A Smith
Directly opposite the Liz line exit.
Facilities are good too.... Read more
7th Apr 2025 (9 weeks ago)
F Leghari
Unprofessional and Disorganised Experience
I had an office space with [Sanaee ltd ] and unfortunately, my experience was far from satisfactory. From the start, there were numerous issues that made working with them incredibly frustrating.
First, their communication was poor and inconsistent. I often found myself chasing them for updates or solutions . It actually started giving me mental health issues and I just left in one month’s time .
Customer service was another significant disappointment. Staff were either unavailable, dismissive, or outright rude when I brought up legitimate concerns. Instead of working collaboratively to resolve problems, I often felt ignored or brushed aside.
Ultimately, renting with Sanaee ltd ] turned out to be a regrettable decision. For anyone considering their services, I strongly advise caution and recommend looking elsewhere for a more reliable and professional provider.... Read more
Tenant
13th Jan 2025 (21 weeks ago)
A AD
Luis and Iman handle all of my inquiries efficiently and make sure everything is taken care of throughout every step of the way. Their friendly demeanour and attention to detail truly stands out. It's rare to encounter such outstanding customer service. Absolutely lovely people, blessed to have them as the reception team.... Read more
29th Nov 2024 (6 mo. ago)
C Sanca
Luis and Iman are the best. They always go above and beyond to make sure everyone’s day run smoothly.... Read more
28th Nov 2024 (6 mo. ago)
Y Jacobsen
Good place to hold meetings, interviews. Good location from the tube station... Read more
11th Nov 2024 (7 mo. ago)
M Romeu
Superb reception staff!... Read more
10th Nov 2024 (7 mo. ago)
J Dobson
Luis and Iman are lovely!! Ever so happy, helpful and efficient - couldn’t ask for better!... Read more
L Lomas
When we first entered we had to wait at reception for a while just standing there until the receptionist actually acknowledged us, the place looks dirty and unsanitary, an appointment with the casting agency was booked for 11:30, we then waited 30 minutes until someone called for us, then we thought we was going to be seen, but we was actually just taken to a kitchen, got told to sit down and wait, and the wait time will be approximately 2 hours until we get seen, you would think that you would be seen at the time of your appointment, not nearly 3 hours after :(... Read more
7th Aug 2024 (10 mo. ago)
C Masih
Great meeting venue right in the centre of London... Read more
10th Mar 2024 (1 year ago)
N Sinclair
They literally can't even keep the lights on.... Read more
9th Feb 2024 (1 year ago)
Johanna
We had no internet for a month and now we have no lights in the office for over a week let's see how long it take for them to bother fixing it... Read more
18th Jan 2024 (1 year ago)
A Ymous

BE WARNED!
Our company had the great misfortune of working from Regus 17 Hanover, I joined the team after they had been settled to the office for a bit, to me it was apparent that the team their are about making money rather than customer service, although some of the team are lovely! The Community Manager needs to get more training on time keeping, conflict and customer service he doesn't react well if you challenge him. He laughed in the face of directors when they complained about the AC in the office being broken for months this summer, then basically saying take this up with my senior manager, the windows were also locked the toilets were constantly leaking or out of service or disgusting, the kitchens are not tended and dirty they often not cleaned before lunch, hot water boiler is hardly cleaned #Legionella, trash overflowing in the kitchens/ corridors. When you complain regularly you are treated like your the problem. The team will be friendly if you are not a problem, if you are a problem they try to reverse the situation and make out that you are not professional because you are asking simple questions but they get defensive or give vague answers. When you leave make sure you hand all cards back even the ones you have lost and already paid for otherwise they will charge £30+VAT per card, wipe the walls down of marks or they will charge redecoration, don't clean or move furniture as this is included in their restoration fees that you are tied in to as this is part of their agreement. All in all they are out to make ££ off you but not to deliver any kind of customer service in return for this or compensate for problems. They may offer cheaper price for the offices, but you are better going to a provider that will be transparent and honest and communicate with customers.... Read more
30th Aug 2023 (1 year ago)
C Hernandez
Amazing location, friendly staff, would definitely recommend!... Read more
11th May 2023 (2 years ago)
D Monkhouse
Meeting room was tired, small, cold and the tech couldn't be made to work. Fabulous...... Read more
6th May 2023 (2 years ago)
A Accountants
Good quality service and the staffs are very helpful.... Read more
12th Apr 2023 (2 years ago)
Z G.
The team at Regus is very helpful and accommodating. I have made use of the private office spaces as well as meeting rooms and the team has always been very cooperative. Location is great too!... Read more
20th Mar 2023 (2 years ago)
T Sin
The lifts on the T-side of the building have been regularly breaking down for several months now. They are now completely out of service and have been for over 3 weeks. Likewise, the air conditioning has not been working regularly since early December.... Read more
2nd Mar 2023 (2 years ago)
C Jeffreys
Excellent service and provided document scanning/ printing facilities at reception. Very polite and helpful.... Read more
21st Sep 2022 (2 years ago)
K K
The location and the environment of the building is so nice and the people at the reception are very nice and friendly.... Read more
16th Sep 2022 (2 years ago)
F Braha
Very convenient place. Very helpful staff. I will be using again.... Read more
16th Sep 2022 (2 years ago)
N Nu??
Nice place and very clean! Amazing reception team, very helpful!... Read more
16th Sep 2022 (2 years ago)
M Sarfaraz
Very friendly staff when ever i go to see the tailors at the regus they give me a warm welcome... Read more
16th Sep 2022 (2 years ago)
A Zibara
Staff very kind, supportive and very friendly... Read more
16th Sep 2022 (2 years ago)
A Youssef
(Translated by Google) The gentleman at the reception is very friendly and welcoming!
(Original)
Le monsieur a l’accueil est très sympathique et accueillant !... Read more
26th Aug 2022 (2 years ago)
D Samm
(Translated by Google) Very warm welcome, thank you to the people at the reception.
(Original)
Très bon accueil, merci aux personnes de l’accueil.... Read more
26th Aug 2022 (2 years ago)
P Tokarek
The overal service during the rental period was great.
The support team and reception always reacted to our requests like office furniture, repairs etc.
However, I'm deeply dissapointed with how Regus hides fees in the agreements. We received the invoice with restoration fee. This fee is mentioned in the contract, however, the amount of the fee is not shown in the main terms and conditions.
I only found it in the "House Rules". In our case when we received the House Rules document it stated £20 per m2, however, the invoice had higher number - £24/m2 and also increased office surface, which is not correct.
Even though fee increased we were not informed about it. Additionally, the office surface is calculated incorrectly. These resulted in higher charges which are not expected from a good business partner like Regus.... Read more
11th Apr 2022 (3 years ago)
D FITNESS
Cool square to relax and enjoy the sunshine if it's available... Read more
2nd Mar 2022 (3 years ago)
T Cruse
Well maintained and friendly staff... Read more
23rd Sep 2021 (3 years ago)
D Constantinescu
brilliant staff, very helpful, communicative, expedient, from reception to building manager. faultless.... Read more
30th Apr 2021 (4 years ago)
F Management
Amazing office with great staff!! Highly recommend... Read more
30th Apr 2021 (4 years ago)
J Wood
Very nice office's clean and tidy front desk very helpful in assisting you by letting the company you are visiting know you are there... Read more
23rd Apr 2021 (4 years ago)
L Javie
Great team,
I went last week and the staff was very professional. They helped me to solve a promble that I had. Excellent attend for part of Maria and Poonam (receptionists) ????????... Read more
13th Apr 2021 (4 years ago)
L Wallace
The team are wonderful and very kind... Read more
13th Apr 2021 (4 years ago)
L Ciarnau
Amazing reception team (Poonam &Maria)... Read more
13th Apr 2021 (4 years ago)
Zack
Regus staff at the office are good they do the best they can but have hands tied, however their accounts and operations teams are simply unprofessional, expect sums debited without approval and fines/charges without reason, accounts department is awful, no one can resolve anything, I have a 2 month issue which is still unresolved due to their incompetence, unfortunately service is getting worse.
I have logged a case and await a response and resolution..... Read more
9th Nov 2020 (4 years ago)
M assili
Best location in London.... Read more
25th Oct 2020 (4 years ago)
A Kouzmenkov
I arrived early for an appointment with Casting Talents and introduced myself and explained I was 10minutes early for my 11:45am appointment. The receptionist hardly acknowledged me and just gestured for me to sit down. I waited and when it had been 15minutes since my appointment was supposed to have started I asked the receptionist what was happening. She then made it sound as though I had not told her my name and time of appointment upon entry and that I should just go upstairs and wait there. Nobody met me upstairs for 10minutes which was even odder. Dreadful service and very disappointing to be treated like this.... Read more
14th Aug 2020 (4 years ago)
C Milam
These are THE WORST 'serviced' offices we have EVER rented!!! DO NOT COME HERE IF YOU WANT TO RUN A PROFESSIONAL BUSINESS!!!
The place is terrible, toilets are foul, cleaning is non existent and I we simply cannot bring clients here! Internet has been a continuing challenge and affects us badly on an ongoing basis!
DO NOT USE THESE OFFICES - YOU HAVE BEEN WARNED!!!... Read more
19th Aug 2019 (5 years ago)
F Bhatti
Have always had a very good customer experience from the staff when using office space here.... Read more
4th Jun 2019 (6 years ago)
G Message
Very poor customer services,Don't care about their own rent paying tenants. Sudden price hikes in invoices... Read more
Tenant
5th Mar 2018 (7 years ago)
What’sitsoundlike
PMGC. Very good company. Great location. Advise to use London bus / tube services.... Read more
27th Jan 2018 (7 years ago)
M Blackburn
Standard serviced office... Read more
30th Oct 2017 (7 years ago)
A Kendall
depends if its sunny or not :)... Read more
16th Jun 2017 (7 years ago)
R dahandla
regus suck... Read more
27th Apr 2017 (8 years ago)
S Maher
Contacted me after close of business on the day before my meeting to tell me that there had been an error on their booking system and insisted that I pay more or they will cancel the room. Meeting rooms show online at one price but they request payment of a higher price when it is too late to rearrange.... Read more
19th Jul 2016 (8 years ago)
C Pullen
Outstanding meeting facilities with great customer service... Read more
29th Nov 2013 (11 years ago)