lettings agency should strive to achieve – professionalism, reliability, and outstanding customer service. We are grateful for the wonderful support we received throughout our tenancy, and we highly recommend them to anyone in search of a trustworthy and reliable lettings agency. Thank you, Tracey, and the entire team, for making our renting experience truly enjoyable.... Read more
12th Feb 2024 (9 weeks ago)

Z Watts

5/5 Stars
As a potential buyer of a property in Hove - I found out that Graves Son & Pilcher were the property managers and rang Samantha Jay-Kelly to ask questions about it. She called back quickly and was really helpful with information and contacts for the building. Much appreciated!... Read more
14th Nov 2023 (21 weeks ago)

C S

1/5 Stars
Completely mismanaged a downed boiler system for many months over winter. They offer a terrible service in which they will attempt to cause you as much harm as they can in order for you to bend to their insidious will of extorting money from people they think won’t know better or are unaware of their rights. They take pleasure in arguing and playing games, my guess because they’re so pathetic in their own lives it’s the only source of amusement and power they will get close to. Avoid them at all costs.... Read more
31st Jul 2023 (8 mo. ago)

A Alqayem

2/5 Stars
Subject: Urgent attention required for stinking smell in corridor Dear Sir /Madam I hope this letter finds you well. I am writing to bring to your attention an issue that requires immediate attention and action—a stinking, horrible smell in the corridor leading to my flat. This smell has persisted for an extended period and poses a significant hazard to our health and quality of life. As a resident in Bedford Tower I have noticed a foul odor emanating from the corridor outside my flat on a daily basis. The smell is undoubtedly nauseating, causing increased discomfort and inconvenience to not only myself but also other residents in the building. It is imperative that this issue is addressed promptly to ensure the well-being and satisfaction of all tenants. Considering the potential health risks associated with foul odors, such as respiratory issues and allergies, it is crucial that immediate action is taken to identify the source of the odor and rectify the situation. I kindly request your agency to promptly investigate the matter and take appropriate measures to eliminate the unpleasant smell. I suggest the following steps to resolve the issue efficiently: 1. Conduct a thorough examination of the corridor and surrounding areas to identify the source of the odor. 2. Contact the necessary professionals or specialists in odor elimination to assess and mitigate the problem effectively. 3. Implement regular maintenance and cleaning procedures to prevent the recurrence of the unpleasant smell. 4. Communicate with residents about the actions taken to address the issue and provide updates on the progress made. I understand that maintaining the overall cleanliness and livability of the building is a priority for your agency. It is my sincere hope that this matter will be treated with the utmost urgency and resolved promptly to create a healthier and more comfortable environment for all residents. I kindly request that you acknowledge receipt of this letter and keep me informed of the actions being taken to address the issue. I am available at the contact information provided above should you require any additional information or need to discuss this matter further. Thank you for your attention to this urgent matter. I trust in your professionalism and commitment to ensuring the well-being of all residents within the building.... Read more
23rd Jul 2023 (8 mo. ago)

C Arslan

5/5 Stars
They are our real estate agency for 2 years and we are happy with their building management, connection, etc.... Read more
11th Jul 2023 (9 mo. ago)

S Tilbury

5/5 Stars
I would like to thank GS&P and Samantha-Jay Kelly in particular for the excellent service in resolving issues we have had with roof leaks and our soil pipe in our loft at our block in Haywards Heath. The matter was resolved virtually overnight by using an excellent specialist company. We could not ask for a better or more rapid service, so our thanks to Samantha-Jay and her company.... Read more
20th Sep 2022 (1 year ago)

L Kay

1/5 Stars
Some of there staff need a change of career... Read more
4th Jun 2022 (1 year ago)

M Daniel

1/5 Stars
I have found these people to be utterly useless. They have the myopic, short-term, objective, of profit maximisation. I asked them to do some minor repairs on the outside of the property (leasehold). They are legally responsible for this work. I gave up waiting and did it myself. People without principles.... Read more
21st Apr 2022 (1 year ago)

T Abendanon

5/5 Stars
I have lived in a flat managed by Graves Son & Pilcher for a little over a year and it has been a happily refreshing experience after renting with other agencies in Brighton and Hove for over 10 years. The property management team (especially Tracey) are professional, polite and very helpful. They respond quickly to any issues and many of the maintenance matters we have raised have been responded to and resolved on the same day. Incredible! They use professional, reliable and friendly service people and all communication is timely and courteous. It’s honestly a rare pleasure to be treated to this level of respect and competence as a renter in this city and I would absolutely not hesitate to recommend Graves Son & Pilcher’s services to any other renter.... Read more
13th Apr 2022 (1 year ago)

S Hawthorn

1/5 Stars
The vulnerable residents of portslade and mile oak are in a devastating situation caused by this company. It is clear that the health of these residents are being put at risk due to the inactivity of GS&P... Read more
7th Dec 2021 (2 years ago)

R Flint

5/5 Stars
Very good... Read more
19th Jul 2021 (2 years ago)

D Jennings

5/5 Stars
Very helpfull... Read more
11th May 2021 (2 years ago)

Suzi

5/5 Stars
I have been renting with Graves for a few years now and they are the best out there in Brighton and Hove. I have rented with a few companies before and have not had the same kind of service. Tracey Groves and Matthew are amazing and they are aways on hand for any problems or help that you need. Their response time is so fast to fix any issues that arise and the relationship that has been built with them would mean I wouldn't want to rent with anyone else. They really are true professionals and have helped me a lot on my property journey. Totally rate them.... Read more
13th Jan 2021 (3 years ago)

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