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Estate Agents in Glasgow
Southside Housing Association Ltd - Glasgow

Southside Housing Association Ltd - Glasgow

2.7

50 reviews

153 Fifty Pitches Road,Glasgow, G51 4EB

Southside Housing Association Ltd - Glasgow hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Southside Housing Association Ltd - Glasgow does have 50 reviews, with an average score of 2.7/5 If you're looking to sell in Glasgow, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Scottish Property Centre - Cardonald and Time 2 Sell, Powered by Keller Williams - Covering Glasgow. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed

View all details

Southside Housing Association Ltd - Glasgow Reviews (50)

Have you used this agent?

Totalhypocrite

Good with arranging repairs but of little help if problems with neighbours, previously was a reliable landlord but have now started increasing rent at a far higher rate, almost double the previous years increase... Read more

4th Jun 2024 (8 weeks ago)

S Lynch

Been waiting over two years for Michelle to get a house for for her needs and all Fraser says is she is on priority list he is all ways very vauge when speaking to him Iand you feel he is pushing you off the phone he should try and go on some communication courses... Read more

13th May 2024 (11 weeks ago)

C COUSAERT

The reception lady with glasses is a racist ,she think that she will pay for the accommodation from her pocket... Read more

2nd May 2024 (12 weeks ago)

I Jamil

Honestly I am disappointed southside nothing help for customer I am long time with southside for house finding most of issues my life but nothing helps I am depressed all situation... Read more

2nd Apr 2024 (17 weeks ago)

I Ramsay

Been let down time and time again ! Reported several faults several times only for them to send incompetent tradesmen who only stick a plaster over the it rather than fix the problem properly!!! Avoid if this factor is you can because they'll let you down again and again ???????? Hi again,I have upgraded to 3 star's as I was in recently in to report faults again and they were very efficient this time, IB construction LTD and js floors and son where out the following week and rapidly fixed the faults I had so al credit to these guys as they did an excellent job and I would highly recommend them to anyone ???????? Now I'm waiting for the plumber to come and fix the other problems I have,I'll upgrade the star ratings if this is done in a timely fashion like the tradesmen did who were in my flat on Tuesday ! ????????... Read more

18th Jan 2024 (6 mo. ago)

TheManonthemoon444

Excellent... Read more

26th Dec 2023 (7 mo. ago)

B Duffy

Still waiting on them callin glad new manger as he sounds a professional an sort ma problem as quick as he could still got tickets for reasons never got my parking permit... Read more

15th Dec 2023 (7 mo. ago)

G Edwards

I have a disability, and use the care & repair service. The handypersons who work there are extremely helpful and kind and have assisted me on two occasions as I struggle with DIY tasks so it is a lifeline service for me. They do a great job and look forward to continuing to work with them. 5/5 stars.... Read more

6th Dec 2023 (7 mo. ago)

D Owens

Home Owner, Factor Southside Housing Who Chose the Commual Buildings Insurance Company Have a crack going down my Kitchen window frame. Phoned Insurance company, they want to know if Rainwater coming through sandstone. If that is the case Southside Housing have to fix. Have telephoned them 3 times and emailed their so called Customer Services with details of damage and informing them that the Buildings Insurance Company they took out Buildings Insurance are insisting I find out if Rainwater coming through Sandstone is causing damage. Sent photographs of damage. Informed I work 3 days a week at flat, gave mobile no and Landline number. Stated I need a qualified member of staff to assess if Rainwater coming through Sandstone, as if this is the case upto Southside Housing to fix. Not bothered their backside sent someone out from Maintenance. Now taking legal action through Toryglen Law Service who are sending Letter of Complaint. So. much stress caused by them. As far as they are concerned I'm a homeowner THEY TOOK OUT COMMUNAL BUILDINGS INSURANCE WITH THIS COMPANY NOT ME. sandstone 1 before I can claim to get fixed. As, of that is the case Southsidr fix. Trlr... Read more

8th Nov 2023 (8 mo. ago)

S Corry

Thanks Paul and team for making me feel so welcome this morning. It was a real pleasure to meet you and the team.... Read more

12th Oct 2023 (9 mo. ago)

J Park

Terrible customer service. No one ever takes responsibility... Read more

11th Sep 2023 (10 mo. ago)

D Macaulay

Houses... Read more

28th Jul 2023 (11 mo. ago)

V Wetton

I’ve had constant problems with them... Read more

28th Jun 2023 (1 year ago)

L Olsson

Firstly, please ignore the average rating of 3.3 stars. That is because some reviewers have entered in error. Any meaningful review is 1 star. Our absolutely shambolic journey with Southside Housing Association (SHA) began in December 2021. We had a leak into our bedroom - a ground floor flat. This was brought to the attention of SHA immediately, 27/12/21. They promised that someone would come out. Fast-forward to February 2022, and following numerous phone-calls and several (unreplied) emails, they sent out a maintenance officer to survey the damage. They mistakenly sent a second maintenance officer approximately 30 minutes after the previous staff member attended. This poor communication was to remain a theme of SHA's service. There then remained zero reparative action or communication over the summer, despite more phone calls to SHA. On many phone calls, the staff member to whom I was speaking to confessed that there seemed to be little record of the matter being raised, or of the visits by the repair officers. Again, lack of decent record keeping remained a theme. Fortunately, during the summer, we enjoyed reduced water ingress, as rainfall was obviously less. However by winter 2022, the water ingress returned. And it worsened significantly. Again, multiple phone calls to repairs coordinators but unfortunately no actual reparative action took place. Then, over the Christmas holidays, we experienced ongoing, worsening water ingress to our bedroom. This time, water marks began to appear on our ceiling, and spread over 72 hours. Eventually, our ceiling burst, causing a torrent of water from our ceiling onto our carpet. This resulted in a metre long crack through our ceiling, destruction of our carpet and window blinds. You're probably asking, why didn't you seek repairs when this was happening? Oh, we did. SHA were closed for 2 weeks over the Christmas holidays, with zero emergency cover. So we were directed to City Building (CB), whom SHA use as their go-to builders. Daily phone calls (multiple) and we were told that there was "nothing they could do" as the water ingress worsened. However, once the ceiling cracked they were able to send out someone (who was admittedly very helpful). During this time we submitted a formal complaint, laid out very simply with numbered bullet points of answers which we were looking for. The water ingress to our bedroom had been raised 12 months ago. It had not been adequately resolved. There was significant damage (> £7000) to our bedroom. This was on the 28th December 2022 that we raised the complaint. Once SHA returned from their Christmas holidays (5th January 2023) we chased up our complaint and were assured that we would receive a response by 1st February, in-keeping with their policy of 20 working days. This, again, required multiple phone calls and emails, to get an acknowledgement of our complaint. On the 1st February we were looking forward to getting our response - but were told that the complaints co-ordinator (who themself set the 1st Feb deadline) was on annual leave! And amazingly they then called to notify us that they required an extension by two weeks - and would provide an update each Friday. Furthermore a depute director stated that they would be "personally involved" in ensuring satisfactory resolution to this complaint. Today is Friday 17/2/23. The second self-imposed deadline is today. Amazingly, the complaints co-ordinator (who set the deadline) is on annual leave again! The issue is simple: SHA were notified of water ingress to our property in December 2021 with multiple further reminders throughout 2022. Clearly this was going to worsen without adequate resolution. Damage to property was foreseeable and preventable. Moreover, by not taking the necessary action in a timely manner, the potential for greater damage to properties was increased. We are massively inconvenienced by the inaction of SHA. There is a significant financial loss (when we did everything we could) and our bedroom has been unliveable since our ceiling cracked in December.... Read more

17th Feb 2023 (1 year ago)

T Vell

That isn't my name my name is Thomas Lavelle... Read more

1st Aug 2022 (1 year ago)

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