C Stevens
After using another agent before, the girls in the office have been amazing and a breathe of fresh air. Boiler broke and had to wait for parts, maintenance guy gave us heaters to keep warm and came back next day with parts to fix. Some reviews on here are clearly people that don't want to pay for the damage they have caused because QPS are nothing like what they suggest. Definitely recommend and just signed another 2 year tenancy!... Read more
Tenant
3rd Nov 2021 (3 years ago)
L Zusich
Happy with rental from QPS Homes, just moved in to a new property but rented for 2 years and no complaints. Would use again... Read more
Tenant
3rd Nov 2021 (3 years ago)
S Morelli
I have been renting with QPS for 3 years and the girls in the office are great, always helpful and everything is handled fast, some of the reviews on here worried me but they are nothing like my experience... Read more
Tenant
27th Aug 2021 (3 years ago)
C Walsh
QPS have been managing my properties for the past 12 months and I have absolutely no complaints. They resolve issues quickly and efficiently; nothing is too much trouble.... Read more
Landlord
27th Aug 2021 (3 years ago)
A Rouse
Only given it a 1 star because I can't give it none. Absolutely non existent service. Abysmal customer care and never someone to speak to, even in an emergency.... Read more
25th Oct 2020 (4 years ago)
S Riley
Used QPS for the 1st time and was very happy with the service, no issues with my rental and offer very good prices. Would use again and recommend... Read more
Tenant
12th Jul 2018 (6 years ago)
T COOPER
I recently began letting with QPS, Emma (my agent) went to great lengths for me, as my situation was pretty dire, and has been really helpful, acted quickly when problems have arisen and coped well under massive pressure which came with my property!
I have been with a few agencies and my agent has been the best out of my 11 years renting, I don't feel like a cash cow and I don't feel like I can't say something, it's been a relief dealing with this company. Highly recommended.... Read more
Landlord
11th Jul 2018 (6 years ago)
S Mohammed
Good agents
I was a tenant on a job location and this agency helped me throughly. I called at early morn or late at night and they would answer and get a resolution to repairs fast. They always dealt with my request fairly and Was reasonable on the check out. Happy tenant!... Read more
Tenant
10th Jul 2018 (6 years ago)
A Stewart
I was very impressed from the beginning.
I had the keys to my house in my hand within 5 days after viewing the property. There was no hassle whatsoever. Everything was communicated very well and very clear.
Thanks a lot QPS very grateful... Read more
10th Jul 2018 (6 years ago)
J Mckay

The reason tenants are wary of agents. Zero use when issues arise and will fleece you. Avoid!
Handed me a dirty flat to start with - carpet covered in black dust, oven filthy, floor damaged. Refused to sort but assured me this would be considered at check out.
Failed to give me correct info re parking and the parking permit required. Refused to pay fine I was given for not having permit.
Couldn’t access parking for one month as fob failed. Bugger all help getting me a replacement and refused to pay parking fees for the month I couldn’t use my own space.
Landlord let himself in early at weekend - I was home alone and in bed. Did nothing at all about my complaint.
Took them 6 months to get a leak in flat fixed - refused to pay the huge water bill which was a direct consequence of the leak and wasted water. Gave me a measly £90 towards a £500 bill.
Once I’d given notice they gave my details out to other agencies - despite this being illegal! Claimed these agencies already had my details ..?! Err how exactly? Osmosis?!
Let themselves in to view flat without confirming a viewing with me - whilst I was in shower. No apology.
And of course - fleeced me on the way out charging £100s to have the carpet and oven cleaned , despite the fact that I’d cleaned it already and it was in far better shape than when I took it on. Denied all knowledge of prior promise that as it was in a state when I took flat on they would consider this in check out. Just ridiculous. Avoid - absolute leeches.
Oh - and of course hung onto what they would agree to repay of my deposit for over a week for no reason once I’d handed over.... Read more
Tenant
10th Jul 2018 (6 years ago)
V Plumet
I have used QPS Homes for the last 5 years
The staff and the service provided is always good and very fair considering other agents.
I have been a tenant and a landlord so consider myself to know a good agent when I see one.
I have given 4 stars instead of 5 as there is always room for improvement.
I would recommend... Read more
4th Jun 2018 (6 years ago)
D Gormley
QPS were intially helpful and friendly, but then demonstrated very poor ethics by continuing to carry out viewings on the property after my offer had been accepted. Very disappointing and frustrating.... Read more
Buyer
1st Jun 2018 (6 years ago)
S Patricia
Avoid Avoid Avoid! The good reviews on here are trying to hide the bad ones. We have been with QPS for over 2 years now, they have been so terrible at every turn. They will find any way possible to get money from you. They are very hard to get out to fix problems with the property. They are clearly understaffed. They go against their word, have attended the property without notice and are generally very unhelpful people.... Read more
Tenant
12th Dec 2017 (7 years ago)
S Nandra
We were guided proficiently through the initial stages and then continued to experience pleasant contact, help and support, throughout until our sale was completed. Professional outfit, highly recommended.... Read more
Seller
3rd Mar 2017 (7 years ago)
N Dyde
I have rented my property with QPS for 8 years now. The property has never been empty and appropriate tenants have always been found quickly. The inspections on the properties are excellent, providing full written reports and photos. I receive prompt rent payments and statements via email. I use QPS maintenance service for any problems as it is fair priced and works are carried out quickly.
I am now in the process of selling the property with QPS – who took many viewings/offers and has sold within 4 weeks. QPS also arranged for a quote for legal cover and have been excellent in communicating with me so far. I would highly recommend this agency to perspective landlords.... Read more
Seller
3rd Mar 2017 (7 years ago)
F Syed
Both me and my sister were selling our home, QPS handle the process efficiently from cradle to grave. They also helped us find a new property and deal with all the paperwork. Will definitely work with them again and it's goes without saying always recommend them... Read more
Seller
3rd Mar 2017 (7 years ago)
R Norbury
I've been using QPS Homes for over 8 years now. From buying properties to managing my portfolio they have always gone the extra mile.
Exceptional service, always polite and respond to any queries in a timely manner. All the paper work is spot on! I can't recommended QPS enough 5 stars!... Read more
Landlord
3rd Mar 2017 (7 years ago)
N Clementson
As a first time landlady, I let my home with QPS and the whole process has been great. It was let quickly and I always receive the rent on time. They are always helpful with any questions I have with being a first time landlady. Thank you... Read more
Landlord
1st Mar 2017 (7 years ago)
N Byrne
QPS sold my house a few months ago and I cannot fault the service. The house sold quickly and I was kept fully up to date with the progress. Would recommend for a fast, efficient and professional service.... Read more
Seller
1st Mar 2017 (7 years ago)
M Vaitkevicius
Last year they couldn't sell my maisonette in two months time while other agent sold it in 2 weeks. They are extremely cheap though, but I guess you get what you pay for... Also be careful with their contract, you need to let them know 8 weeks in advance hat you want to terminate, so they do play a time-wasters game, where you are stuck with them for two months when they cant sell it.... I can't recommend...... Read more
Seller
11th Feb 2017 (7 years ago)
S Patel
Best service
Keep communicating
Keep good tenant in your property
I mean what else we could ask for..
Lucky to find QPS homes
Thank you QPS team... Read more
Landlord
26th Jun 2016 (8 years ago)
L Andrews
Excellent service from the team, very efficient at getting the photos online and buyers to see property. Property sold in days. Great Personal service.... Read more
Seller
30th Sep 2014 (10 years ago)
S Sinha
I have used QPS homes to rent a property. I was very impressed and happy with the service provided. The property was in an excellent condition and help was always available.
The inventories are always handles by third party so as to avoid bias, and at checkout, QPS homes were very reasonable in deductions, all of which were discussed beforehand and done in a timely fashion!
I would definitely use them again.... Read more
Tenant
24th Sep 2014 (10 years ago)
T harris
Having used QPS Homes to let my flat, not only was I impressed with how quickly they found tenants (and at the advertised rate) but also with how easy and straight forward the whole process was. As a first time landlord I had been slightly apprehensive but the girls in the office took care of everything quickly and efficiently, I would, and have recommended QPS Homes to anybody looking to rent their property.... Read more
Landlord
19th Aug 2014 (10 years ago)
C Crockett
Great experience using this agents which makes a change. Very quick at dealing with issues during my tenancy, friendly staff and very helpful when seeking advice.
Would definitely use again if I move back to the area.... Read more