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  1. Home
  2. Southside Housing Association Ltd - Glasgow
Southside Housing Association Ltd - Glasgow Logo

Southside Housing Association Ltd - Glasgow

Opens tomorrow at 9:00am
153 Fifty Pitches Road,Glasgow, G51 4EB
Southside Housing Association Ltd - Glasgow hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Southside Housing Association Ltd - Glasgow does have 46 reviews, with an average score of 2.9/5 If you're looking to sell in Glasgow, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Scottish Property Centre - Cardonald and Time 2 Sell, Powered by Keller Williams - Covering Glasgow. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday Closed
  • Sunday Closed
View all details

Southside Housing Association Ltd - Glasgow Reviews (46)

Have you used this agent?
  1. 37% 5/5 Stars
    37%
  2. 7% 4/5 Stars
    7%
  3. 9% 3/5 Stars
    9%
  4. 2% 2/5 Stars
    2%
  5. 46% 1/5 Stars
    46%

I Ramsay

3/5 Stars
Been let down time and time again ! Reported several faults several times only for them to send incompetent tradesmen who only stick a plaster over the it rather than fix the problem properly!!! Avoid if this factor is you can because they'll let you down again and again ???????? Hi again,I have upgraded to 3 star's as I was in recently in to report faults again and they were very efficient this time, IB construction LTD and js floors and son where out the following week and rapidly fixed the faults I had so al credit to these guys as they did an excellent job and I would highly recommend them to anyone ???????? Now I'm waiting for the plumber to come and fix the other problems I have,I'll upgrade the star ratings if this is done in a timely fashion like the tradesmen did who were in my flat on Tuesday ! ????????... Read more
18th Jan 2024 (13 weeks ago)

TheManonthemoon444

5/5 Stars
Excellent... Read more
26th Dec 2023 (16 weeks ago)

B Duffy

3/5 Stars
Still waiting on them callin glad new manger as he sounds a professional an sort ma problem as quick as he could still got tickets for reasons never got my parking permit... Read more
15th Dec 2023 (18 weeks ago)

G Edwards

5/5 Stars
I have a disability, and use the care & repair service. The handypersons who work there are extremely helpful and kind and have assisted me on two occasions as I struggle with DIY tasks so it is a lifeline service for me. They do a great job and look forward to continuing to work with them. 5/5 stars.... Read more
6th Dec 2023 (19 weeks ago)

D Owens

1/5 Stars
Home Owner, Factor Southside Housing Who Chose the Commual Buildings Insurance Company Have a crack going down my Kitchen window frame. Phoned Insurance company, they want to know if Rainwater coming through sandstone. If that is the case Southside Housing have to fix. Have telephoned them 3 times and emailed their so called Customer Services with details of damage and informing them that the Buildings Insurance Company they took out Buildings Insurance are insisting I find out if Rainwater coming through Sandstone is causing damage. Sent photographs of damage. Informed I work 3 days a week at flat, gave mobile no and Landline number. Stated I need a qualified member of staff to assess if Rainwater coming through Sandstone, as if this is the case upto Southside Housing to fix. Not bothered their backside sent someone out from Maintenance. Now taking legal action through Toryglen Law Service who are sending Letter of Complaint. So. much stress caused by them. As far as they are concerned I'm a homeowner THEY TOOK OUT COMMUNAL BUILDINGS INSURANCE WITH THIS COMPANY NOT ME. sandstone 1 before I can claim to get fixed. As, of that is the case Southsidr fix. Trlr... Read more
8th Nov 2023 (23 weeks ago)

S Corry

5/5 Stars
Thanks Paul and team for making me feel so welcome this morning. It was a real pleasure to meet you and the team.... Read more
12th Oct 2023 (6 mo. ago)

J Park

1/5 Stars
Terrible customer service. No one ever takes responsibility... Read more
11th Sep 2023 (7 mo. ago)

D Macaulay

5/5 Stars
Houses... Read more
28th Jul 2023 (8 mo. ago)

V Wetton

1/5 Stars
I’ve had constant problems with them... Read more
28th Jun 2023 (9 mo. ago)

L Olsson

1/5 Stars
Firstly, please ignore the average rating of 3.3 stars. That is because some reviewers have entered in error. Any meaningful review is 1 star. Our absolutely shambolic journey with Southside Housing Association (SHA) began in December 2021. We had a leak into our bedroom - a ground floor flat. This was brought to the attention of SHA immediately, 27/12/21. They promised that someone would come out. Fast-forward to February 2022, and following numerous phone-calls and several (unreplied) emails, they sent out a maintenance officer to survey the damage. They mistakenly sent a second maintenance officer approximately 30 minutes after the previous staff member attended. This poor communication was to remain a theme of SHA's service. There then remained zero reparative action or communication over the summer, despite more phone calls to SHA. On many phone calls, the staff member to whom I was speaking to confessed that there seemed to be little record of the matter being raised, or of the visits by the repair officers. Again, lack of decent record keeping remained a theme. Fortunately, during the summer, we enjoyed reduced water ingress, as rainfall was obviously less. However by winter 2022, the water ingress returned. And it worsened significantly. Again, multiple phone calls to repairs coordinators but unfortunately no actual reparative action took place. Then, over the Christmas holidays, we experienced ongoing, worsening water ingress to our bedroom. This time, water marks began to appear on our ceiling, and spread over 72 hours. Eventually, our ceiling burst, causing a torrent of water from our ceiling onto our carpet. This resulted in a metre long crack through our ceiling, destruction of our carpet and window blinds. You're probably asking, why didn't you seek repairs when this was happening? Oh, we did. SHA were closed for 2 weeks over the Christmas holidays, with zero emergency cover. So we were directed to City Building (CB), whom SHA use as their go-to builders. Daily phone calls (multiple) and we were told that there was "nothing they could do" as the water ingress worsened. However, once the ceiling cracked they were able to send out someone (who was admittedly very helpful). During this time we submitted a formal complaint, laid out very simply with numbered bullet points of answers which we were looking for. The water ingress to our bedroom had been raised 12 months ago. It had not been adequately resolved. There was significant damage (> £7000) to our bedroom. This was on the 28th December 2022 that we raised the complaint. Once SHA returned from their Christmas holidays (5th January 2023) we chased up our complaint and were assured that we would receive a response by 1st February, in-keeping with their policy of 20 working days. This, again, required multiple phone calls and emails, to get an acknowledgement of our complaint. On the 1st February we were looking forward to getting our response - but were told that the complaints co-ordinator (who themself set the 1st Feb deadline) was on annual leave! And amazingly they then called to notify us that they required an extension by two weeks - and would provide an update each Friday. Furthermore a depute director stated that they would be "personally involved" in ensuring satisfactory resolution to this complaint. Today is Friday 17/2/23. The second self-imposed deadline is today. Amazingly, the complaints co-ordinator (who set the deadline) is on annual leave again! The issue is simple: SHA were notified of water ingress to our property in December 2021 with multiple further reminders throughout 2022. Clearly this was going to worsen without adequate resolution. Damage to property was foreseeable and preventable. Moreover, by not taking the necessary action in a timely manner, the potential for greater damage to properties was increased. We are massively inconvenienced by the inaction of SHA. There is a significant financial loss (when we did everything we could) and our bedroom has been unliveable since our ceiling cracked in December.... Read more
17th Feb 2023 (1 year ago)

T Vell

5/5 Stars
That isn't my name my name is Thomas Lavelle... Read more
1st Aug 2022 (1 year ago)

S Sinclair

1/5 Stars
The worst factors ever. They don’t come out to fix things when you email or call. We are still waiting on simple light repairs in the garage and that was first reported 6 months ago. The flickering lights are dangerous for epilepsy sufferers and one light is out completely which is a serious accident waiting to happen as there are stairs. They say they will get back to you about things and don’t. They charge huge amounts per month and many of these charges have been inaccurately shared among the flats in both blocks. The amount of stress they have put us under has been enough to make people consider moving out.... Read more
29th Jul 2022 (1 year ago)

M waisi

1/5 Stars
Horrible housing I’ve ever seen try to avoid them the staffs are very rude and cheeky I have this problem for over three years each time I phoned them just They round me round the circle . I’ve been charged for something wasn’t my fault... Read more
5th Jul 2022 (1 year ago)

G Smith

1/5 Stars
More hassle than not having a factor at all. They are more than happy to send out the factoring bill every month but don't have the courtesy to call back with am answer on something. This has happened about 10 times now. Making a complaint doesn't even get a call back.... Read more
16th Mar 2022 (2 years ago)

Anonymous Tenant

1/5 Stars
My flat use to be factors by this company but we punted them as they were rotten. They currently factor the flat next to me and should maintain a bit of ground, no more than 20m2, and have allowed this to become a commonly used and abused dumping ground. This company NEVER follow up on work, are useless over the telephone, expect people to do half their work for them, allow areas to become dangerous to children and other bystanders and basically do nothing and expect to get paid for it. Most factors are pirates these jokers are the jack sparrow of the lot!... Read more
25th Feb 2022 (2 years ago)

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    Scottish Property Centre - Cardonald 0.84 mi away
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