D Lothian
Avoid this company at all cost.
Owner has no control over his scheming staff.
Disorganised company.... Read more
29th Sep 2017 (6 years ago)
U sharma
Below review is from a landlord’s prespective:
1. Lack of communication – no communication when tenants serve the notice, emails need lot of chasing to get a response. The cheap management charge is not worth the hassle. Practice of withholding vital information until you question or ask for it.
2. Important emails are generally not replied without multiple chasers. Needs too much of landlord’s time to manage affairs with this letting management company.
3. Lack of understanding around various tenancy laws especially around serving section 21 notice could delay things or even worse jeopardise your legal position. The processes followed are loose and informal, meaning can jeopardise your position when it comes to legal action.
4. Appears to be 1 man band, if he is on holiday there is no second contact for landlords.
5. There is no reminder to renew gas safety certificate, you as a landlord have to keep track of things like these.
6. Practice of passing blame onto tenants when it is not the tenants fault but letting agency fault.
All in all, in hindsight I think it would have been much easier to manage it myself.... Read more
19th Jun 2017 (6 years ago)