Do yourself a favour and avoid these incompetent cowboys at all costs.
They cannot rectify the simplest of things and leave you with a badly finished dangerous house. All they are interested in is trying to bribe a good nhbc survey out of you. Left me homeless for a weekend by letting me down on moving day at 4.30 pm then when I eventually got the house after having to chase them after more failed promises to contact me it has numerous faults ,they have to take several attempts to fix the simplest of things 7 weeks later I have no kitchen .
Highlight of the house was the live uncovered socket found under the leaking bath and missing shower for two weeks.
Persimmon response, oh sorry we will fix it.
They promise to fix all snags in 15 working days.
7 weeks later still not done.
Removed stairs to paint wall behind , put them back and forgot to paint, had to come back again and remove stairs to paint behind.
Three attempts to fix a door stop! Still not done so I just gave up and fixed myself in 5 minutes., I don't think any one of them owns a spirit level or knows how to use it.... Read more
Buyer
16th Sep 2022 (2 years ago)